RAZ Memory Cell Phone

RAZ Memory Cell Phone

(48 customer reviews)


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The RAZ Memory Cell Phone is a simple, groundbreaking cell phone for people with memory loss, dementia, Alzheimer’s or seniors who prefer a simple experience. The phone allows seniors to stay connected with friends and family.  The RAZ Memory Cell Phone now supports video calls! 

The single-touch dial picture phone prioritizes simplicity.  It includes only one screen.  This single screen includes three elements:

  1. Photos and names of up to six contacts (with an option for up to thirty);
  2. A dedicated button to contact 911, or the alternative RAZ Emergency Service (requires subscription);
  3. The time, remaining battery power and signal strength.

A Wireless Charging Set available.

Receive 3 months of FREE service from Mint Mobile with your purchase! Only $15 to $25 per month thereafter. You may also select T-Mobile, Metro by T-Mobile, Ultra Mobile, Simple Mobile or another compatible provider. For a version compatible with Verizon, AT&T and other carriers, including Canadian carriers, click here.


The RAZ Memory Cell Phone is a simple, groundbreaking cell phone for people with memory loss, dementia, Alzheimer’s or seniors who prefer a simple experience.  The phone allows people seniors to stay connected with friends and family.  The RAZ Memory Cell Phone now supports video calls! 

The single-touch dial picture phone prioritizes simplicity.  It includes only one screen.  This single screen includes three elements:

  1. Photos and names of up to six contacts (with an option for up to thirty);
  2. A dedicated button to contact 911, or the alternative RAZ Emergency Service (requires subscription);
  3. The time, remaining battery power, and signal strength.

Six contacts are displayed as pictures with the names below the pictures.  Optionally, up to thirty contacts can be shown. Pressing a picture will start a call.  The cell phone also includes a dedicated 911 Emergency button. 

The display, which is a large 6.5 inches, does not time out.  It always remains on.  At your option, incoming calls can be restricted to those coming from Contacts, eliminating undesirable predatory calls.

The phone offers Remote Manage, which provides caregivers the unprecedented ability to remotely manage ALL aspects of their senior’s cell phone through a simple app. The app is used by the caregiver to create and edit contacts, send the senior reminders, receive notifications when the senior calls 911, automatically send the senior a reminder to charge when their battery is low, activate speaking caller ID, set up hours during which the senior cannot place calls, track the location of the phone/user, check the phone’s battery power or signal strength, select certain options, such as the option to disable the power button or restrict incoming calls to contacts, preventing unwanted predatory robocalls, and much more.

The picture phone does not exit the home screen.  This prevents users from getting confused in the normal smartphone environment. Even the power button can be disabled by the caregiver.

Voicemail cannot be accessed.

A Wireless Charging Set available.

Your purchase of the RAZ Memory Cell Phone includes three months of FREE service from Mint Mobile.  After the free service is over, it costs only $15 to $25 per month.  You can also choose T-Mobile, Metro by T-Mobile, Ultra Mobile, Mint Mobile or another compatible provider. For a version compatible with Verizon, AT&T and other carriers click here.     

More info…

* Wireless service provided by Mint Mobile. Monthly price depends on selected plan and payment option.

Additional information


Dark blue, Black, Green


Operating System: Android 11
Processor: 1.8 GHz Octa-Core ARM Cortex-A75; 
Memory (RAM): 4GB RAM
Internal storage: 64GB
Expandable storage: Up to 128 GB with MicroSD


Battery size: 4,900 mAh


Display: 6.5” Full HD; 720 x 1600 Resolution


Dimensions: 160.2 mm Height; 76.7 mm Width; 9.0 mm Thin
Weight: 175 g
Ports: USB Type-C 


Carrier support: Unlocked for T-Mobile, and other GSM networks such as Mint Mobile, Straight Talk and Metro by T-Mobile. For a version compatible with Verizon, AT&T and other carriers click here.

Cellular connectivity: 4G VoLTE 

4G LTE Band: 1/2/3/4/5/7/12/17/66/28A/28B

SIM card: Nano-SIM

Device: Smartphone
Accessories: Wall charger, USB Type-C charger cable, and user guides.

Carrier support

Carrier 3G 4G
Mint Mobile
Metro by T-Mobile

Return Policy

Please find our Return Policy at https://www.razmobility.com/legal/#return


48 reviews for RAZ Memory Cell Phone

  1. L Hirst (verified owner)

    My husband now actually carries his phone when he goes out for walks! He never learned how to use his old one…never wanted to learn. But he now even makes calls.

  2. Stephanie Wilke (verified owner)

    My Mom has only had her phone about a week, but so far so good. She lives in a memory care facility now and this was the easiest phone that I could find for her to use. She loves being able to call her family and we love being able to call her. The RAZ care app is fantastic and was user friendly. I agree that you need to advertise this product because so many caregivers are looking for this as an alternative to stay in touch with their loved ones. Thank you for filling a much needed niche.

  3. Jennifer Jaffe (verified owner)

    The RAZ phone is great for anyone who has memory issues and is in need of a reliable, simple phone. My father only ever had a landline and a flip phone so this technology was new for him. The phone itself seems to be very user friendly (I have not yet seen it used in person due to location). So far so good regarding the phone calls! The connection is sound and reliable. He really needed a way to connect with family when they could not be there is person. The one drawback is that the 911 button is at the top of the phone and my dad has pushed it numerous times (but we get notifications when he does). I don’t think he even realizes he is doing this?! There is an additional service available to field the 911 error calls for a cost. He also said the charging cord is a bit short and does not reach his outlet easily (he is in an assisted living facility and the outlets may be more limited). We also get notifications when his battery is running low. Aside from the 911 issue this phone design is clever for it’s intended purpose and targeted consumers.

  4. Eric Luke (verified owner)

    This is a fantastic product. My mom is 95, was still using her iPhone, but had just reached the point where it was too complicated, and was getting really depressed about her shortcomings every time she used. I was feeling the need for a product like this and found it online. It has saved her sanity, and preserved our family at long distance. Really well designed! The ability to remotely help her with the app without bothering her about it is a lifesaver for her. THANK YOU.

  5. Wayne (verified owner)

    This phone is great and the customer service is awesome. We purchased this phone for my 91 year old mom who no longer used her phone as it was too complicated for her as she gets confused with all the options. This phone is so simple for her. All she has to do is touch the picture of who she wants to call. Or when she gets a call it tells her who is calling so she can just answer calls from people she knows. It is automatically on speaker phone and it never shuts off. Nothing to figure out or get confused about. We also signed up for the emergency service but have not yet had to use it. Thank you RAZ for this amazing phone. Now my mom can stay in contact with the people she knows.

  6. Jack McCarty (verified owner)

    My wife, like so many others, had dementia and has been unable to deal with phones, remotes and electronics in general for months now. I saw how frustrated she was not being able to call or text her family or friends. With the Memory Phone, all the extras that can confuse and complicate are eliminated. The simple interface and straightforward Caregiver’s App make it easy for my wife to receive calls. So far, she hasn’t shown any interest in making calls. Bottom line: I am very impressed with the Memory Phone’s potential to relieve some stress by removing some boundaries. So much so that I messaged Ravmobility inquiring about their Affiliate programs. I have lost several family members to the ravages of Alzheimer’s/Dementia. I feel very strongly about making as many people as possible aware of this product in the hopes they and their loved ones might be spared some of the misery of being incommunicado. Thanks to the team at RAZ Mobility for running with the assistive technology and making a difference for an underserved population.

  7. Holly Manchester (verified owner)

    My mom LOVES her new phone! Super easy for seniors with memory issues. And easy to set up on the caregiver side. And customer service is awesome too! Quick to answer the phone and patient with questions! Five stars totally.

  8. Seattle cat (verified owner)

    My partner has middle advanced dementia with strokes. It took several days but he can now use the RAZ phone to call me. He cant yet figure out what to do when I call him….he was so used to the frustration of two other phones his kids tried for him. It can’t be that easy…can it!!! Wish I had just gotten this phone two years ago when he had better ability to learn and use it. I wish the battery would last longer but it does charge pretty fast.

  9. Kerri (verified owner)

    The ability to manage features from my phone is a huge relief. My 91 year old mother needs frequent tutorials in how to make a call, but it is working for us.

  10. Jay Ballinger (verified owner)

    I got this phone for my 90ty year old dad. He has early onset of dementia, and this simple phone has been a godsend. The pictures of his contacts makes it so easy for him to call also not having media notifications is awesome as they are very distracting to him.

  11. Rick (verified owner)

    The phone is excellent and does what it is intended to do. Offer a simple device for memory challenged seniors. What I’d doesn’t do is voicemail. That is something that should be corrected in newer versions or newer software. I gave it 4 instead of 5 stars for this reason.

  12. Allison (verified owner)

    I love the idea behind this phone. It is simple and I can control who calls in, meaning, less spam calls! I bought this phone for my dad who is “smart phone” challenged and has ALZ. He does forget to charge his phone which needs to be done daily or the battery dies. The phone is also easier than I had hoped for him to accidently call people as he is always putting his fingers on the glass, causing him to accidently call people. I would also like to add, the customer service help I have received is great! Very helpful and very friendly!

  13. Peggy Gazzola (verified owner)

    The RAZ phone is so much better than any other phone my 92 year old dad has used. We especially like the elimination of junk calls. I do wish, however, that the caregiver could adjust and then lock both the volume of the ring and the other speaking party. The set volumes are not loud enough for my dad to hear well.

  14. Brenda (verified owner)

    Overall the phone performs as expected which is good. My only complaint is that the battery has to be charged at least every 2 days when the phone is hardly ever used. I understand that a safety feature of the phone is always staying on and I appreciate that but we always seem to be worried about the charge level. Operational features work great. The GPS location update is slower than I would prefer. We’re always concerned about the location of mom but this is a well-designed phone for people with memory issues. Is there an attachable battery pack that could extend the battery life of the phone? Thanks.

  15. Steve Byrd (verified owner)

    Great phone for my 95 yr old father. Took him about a week to get the hang of it, but the pics make it easy for him to call. Also, you don’t have to worry about scam calls, only contacts you enter can call the number. Highly recommend.

  16. David Zamudio (verified owner)

    Superb Overall Phone Design.
    Easy to operate especially for those with Tech knowledge/Computer Age challenges. We purchased The RAZ for our 93 yr old mother and she was thrilled to have it.

    Photos and telephone numbers of her sons, daughters, grand children & great grandchildren are now as close as the palm of her hand!

    The Mint Cell phone Service that comes with it is a dream to work with. Their customer service folks are knowledgeable and so helpful. After setting up mom with a new phone service we investigated the possibility of changing our cell phone service provider to Mint.

    We signed up with the Mint Family plan today and we saved over $360 annual or $40/mo compared with our former cell phone carrier rates!!

    A Very Happy Customer : )

  17. Bill (verified owner)

    This phone has been a lifesaver. My father is no longer inundated with spam calls, trying to change his Medicare supplemental polices and the other scams targeted toward the elderly. Calling his important contacts is as easy and pushing on their picture! I highly recommend it for one struggling to use some of todays complicated phones!

  18. Nancy Rittel (verified owner)

    Exceptional on both the front side for my husband who has memory problems and fantastic for me as caregiver. I could not believe the ease in which everything came together — the phone arriving on time, installing the SIM card, logging into the portal, and literally within minutes, the phone was up and running (and I am not technical at all). The clarity of the screen and the faces of loved ones to call is above par. I (caregiver) also like the feature in the portal to add a list of “Allowed” phone numbers that don’t need to be in the main contacts. I’ve used the Reminder feature a couple times and that worked well, too, as did the alert to me via a text when the phone’s power was getting low. Bottom line: I’d highly recommmend this phone.

    The only suggestion for improvement has to do with the false idea that a caller can leave a message. The message doesn’t go anywhere so it’s deceiving to hear “leave a message” when you call the number, and you leave a message, not knowing that your message is going nowhere and received by no one. Can the automated message say, “The person you are calling is unavailable to receive messages” — or something like that?

  19. Crystal (verified owner)

    this is a great easy phone for mom no bells and whistles. She can use it with some help.

  20. Joni (verified owner)

    Easy for my non-tech husband to use. We set it to auto answer and speaker phone, so he doesn’t even need to pick it up. Makes us feel more secure for those times when I need to leave him alone for short periods.

  21. Jo Baker (verified owner)

    This phone is fabulous for my mom who has dementia. We tried several ‘easy’ and ‘senior’ phones before finding this one. This is the only one she’s been able to use reliably. Being able to control the phone settings from my phone is great; no more deleted contacts or turning her phone off then wondering why it wasn’t working. The phone works well on the T-Mobile network. I had to contact customer service and was shocked to be connected to a person right away. He immediately identified the issue and walked me though how to fix it. The call lasted maybe 5 minutes and there have been zero issues since. I wish we’d found this phone a couple years ago. It would have saved both mom and family members a lot of frustration.

  22. John Whalen

    RAZ MEMORY phone is exceptional for my father in law age 94. He has some age related dementia combined with macular degeneration. Especially helpful are the auto answer to speaker phone options. He is able to call us usig the limited photo buttons. And, NO MORE JUNK CALLS. Wish we were aware of this earlier. We are showing it off at his new Assisted Living Community. We also love the optional charging cradle which is home for the phone most of the time.
    This is exceptional value that helps reduce worry for the caretaker…. WOW, SO HELPFUL.

  23. Vicki Terry (verified owner)

    The RAZ is a great phone. Customer service is outstanding. I bought this for my Mom who has Alzheimer’s. Unfortunately we waited a little to long to make the change. She was not able to make the adjustment to the phone and I had to return it. With that being said, this is a wonderful cell phone, I am super impressed with how it works and the options for the caregiver from the portal. I will be telling anyone I know who needs this service. We did the T-Mobile version and had zero problems. Just put the SIM card in and it worked perfectly. Thanks for a great product!

  24. Terry Dickinson

    Very happy with the phone, works great for my mother who suffers with dementia

  25. E (verified owner)

    Some settings reveresed themselves without my doing, but still a good phone for whats its intended to be

  26. Joe in FL (verified owner)

    The Memory Phone has been a wonderful solution to our parent’s dementia challenges. What a relief to have the confidence that they can call when they want and not be discouraged by the complexity of a smart phone.

  27. Rebecca

    Purchased this phone for our 93 year old mom to replace an obsolete iPhone. We liked the simplicity and thoughtful design for people with memory issues. After using it for a couple of weeks, we are generally pleased overall. The hardware (phone itself) is a very cheap Android phone but the sound quality seems okay. The Raz software interface is well-designed, but we have suggested a few tweaks to perhaps make it even more user friendly and helpful to those with memory issues. Customer service/tech support is excellent. We had a few issues with activation and our issues were quickly solved. They have also been responsive to our suggestions via email. Our mom loves being able to dial by picture. Though the ringer is quite loud, if she has the TV on she has trouble hearing the phone if it is not right next to her (she is hard of hearing and does not wear a hearing aid yet). We wish the ring could be even louder. I think this phone is the best for its target customers (elderly with memory issues). We had tried the Jitterbug phone a few years ago and found it too complicated for mom and it had a horrible user interface and was very hard for us, mom’s kids, as caregivers to troubleshoot from afar. The Raz smartphone app and ability for caregivers to make changes to the phone software remotely is fantastic. Thank you, Raz! We hope you keep making improvements and updates to the software.

  28. Janet Cappiello (verified owner)

    This is close to being the perfect phone for those with dementia and those of us who care for them. It is so very well thought-out, anticipating all the problems. For the first time in months, my husband can call me when he’s feeling anxious or worried from his memory care facility. It has been such a relief for both of us.

  29. Terri (verified owner)

    My father has dementia and struggles with cell phones. This one is perfect for him! He has no problems making or receiving calls! I didn’t give it 5 stars because there is no way to adjust the volume. Sometimes it’s difficult to hear on a call with or without the speaker function.

  30. Richard Rawson (verified owner)

    I completely concur with the positive reviews submitted to date. The design from the point of view of the care giver is marvelous. There was something of a learning curve to manage the desktop app, but the phone app is easier. I understand that kinks are still being worked out. However, it suits my purpose completely with my demented relative.

  31. Judy Matysik (verified owner)

    I recently returned my mother’s Memory Cell Phone because someone at her care facility had inadvertently exited the app and did a factory reset. Within a week, I had the phone back with the app reinstalled. Not only that, you installed the new version which has great new options AND sent a complimentary wireless charging platform because she had damaged the charger port trying to put the charger in the wrong way. That is customer service above and beyond.
    Thank you so much for your awesome service and great product. It is the only phone my mother with dementia is able to use.

  32. Sandra Brazil

    Great phone for those with dementia. Easy to set up from the caregiver portal. Customer Service is great. An improvement would have the phone shut off automatically if not being used since the battery goes down and the phone has to be charged daily.

  33. Bob M.

    I found the RAZ Phone easy to get set up and it works as advertised. This will be a big help as my wife has memory problems. Now I feel comfortable being away from her for a while. Thanks.

  34. Eric Yarbrough III

    I purchased this phone for my brother who has rapid arm and hand tremors due to Parkinson’s Disease. He also has early Dementia. He is not tech savvy at all. The Raz phone is truly a blessing to him and my family not only because it’s simple and easy to use, but it eliminates the clutter he would have to navigate through using the traditional smart phone. He is proud that he has a device that is fully simplistic and streamlined to his need, but also instills his dignity just by the phone’s impressive appearance. Raz mobility technical support is Fantastic! I have dismissed products from other companies just on the premise of customer support alone, regardless of the quality of product. I was helped by Alex at Raz Tech support. He was extremely knowledgeable, methodical, courteous, and above all, patient. I enjoyed one of the best customer experiences I have had in many months. Kudos to Alex.

  35. Karen Luton Yeager

    My Dad doesn’t have dementia but is 87. We got the Raz phone and it’s like a long, cool drink of water. We tried Jitterbug and Jethro “senior friendly” phones and they were a JOKE. Raz is the first truly SIMPLE phone – no menus, God bless them, and remotely configurable. The only thing I would criticize, and I hope Raz is listening… About once or twice a day, the Raz phone makes an outgoing call while in my Dad’s pants pocket. I have witnessed this first-hand. He’s puttering around the kitchen, not bending over, not with his hands in his pocket, and his phone calls me. If he were allowed to “turn off” the screen before he puts the phone in his pocket, I believe the problem would be fixed. We did try a belt holster, but with his posture, his belt is too close to his armpits and it takes so long to get the phone out of the holster that the phone stops ringing before he can answer.

  36. Katri McLendon (verified owner)

    My 92 year old father loves this phone. I love not worrying that someone is scamming him over the phone. He loves showing it off to his friends at the retirement community. I love not spending hours trying to talk him through getting him back on his phone. He loves not calling the wrong person because he touched the wrong line in his contacts. I love updating new phone numbers for his contacts without having to have his phone in hand. For us it’s a win/win/win

  37. Kathy Thorbjornsen (verified owner)

    I purchased this phone for my Dad who we just moved into a nursing home due to dementia. He became unable to remember how to work his old cell phone or the regular telephone. The RAZ has been a Godsend. It’s so easy for him to use and he is absolutely thrilled to be re-connected with his family. I had a little trouble activating it, ( a senior citizen setting up a phone for a senior citizen…what could go wrong???). But I called customer service and the rep that helped me was amazing. Patient and knowledgable and even emailed me pictures of what things should look like along the way. She made sure I knew how to add names and pictures to the phone and even offered to do it for me if I emailed her the pictures. I’ve called a few times with questions and I reach a human being quickly and they always know the answer to my questions. Customer service of the highest caliber. So far the only downside is that when the phone is in the case the volume of the ringtone is very low and my Dad doesn’t always hear it. I’ve called customer service and they told me that I have to be near the phone to adjust the volume, so the next time I am there I will give them a call. The RAZ is the absolute perfect cell phone for any senior but especially one who has impaired mental capabilities.

  38. Julie

    Julie (verified owner) – May 29, 2021

    This phone has been a godsend to me as the caretaker of my mother from three states away. I love how I can manage the phone via the portal. There are so many things I love about this phone and its ease of use for my mother. Other reviews talked about the default ringtone volume being very loud and unable to change. The ringtone volume was super loud! I called RazMobility Support and they walked me through how to lower the ring volume (but you can only do it when having the phone physically with you and they walk you through all of the steps). I’m sure there are other changes RazMobility support can help you with. Just call them and ask, “Can _____ be adjusted on the phone?” They have been super helpful. I love how simple the portal is to manage and how I can see the battery life, and GPS location of my mother’s phone. The MintMobile cell service did not do too well in my mother’s nursing home, but it was easy to switch out the SIM cards to another carrier. But make sure you purchase the more expensive Raz phone so you can easily switch carriers if you need to. I would have stayed with MintMobile if the reception was better as their website is super easy to navigate. So this review doesn’t go on forever, I’ll focus on some features I would like to see in the future: recent call list, ability to adjust the ringtone volume, voice volume from portal. One glitch I’ve found is that when my mother presses the “Hang Up” button too long, she accidentally calls the contacts listed in the #5 & 6 spots. To avoid her accidentally calling someone a lot, I added my contact info into slots 5 & 6. So if it happens, she is just calling me. We also bought the wireless charger (which comes with the protective phone case). That way my mom does not have to struggle to plug in the regular phone charger. The wireless charger charges super slow to avoid wearing out the battery. This phone is awesome. Raz, if you created an affiliate program, I think you could get the word out even more about this phone. I would be a huge cheerleader of the phone!

    • RAZ Mobility

      Hello Julie,
      Thank you for your review! We’re glad to hear that the RAZ Memory Cell Phone keeps your mom connected.
      The ability to control the ring volume via the portal will be include in the next release among other new options.
      We have an affiliate program and our marketing team will contact you.
      RAZ Mobility Team

  39. Paul

    RAZ phone works well for my 96 year old Mother-in Law. Tech support was very helpful with initial set-up.

  40. KM

    I just wanted to say thank you for this product. My mom, who has dementia, broke her hip, got COVID while in the hospital and ended up recovering from both in isolation in a nursing facility. She has been struggling to understand what is happening to her and not being able to be there with her has been a challenge for all of us. This phone has helped her tremendously. She had forgotten how to use a cell phone a long time ago but she can use this phone and it has lifted her spirits to stay in touch and she likes looking at our pictures. It’s such a well designed product and the customer support you offer is very appreciated as well. The staff at the Verizon store wrote down the information because they said they get requests for senior-friendly phones all the time and they don’t sell anything like this phone. The therapy staff at the nursing home commented that they love the phone as well and will be recommending it to other families in the facility.
    So, thank you for making such a thoughtful product and know that you have helped my mom tremendously during a challenging time for her.

  41. LB

    This phone solved our conundrum with needing a simple phone for our older guy who now feels reconnected without the barrage of incomprehensible scammers. The tech support and customer service is responsive, efficient and superb.

  42. Jerry Vickery

    I am pleased with the simplicity of this phone. We have the Verizon version. It is easy to set up, and my wife is learning to operate it better than her previous phone.
    However, there are a couple of things I do not like. One, the volume is fixed, and it is too loud for certain situations. Secondly, there is no way to track missed calls, or voice mail.
    It would be nice to be able to adjust ring volume from the portal, and also, change the ring tone from the portal.
    Another suggestion is to add a locating option to an app that can be easily accessed from my phone, similar to the “find my phone” app that Apple has.

  43. JULIE GREENWOOD (verified owner)

    This phone is very nice to look at and easy to use. I love that we can limit the calls that my mom receives. She was always so confused by the spam calls about the extended warranty for her car. It’s great that she doesn’t get those anymore. It’s also really nice that she can see photos of my sisters and me to decide who she wants to call.
    We have already seen the benefit of the emergency service. It works perfectly when my mom accidently dials the 911 button!
    When I purchased the phone, I did so with the expectation that I could limit her repeated calls. I didn’t realize that I would have to remove the programmed numbers from the main screen in order to limit those calls. In a future update, I would love to see an option that allowed me to just put her on a brief pause without having to change the look of her interface.

  44. Judith Matysik (verified owner)

    I purchased this phone for my mom who has dementia and was having great difficulty using even her simple flip phone. It is very easy to use and wonderful that I can manage the phone from the portal. I would rate “5” except 1) I assume there is no way to disable the 911 function due to legal issues, but it would be nice if I could since she is in a nursing home and help is always nearby; 2) would be nice to get rid of the message that says “individual’s voicemail has not been set up” since there is no voicemail option (I get calls from my mother’s family asking why she has no voicemail); 3) would be nice to be able to increase the number of rings. It only rings four times and it usually takes her longer than that to get across her room to answer since she doesn’t carry the phone around with her. All in all, though, very happy with this purchase.

    • RAZ Mobility

      Thank you for your review!
      You’re correct, the 911 function cannot be disable due to legal and regulatory issues. However, we offer the RAZ Emergency Service as an alternative. You can find more details at https://www.razmobility.com/product/raz-mobility-emergency-service-annual-plan/
      As for 2) the voicemail message and 2) the number of rings – these are control day the wireless provider. The number of rings / ring duration can bu adjusted by some of the carriers. Please contact the carrier and request it to be changed.
      RAZ Mobility Team

  45. Penny

    I am so very thankful for this phone. It has given my father a sense of freedom again. His confidence in using the phone is phenomenal and we haven’t been able to say that in a while. I am wondering if there is a case that can be recommended that has a cover for the front that will stop accidental calls. PLEASE LOOK AT THIS PHONE FOR YOUR LOVED ONE, YOU WON’T REGRET IT.

  46. Daniel

    I have been looking for a phone that would not confuse my Mother with her dementia. I have not found a phone that would work for her until I found this one. Having the ability to set up and control the phone from the caregiver portal has greatly reduced the time I have to spend dealing with phone issues. My Mother lets me know if she needs to add a number to her list and I can do the from anywhere without having to physically change it on her phone. I also like being able to check the battery level from the portal adn let her know if she needs to charger her phone if she forgets. No more assuming the phone is just dead. The GPS feature also gives me peace of mind to know were she is or if her phone was left somewhere. This is a great solution if you are looking for a phone for your family member with dementia.

  47. Arlene (verified owner)

    I am so grateful for this phone & the wonderful support staff that helped me with my questions & missteps. Tried out the phone with family members & are anxious to give it to her on Monday, her 92nd birthday. This will be a godsend for her to be able to communicate with her family during these difficult times. Usually there are only 5 stars but would give 10! Thank you for making this a very bright moment. Thank you again.

  48. Barb Binz

    I can’t thank you enough for working me to get the phone up & running for my mom. She’s starting to adjust to using it. This phone will help her as she gets flustered with all the options even on a basic cell phone.

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