Description
The award-winning RAZ Memory Cell Phone is an easy-to-use, groundbreaking cell phone for people with memory loss, dementia, Alzheimer’s, stroke, low vision, Parkinson’s or seniors who prefer an intuitive experience. The phone consists of one primary screen and one screen only. It allows seniors to stay connected with friends and family through regular phone calls, video calls and text messages, while allowing the caregiver to manage the phone from afar.
The single screen includes three elements:
- Photos and names of up to fifty contacts with six large icons per page;
- An optional 911 button or the alternative RAZ Emergency Service subscription;
- Optional information such as date & time, day of the week, battery power and signal strength.
The RAZ Memory Cell Phone does not exit the home screen. This prevents users from getting confused in the normal smartphone environment. Even the power button can be disabled.
The display, which is a large 6.5 inches, does not time out. It can remain always-on or go dark after 2 minutes and wake up with movement. At your option, incoming calls can be restricted to those coming from Contacts, eliminating undesirable predatory calls.
With a relentless focus on being extremely intuitive and easy to use, the RAZ Memory Cell Phone requires only a simple tap to place and answer calls. The caregiver also has the option to adapt the call activation method to the option that best suits their senior’s needs and ability.
Remote Manage provides caregivers the unprecedented ability to remotely control ALL aspects of their senior’s cell phone through a simple app. Create and edit contacts, manage settings, access the phone information and much more from your own smartphone (iPhone or Android).
Key features:
Phone calls: Place and answer calls with a simple tap allowing the senior to stay connected with friends and family. The caregiver can manage the contacts with the RAZ Care app.
Block unwanted incoming calls: Avoid scams and robocalls with this essential feature that allows incoming calls only from contacts, enhancing your senior’s safety.
Video calls: Stay connected with your senior effortlessly. Only approved contacts can video call the Memory Phone user.
Text messaging: A simplified, customizable experience that allows seniors to send and receive text messages according to their needs and abilities, featuring super-large letters, big buttons, speech-to-text, and quick answer options. Caregivers can also control who the senior can text and who can text them. Currently, this feature does not support group messaging or the ability to share photos.
Press & hold buttons: The caregiver can choose between different press & hold methods to prevent unwanted calls. And we have added an extra layer of safety with the call confirmation screen.
Settings are disabled for the user: ALL the settings including the volume rocker are remotely managed by the caregiver through the RAZ Care app. Caregivers can even disable the power button to avoid the phone to be accidentally turned off. This means peace of mind for the caregiver and safety for the senior.
Reminders: From your own smartphone, you can send your senior reminders about medicines, appointments or important events and see if they were acknowledged. Reminder colors and font size can be customized through the RAZ Care app.
Quiet hours: Prevent your senior with dementia from calling specified contacts during certain hours of the day or in the middle of the night.
Loneliness alerts: Reduce loneliness! Receive an alert when the user does not participate in the desired number of calls.
Manage battery charging: The RAZ Memory Cell Phone provides four key charging features. Seniors can get reminders to charge the phone and will receive visual & audible confirmation when the phone is connected to the charger. Caregivers can track the remaining battery power and charging status in the RAZ Care app and receive text alerts when the battery is low.
Location tracking & Status check: With the RAZ Care app, caregivers can get peace of mind by checking the real-time status of their senior’s phone, as well as its location.
Calling emergency services: Control how users can call emergency services. Three options are available, including an option for a 911 emergency button that is always within reach for your senior’s safety.
RAZ Emergency Service: With the RAZ Emergency Service, every emergency call is routed to a private dispatch agent who assesses the situation and contacts 911 if necessary.
Calls can go automatically to Speaker mode: With this option, seniors can hear calls clearly. The RAZ Memory Cell Phone’s speaker’s loudness can reach up to 125.6dB!
Calls can be answered automatically: With the Auto-answer option, incoming calls from contacts will be answered automatically and the call will be on speaker.
Low Vision and Hand Tremor mode: An even simpler interface with super-larger icons, less contacts per page and bigger buttons. The ideal mode for those with low vision, Parkinson’s, hand tremor and others.
Wireless charging: The wireless charging set (sold separately) allows the user to easily charge the phone by placing it on the wireless charging stand or pad without the hassle of plugging in the charging cable.
Free updates: We are always looking to improve our products to make seniors’ and caregivers’ lives easier. When we launch new updates to the RAZ Memory Cell Phone, our customers get 100% free access to them.
Enhance your senior’s safety with our solutions
RAZ Emergency Service: With this subscription-based service, emergency calls are connected to a highly trained agent to help the senior through their problem. The agent will have access to the senior’s location and other helpful information provided by the caregiver. Text messages will be sent to emergency contacts, providing the opportunity to interact directly with the agent to assess the nature of the emergency and provide input. The RAZ Emergency Service helps avoid up to 95% of unnecessary emergency calls.
RAZ Alert: Respond more quickly to your senior’s emergencies. When your senior calls 911, receive a text message alerting you to the call. Up to 3 people can receive the 911 text message alert. There’s no additional cost for this feature.
Auto Answer: If your senior is not answering the phone and you believe that they might be experiencing an emergency, you can activate the Auto Answer feature in the RAZ Care app. When you call, the RAZ Memory Cell Phone will answer automatically after 4 or 5 rings and go to speakerphone. This is a great safety feature if your senior has fallen, for example, and can’t get to the phone! There’s no additional cost for this feature.
And there’s more!
A variety of useful RAZ Memory Cell Phone accessories, such as wireless charging sets and protective cases, are available here.
Receive 3 months of FREE wireless service from Affinity Cellular with your purchase! Affinity Cellular operates on Verizon, America’s most reliable network. Only $20 per month thereafter.
Free protection plan
In case your RAZ Memory Cell Phone is damaged within the first 12 months of use due to accidental drops or water (excluding loss or theft), we will offer you a replacement for $175 only. This applies if you purchased a protective case with the original phone. To get the replacement, you will need to return the damaged phone to RAZ Mobility.
Want to learn more about the RAZ Memory Cell Phone? Click here.
Carol Hill (verified owner) –
This is my Mom’s second RAZ phone. She does not have dementia, but at 93, technology does not come easy to her. She also had never had a smart phone, but could not remember how to dial her regular phone. RAZ memory cell phone saved the day, and even allowed us to get rid of the emergency button and subscription for that. Win-win!
Marjorie Kerr (verified owner) –
The phone is simple to set up and would be great if the patient would remember to put it on the charging paf
Diane O (verified owner) –
I’d like to give a shout out to the customer service department. I had to make a few phone calls to make sure that I was setting things up properly and every person I spoke to was professional, friendly and knowledgeable. I also appreciate that the wait time was minimal. Great service.
Diane O (verified owner) –
This phone was easy to set up with the caregiver AP and is exactly what I needed for my husband who has dementia.
Stoney McGowan (verified owner) –
It is just what we needed to help my 89 year old dad be able to get and make calls.
Very easy to use and can remind him to charge the phone.
Christy S (verified owner) –
It’s great! Could use some tweaks and polish in the interfaces and available functionality (without complicating it), but overall good for elders.
Robin Tortora (verified owner) –
I got this phone for my father who has Movement challenges due to Parkinsons and dimentia from Parkinsons. He absolutely loves the phone; and I really like being able to configure it remotely from an app on my phone but his care facility will no longer allow him to keep it as he keeps accidentally calling 911. When I had reviewed this phone I thought I saw it was possible for support to remove this button but I must have misunderstood and my fault for not double checking as I suspected this may be an issue as he is always accidentally calling the wrong people. The only option is to pay for an additional service and have 911 redirected. This 911 service is more than the monthly fee for the phone service. He only calls 5 people with this phone and the monthly service to redirect 911 is more than the monthly cost of the phone service. Sadly back to looking for another phone and trying to sell this one.
RAZ Mobility Team –
Hello Robin,
Thank you for your review! We’re glad to hear that your father has adapted well to the RAZ Memory Cell Phone, and that you’re enjoying the remote management feature 🙂
Regarding the Emergency button, we have good news for you: caregivers can now choose the emergency calling method that works best for their senior through the RAZ Care app:
1) Keep the Emergency button at the top of the screen (default).
2) Add emergency services as a contact and place it anywhere on the screen (not necessarily at the top).
3) Remove the Emergency button entirely and require manual dialing using the keypad.
You can explore and test these emergency calling methods directly in the RAZ Care app.
Go to Settings > Safety > Manage emergency calling.
The RAZ Emergency Service is also a powerful solution, not only to prevent unnecessary 911 calls, but also to ensure that real emergencies are properly handled. With this service, emergency calls are routed to a private dispatch center, and caregivers receive text alerts. A trained agent speaks with the caller, assesses the situation, and either contacts 911 or cancels the call as needed.
The RAZ Emergency Service is more affordable than most wireless plans:
Monthly plan: $13/month + $20 one-time sign-up fee;
Annual plan: $130/year (no sign-up fee), which comes to just $10.83/month.
If you need any assistance, feel free to contact our Support team at 800-729-0083. We’re happy to help!
Janet Clifford –
The Raz phone is amazing! I have worked in electronics for most of my life. I was truly impressed by the software control gives the care taker. My mother has dementia and suffered trying to use a normal phone. This phone gives her the capability to be in touch. It also allows me to stop the 2 in the morning calls. I have to rate this phone 5 stars in every aspect. The customer support was fantastic. All the software works seamlessly. Great job on this amazing phone!
Rosemarie (verified owner) –
simple to use. Be sure to have data on the plan so the phone can communicate with the care-givers phone
Mylinda Moore (verified owner) –
So far we are loving Mom’s new RAZ phone. I can control everything from my app but she can use her phone to call her contacts. She was having trouble operating her regular cell and this is so simple and easy to use. I’m able to get in touch with her more often now than before.