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RAZ Memory Cell Phone for Seniors (Verizon, AT&T, T-Mobile network compatible)

(275 customer reviews)

$349.00

Ships next business day with FedEx 2-day shipping!

The best cell phone for seniors, including for dementia, cognitive decline, low vision or seniors who prefer a simple experience.  
Manage settings, contacts and more remotely with the RAZ Care app from your personal smartphone.  

The RAZ Memory Cell Phone focuses on ease of use, with no menus or apps. To make a call, the senior can simply tap & hold the contact’s picture. Answering a call is just as easy. 

Discover everything about the RAZ Memory Cell Phone here. 

Caregivers choose which features to make available, based on their senior’s needs and abilities. Optional features: 

  • Video calling
  • Text messaging
  • Spam-call protection
  • Wireless charging 
  • Special mode for Low Vision and Hand Tremor 
  • Loneliness alerts 
  • Reminders & more! 

Keep your existing cell phone number and provider or choose a new one: 
🇺🇸 US: Verizon, AT&T, Consumer Cellular, T-Mobile, Cricket Wireless, Mint Mobile, Affinity Cellular, Straight Talk, Red Pocket Mobile, TracFone and more.  
🇨🇦 Canada: SaskTel, Bell Canada, Telus, Roger’s, EastLink, Fizz, Fido, Lucky Mobile and more.  

Receive 3 months of FREE wireless service from Affinity Cellular with your purchase! Affinity Cellular operates on Verizon, America’s most reliable network. Only $20 per month thereafter. 

Description

The award-winning RAZ Memory Cell Phone is an easy-to-use, groundbreaking cell phone for people with memory loss, dementia, Alzheimer’s, stroke, low vision, Parkinson’s or seniors who prefer an intuitive experience. The phone consists of one primary screen and one screen only. It allows seniors to stay connected with friends and family through regular phone calls, video calls and text messages, while allowing the caregiver to manage the phone from afar.   

The single screen includes three elements: 

  1. Photos and names of up to fifty contacts with six large icons per page; 
  2. An optional 911 button or the alternative RAZ Emergency Service subscription; 
  3. Optional information such as date & time, day of the week, battery power and signal strength. 

The RAZ Memory Cell Phone does not exit the home screen.  This prevents users from getting confused in the normal smartphone environment. Even the power button can be disabled.

The display, which is a large 6.5 inches, does not time out.  It can remain always-on or go dark after 2 minutes and wake up with movement.  At your option, incoming calls can be restricted to those coming from Contacts, eliminating undesirable predatory calls. 

With a relentless focus on being extremely intuitive and easy to use, the RAZ Memory Cell Phone requires only a simple tap to place and answer calls. The caregiver also has the option to adapt the call activation method to the option that best suits their senior’s needs and ability. 

Remote Manage provides caregivers the unprecedented ability to remotely control ALL aspects of their senior’s cell phone through a simple app. Create and edit contacts, manage settings, access the phone information and much more from your own smartphone (iPhone or Android).   

Key features: 

Phone calls: Place and answer calls with a simple tap allowing the senior to stay connected with friends and family. The caregiver can manage the contacts with the RAZ Care app.  

Block unwanted incoming calls: Avoid scams and robocalls with this essential feature that allows incoming calls only from contacts, enhancing your senior’s safety.  

Video calls: Stay connected with your senior effortlessly. Only approved contacts can video call the Memory Phone user.  

Text messaging: A simplified, customizable experience that allows seniors to send and receive text messages according to their needs and abilities, featuring super-large letters, big buttons, speech-to-text, and quick answer options. Caregivers can also control who the senior can text and who can text them. Currently, this feature does not support group messaging or the ability to share photos. 

Press & hold buttons: The caregiver can choose between different press & hold methods to prevent unwanted calls. And we have added an extra layer of safety with the call confirmation screen.  

Settings are disabled for the user: ALL the settings including the volume rocker are remotely managed by the caregiver through the RAZ Care app. Caregivers can even disable the power button to avoid the phone to be accidentally turned off. This means peace of mind for the caregiver and safety for the senior.  

Reminders: From your own smartphone, you can send your senior reminders about medicines, appointments or important events and see if they were acknowledged. Reminder colors and font size can be customized through the RAZ Care app.  

Quiet hours: Prevent your senior with dementia from calling specified contacts during certain hours of the day or in the middle of the night. 

Loneliness alerts: Reduce loneliness! Receive an alert when the user does not participate in the desired number of calls.

Manage battery charging: The RAZ Memory Cell Phone provides four key charging features. Seniors can get reminders to charge the phone and will receive visual & audible confirmation when the phone is connected to the charger. Caregivers can track the remaining battery power and charging status in the RAZ Care app and receive text alerts when the battery is low.   

Location tracking & Status check: With the RAZ Care app, caregivers can get peace of mind by checking the real-time status of their senior’s phone, as well as its location. 

Calling emergency services: Control how users can call emergency services.  Three options are available, including an option for a 911 emergency button that is always within reach for your senior’s safety.

RAZ Emergency Service: With the RAZ Emergency Service, every emergency call is routed to a private dispatch agent who assesses the situation and contacts 911 if necessary.

Calls can go automatically to Speaker mode: With this option, seniors can hear calls clearly. The RAZ Memory Cell Phone’s speaker’s loudness can reach up to 125.6dB!  

Calls can be answered automatically: With the Auto-answer option, incoming calls from contacts will be answered automatically and the call will be on speaker.   

Low Vision and Hand Tremor mode: An even simpler interface with super-larger icons, less contacts per page and bigger buttons. The ideal mode for those with low vision, Parkinson’s, hand tremor and others.  

Wireless charging: The wireless charging set (sold separately) allows the user to easily charge the phone by placing it on the wireless charging stand or pad without the hassle of plugging in the charging cable.  

Free updates: We are always looking to improve our products to make seniors’ and caregivers’ lives easier. When we launch new updates to the RAZ Memory Cell Phone, our customers get 100% free access to them.  

 

Enhance your senior’s safety with our solutions 

RAZ Emergency Service: With this subscription-based service, emergency calls are connected to a highly trained agent to help the senior through their problem.  The agent will have access to the senior’s location and other helpful information provided by the caregiver.  Text messages will be sent to emergency contacts, providing the opportunity to interact directly with the agent to assess the nature of the emergency and provide input. The RAZ Emergency Service helps avoid up to 95% of unnecessary emergency calls.  

RAZ Alert: Respond more quickly to your senior’s emergencies. When your senior calls 911, receive a text message alerting you to the call. Up to 3 people can receive the 911 text message alert. There’s no additional cost for this feature. 

Auto Answer: If your senior is not answering the phone and you believe that they might be experiencing an emergency, you can activate the Auto Answer feature in the RAZ Care app. When you call, the RAZ Memory Cell Phone will answer automatically after 4 or 5 rings and go to speakerphone. This is a great safety feature if your senior has fallen, for example, and can’t get to the phone! There’s no additional cost for this feature. 

 

And there’s more! 

A variety of useful RAZ Memory Cell Phone accessories, such as wireless charging sets and protective cases, are available here 

Receive 3 months of FREE wireless service from Affinity Cellular with your purchase! Affinity Cellular operates on Verizon, America’s most reliable network. Only $20 per month thereafter. 

 

Free protection plan 

In case your RAZ Memory Cell Phone is damaged within the first 12 months of use due to accidental drops or water (excluding loss or theft), we will offer you a replacement for $175 only. This applies if you purchased a protective case with the original phone. To get the replacement, you will need to return the damaged phone to RAZ Mobility. 

Want to learn more about the RAZ Memory Cell Phone? Click here. 

Features

There is so much the RAZ Memory Cell Phone can do for you and your senior! We have compiled a comprehensive list of all the features available.

Remember, all the features are optional and can be remotely managed through the RAZ Care app.

  • Remote manage up to fifty contacts, settings and all other aspects of the phone.
  • One-touch dialing allows seniors to call contacts by simply tapping their picture.
  • Settings disabled for the user – only the caregiver can manage the phone options.
  • Block unwanted incoming calls – avoid scams and robocalls.
  • Contact allow list – a list of numbers that can call the user, but not otherwise.
  • Text messaging – customizable experience with super-large letters and special keyboard. Limit incoming text messages.
  • Video calling – approved contacts can video call the senior.
  • Press & hold buttons – prevent unwanted calls with this intuitive method.
  • Different call activation methods – adapt the touchscreen to your senior’s ability.
  • Automatic speaker mode helps your senior to clearly hear their calls.
  • Call confirmation screen – avoid accidental calls with this additional safety layer.
  • Low Vision & Hand Tremor mode is ideal for vision loss and motor difficulties.
  • Wireless charging – simply place the phone on the stand or pad. Sold separately.
  • Volume rocker is disabled by default. The volume is always on maximum.
  • Large display – 6.5″ screen with six large contact icons and emergency button.
  • Auto-lock – the screen goes dark after 2 minutes and wakes up with movement.
  • Always-on – at your option, the screen can be always active.
  • Keypad – seniors can have access to the regular keypad to dial numbers manually.
  • Customizable reminders for important events, like appointments, with text and audio.
  • Charging reminders – send a routine reminder to your senior when battery is low.
  • Visual & audible confirmation when the phone is charging.
  • Keep track of battery power and charging status of the phone through the app.
  • Low battery text alert – receive messages when battery is below a certain amount.
  • Quiet hours – avoid calls for certain contacts in the middle of the night.
  • Control repetitive calls – reduce excessive calling by setting a limit for the number of calls to a contact within a specified period. The senior can still call emergency services.
  • Loneliness alerts – reduce loneliness! Receive an alert when the user does not participate in the desired number of calls.
  • Location tracking – real-time GPS tracking of the phone’s location.
  • Phone status check – learn whether the phone is on or off from the RAZ Care app.
  • Availability status – check if the user is available to receive a video call.
  • Monitor signal strength – stay posted about your senior’s phone connection.
  • Emergency calling – Three options are available to call for help, including a dedicated button on the home screen.
  • RAZ Emergency Service – subscription that helps avoid unnecessary 911 calls.
  • RAZ Alert – receive a text message when your senior calls 911.
  • Auto-answer – the phone will answer after 4 or 5 rings and go to speakerphone.
  • Voicemail – optional access to voicemail through a button on the phone’s screen.
  • Option to show information on display, such as month, date and day of the week.
  • In-call keypad – shows up automatically when the user dials a toll-free or any other number.
  • Call history – the caregiver can check the senior’s call history through the app.
  • Missed calls indicator notifies the senior with a dot next to the contact picture.
  • Power button can be disabled by the caregiver.
  • Long-lasting battery – set a routine of daily charging and stay connected.
  • Hear name of caller on the phone when there is an incoming call.
  • Option to prevent the phone to make calls – the user will still be able to call 911.
  • Change ringtone and ringtone volume through the RAZ Care app.
  • Change background color – adapt it to your senior’s preferences or needs.
  • Free updates – RAZ customers get new software features without additional cost.

Specifications

Operating System: Android 14
Processor: Qualcomm Snapdragon 680
Memory (RAM): 4GB RAM
Internal storage: 64GB
Expandable storage: Up to 512GB with microSD card

BATTERY

Battery size: 5,000mAh

DISPLAY

Display: 6.5 inches (1600 x 720 pixels)

DESIGN

Dimensions: Height: 6.45”; Width: 2.95”; Depth: 0.326”
Weight: 5.63oz.
Ports: Type-C USB, 3.5mm audio 

HAC rating: M3/T3

CONNECTIVITY

Carrier support:
The RAZ Memory Cell Phone is unlocked and compatible with all major wireless providers in the United States and Canada: 
🇺🇸 US: Verizon, AT&T, Consumer Cellular, T-Mobile, Cricket Wireless, Mint Mobile, Affinity Cellular, Straight Talk, Red Pocket Mobile, TracFone and more. 
🇨🇦 Canada: Bell Canada, Telus, Roger’s, SaskTel, EastLink, Fizz, Fido, Lucky Mobile and more. 

Cellular connectivity: 4G VoLTE 

4G LTE Bands: 1/2/3/4/5/7/8/12/13/17/25/26/28/38/40/41/66/71

SIM card: Nano-SIM

IN THE BOX
Device: Smartphone
Accessories: Wall charger, Type-C USB charger cable, user guide.
FCC ID: IHDT56AN3

Carrier support

🇺🇸 United States
Carrier
3G 4G
Verizon
T-Mobile
AT&T
Affinity Cellular
🇨🇦 Canada
Carrier
3G 4G
SaskTel
Bell Canada
Telus
Roger’s

Tutorials

We have prepared a series of video tutorials about the RAZ Memory Cell Phone. Check them out to learn more about the best cell phone for seniors!

FAQ

Click here to access our FAQ. In case your question is not answered, feel free to reach out to us.

Return Policy

Please find our Return Policy at https://www.razmobility.com/legal/#return

275 reviews for RAZ Memory Cell Phone for Seniors (Verizon, AT&T, T-Mobile network compatible)

  1. Alexander Eguis (verified owner)

    The phone is made by Motorolla which is an excellent manufacturer using a custom-made OS for RAZ. Overall, the phone is of high quality and the ease of use is high. However, I wish there were more options available to the user and caretaker. As I see it right now, this phone is just too simple. If a caretaker is trying to reach the user while away and the user misses the call there is no missed call log that informs the user who called. If possible I’d recommend an option that allows the contact bubbles to be customized to be almost as apps, so one contact bubble could be a call log.

    • RAZ Mobility

      Hello Alexander,
      Thank you very much for your review, feedback and suggestions! Additional features and options are being developed and will be available as a free update to existing customers as well.
      RAZ Mobility Team

  2. ELIZABETH a WOLVERTON (verified owner)

    Great phone for my 90 year old parents except every time they pick it ok to take it with them or put it on their pocket or purse, it accidently dials their contact as the pictures are easily bumped or touched. Is there anyway around this?

  3. Paul (verified owner)

    RAZ phone works well for my 96 year old Mother-in Law. Tech support was very helpful with initial set-up.

  4. KM

    I just wanted to say thank you for this product. My mom, who has dementia, broke her hip, got COVID while in the hospital and ended up recovering from both in isolation in a nursing facility. She has been struggling to understand what is happening to her and not being able to be there with her has been a challenge for all of us. This phone has helped her tremendously. She had forgotten how to use a cell phone a long time ago but she can use this phone and it has lifted her spirits to stay in touch and she likes looking at our pictures. It’s such a well designed product and the customer support you offer is very appreciated as well. The staff at the Verizon store wrote down the information because they said they get requests for senior-friendly phones all the time and they don’t sell anything like this phone. The therapy staff at the nursing home commented that they love the phone as well and will be recommending it to other families in the facility.
    So, thank you for making such a thoughtful product and know that you have helped my mom tremendously during a challenging time for her.

  5. LB (verified owner)

    This phone solved our conundrum with needing a simple phone for our older guy who now feels reconnected without the barrage of incomprehensible scammers. The tech support and customer service is responsive, efficient and superb.

  6. Donna (verified owner)

    I think this phone will work very well. Mom is has a learning curve because it is something different. Love the ability to make sure it is charged and to set-up her contacts. I am a bit disappointed in the battery life when the power is set to be left on. Being able to eliminate the scam calls is a blessing.

  7. Diana (verified owner)

    We all like the phone. I appreciate the customer support. I had trouble understanding a couple points and they explained the solutions well. I was having trouble changing from dark to light background. It worked fine in Chrome and didn’t work in Safari. There is a message about messages, which is confusing in that it doesn’t accept messages in the first place. It’s the perfect phone for my mother-in-law.

  8. Linda Kaiser (verified owner)

    I can’t express how much this has helped in communicating with my mother that has dementia. When she calls me, she feels that independence, and not having to rely on anyone making her calls for her. Also, can call her anytime and she will answer. Love it!

  9. Jerry Vickery (verified owner)

    I am pleased with the simplicity of this phone. We have the Verizon version. It is easy to set up, and my wife is learning to operate it better than her previous phone.
    However, there are a couple of things I do not like. One, the volume is fixed, and it is too loud for certain situations. Secondly, there is no way to track missed calls, or voice mail.
    It would be nice to be able to adjust ring volume from the portal, and also, change the ring tone from the portal.
    Another suggestion is to add a locating option to an app that can be easily accessed from my phone, similar to the “find my phone” app that Apple has.

  10. JULIE GREENWOOD

    This phone is very nice to look at and easy to use. I love that we can limit the calls that my mom receives. She was always so confused by the spam calls about the extended warranty for her car. It’s great that she doesn’t get those anymore. It’s also really nice that she can see photos of my sisters and me to decide who she wants to call.
    We have already seen the benefit of the emergency service. It works perfectly when my mom accidently dials the 911 button!
    When I purchased the phone, I did so with the expectation that I could limit her repeated calls. I didn’t realize that I would have to remove the programmed numbers from the main screen in order to limit those calls. In a future update, I would love to see an option that allowed me to just put her on a brief pause without having to change the look of her interface.

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