Description
The award-winning RAZ Memory Cell Phone is an easy-to-use, groundbreaking cell phone for people with memory loss, dementia, Alzheimer’s, stroke, low vision, Parkinson’s or seniors who prefer an intuitive experience. The phone consists of one primary screen and one screen only. It allows seniors to stay connected with friends and family through regular phone calls, video calls and text messages, while allowing the caregiver to manage the phone from afar.
The single screen includes three elements:
- Photos and names of up to fifty contacts with six large icons per page;
- An optional 911 button or the alternative RAZ Emergency Service subscription;
- Optional information such as date & time, day of the week, battery power and signal strength.
The RAZ Memory Cell Phone does not exit the home screen. This prevents users from getting confused in the normal smartphone environment. Even the power button can be disabled.
The display, which is a large 6.5 inches, does not time out. It can remain always-on or go dark after 2 minutes and wake up with movement. At your option, incoming calls can be restricted to those coming from Contacts, eliminating undesirable predatory calls.
With a relentless focus on being extremely intuitive and easy to use, the RAZ Memory Cell Phone requires only a simple tap to place and answer calls. The caregiver also has the option to adapt the call activation method to the option that best suits their senior’s needs and ability.
Remote Manage provides caregivers the unprecedented ability to remotely control ALL aspects of their senior’s cell phone through a simple app. Create and edit contacts, manage settings, access the phone information and much more from your own smartphone (iPhone or Android).
Key features:
Phone calls: Place and answer calls with a simple tap allowing the senior to stay connected with friends and family. The caregiver can manage the contacts with the RAZ Care app.
Block unwanted incoming calls: Avoid scams and robocalls with this essential feature that allows incoming calls only from contacts, enhancing your senior’s safety.
Video calls: Stay connected with your senior effortlessly. Only approved contacts can video call the Memory Phone user.
Text messaging: A simplified, customizable experience that allows seniors to send and receive text messages according to their needs and abilities, featuring super-large letters, big buttons, speech-to-text, and quick answer options. Caregivers can also control who the senior can text and who can text them. Currently, this feature does not support group messaging or the ability to share photos.
Press & hold buttons: The caregiver can choose between different press & hold methods to prevent unwanted calls. And we have added an extra layer of safety with the call confirmation screen.
Settings are disabled for the user: ALL the settings including the volume rocker are remotely managed by the caregiver through the RAZ Care app. Caregivers can even disable the power button to avoid the phone to be accidentally turned off. This means peace of mind for the caregiver and safety for the senior.
Reminders: From your own smartphone, you can send your senior reminders about medicines, appointments or important events and see if they were acknowledged. Reminder colors and font size can be customized through the RAZ Care app.
Quiet hours: Prevent your senior with dementia from calling specified contacts during certain hours of the day or in the middle of the night.
Loneliness alerts: Reduce loneliness! Receive an alert when the user does not participate in the desired number of calls.
Manage battery charging: The RAZ Memory Cell Phone provides four key charging features. Seniors can get reminders to charge the phone and will receive visual & audible confirmation when the phone is connected to the charger. Caregivers can track the remaining battery power and charging status in the RAZ Care app and receive text alerts when the battery is low.
Location tracking & Status check: With the RAZ Care app, caregivers can get peace of mind by checking the real-time status of their senior’s phone, as well as its location.
Calling emergency services: Control how users can call emergency services. Three options are available, including an option for a 911 emergency button that is always within reach for your senior’s safety.
RAZ Emergency Service: With the RAZ Emergency Service, every emergency call is routed to a private dispatch agent who assesses the situation and contacts 911 if necessary.
Calls can go automatically to Speaker mode: With this option, seniors can hear calls clearly. The RAZ Memory Cell Phone’s speaker’s loudness can reach up to 125.6dB!
Calls can be answered automatically: With the Auto-answer option, incoming calls from contacts will be answered automatically and the call will be on speaker.
Low Vision and Hand Tremor mode: An even simpler interface with super-larger icons, less contacts per page and bigger buttons. The ideal mode for those with low vision, Parkinson’s, hand tremor and others.
Wireless charging: The wireless charging set (sold separately) allows the user to easily charge the phone by placing it on the wireless charging stand or pad without the hassle of plugging in the charging cable.
Free updates: We are always looking to improve our products to make seniors’ and caregivers’ lives easier. When we launch new updates to the RAZ Memory Cell Phone, our customers get 100% free access to them.
Enhance your senior’s safety with our solutions
RAZ Emergency Service: With this subscription-based service, emergency calls are connected to a highly trained agent to help the senior through their problem. The agent will have access to the senior’s location and other helpful information provided by the caregiver. Text messages will be sent to emergency contacts, providing the opportunity to interact directly with the agent to assess the nature of the emergency and provide input. The RAZ Emergency Service helps avoid up to 95% of unnecessary emergency calls.
RAZ Alert: Respond more quickly to your senior’s emergencies. When your senior calls 911, receive a text message alerting you to the call. Up to 3 people can receive the 911 text message alert. There’s no additional cost for this feature.
Auto Answer: If your senior is not answering the phone and you believe that they might be experiencing an emergency, you can activate the Auto Answer feature in the RAZ Care app. When you call, the RAZ Memory Cell Phone will answer automatically after 4 or 5 rings and go to speakerphone. This is a great safety feature if your senior has fallen, for example, and can’t get to the phone! There’s no additional cost for this feature.
And there’s more!
A variety of useful RAZ Memory Cell Phone accessories, such as wireless charging sets and protective cases, are available here.
Receive 3 months of FREE wireless service from Affinity Cellular with your purchase! Affinity Cellular operates on Verizon, America’s most reliable network. Only $20 per month thereafter.
Free protection plan
In case your RAZ Memory Cell Phone is damaged within the first 12 months of use due to accidental drops or water (excluding loss or theft), we will offer you a replacement for $175 only. This applies if you purchased a protective case with the original phone. To get the replacement, you will need to return the damaged phone to RAZ Mobility.
Want to learn more about the RAZ Memory Cell Phone? Click here.
Alexander Eguis (verified owner) –
The phone is made by Motorolla which is an excellent manufacturer using a custom-made OS for RAZ. Overall, the phone is of high quality and the ease of use is high. However, I wish there were more options available to the user and caretaker. As I see it right now, this phone is just too simple. If a caretaker is trying to reach the user while away and the user misses the call there is no missed call log that informs the user who called. If possible I’d recommend an option that allows the contact bubbles to be customized to be almost as apps, so one contact bubble could be a call log.
RAZ Mobility –
Hello Alexander,
Thank you very much for your review, feedback and suggestions! Additional features and options are being developed and will be available as a free update to existing customers as well.
RAZ Mobility Team
ELIZABETH a WOLVERTON (verified owner) –
Great phone for my 90 year old parents except every time they pick it ok to take it with them or put it on their pocket or purse, it accidently dials their contact as the pictures are easily bumped or touched. Is there anyway around this?
RAZ Mobility –
Hello Elizabeth,
Thank you very much for your feedback! We’re glad to hear that the phone is working out for your parents.
One option we can recommend to prevent the accidental dials is the pouch with belt clip – https://www.razmobility.com/product/memory-phone-vertical-pouch-with-belt-clip-large/
RAZ Mobility Team
Paul (verified owner) –
RAZ phone works well for my 96 year old Mother-in Law. Tech support was very helpful with initial set-up.
KM –
I just wanted to say thank you for this product. My mom, who has dementia, broke her hip, got COVID while in the hospital and ended up recovering from both in isolation in a nursing facility. She has been struggling to understand what is happening to her and not being able to be there with her has been a challenge for all of us. This phone has helped her tremendously. She had forgotten how to use a cell phone a long time ago but she can use this phone and it has lifted her spirits to stay in touch and she likes looking at our pictures. It’s such a well designed product and the customer support you offer is very appreciated as well. The staff at the Verizon store wrote down the information because they said they get requests for senior-friendly phones all the time and they don’t sell anything like this phone. The therapy staff at the nursing home commented that they love the phone as well and will be recommending it to other families in the facility.
So, thank you for making such a thoughtful product and know that you have helped my mom tremendously during a challenging time for her.
LB (verified owner) –
This phone solved our conundrum with needing a simple phone for our older guy who now feels reconnected without the barrage of incomprehensible scammers. The tech support and customer service is responsive, efficient and superb.
Donna (verified owner) –
I think this phone will work very well. Mom is has a learning curve because it is something different. Love the ability to make sure it is charged and to set-up her contacts. I am a bit disappointed in the battery life when the power is set to be left on. Being able to eliminate the scam calls is a blessing.
Diana (verified owner) –
We all like the phone. I appreciate the customer support. I had trouble understanding a couple points and they explained the solutions well. I was having trouble changing from dark to light background. It worked fine in Chrome and didn’t work in Safari. There is a message about messages, which is confusing in that it doesn’t accept messages in the first place. It’s the perfect phone for my mother-in-law.
Linda Kaiser (verified owner) –
I can’t express how much this has helped in communicating with my mother that has dementia. When she calls me, she feels that independence, and not having to rely on anyone making her calls for her. Also, can call her anytime and she will answer. Love it!
Jerry Vickery (verified owner) –
I am pleased with the simplicity of this phone. We have the Verizon version. It is easy to set up, and my wife is learning to operate it better than her previous phone.
However, there are a couple of things I do not like. One, the volume is fixed, and it is too loud for certain situations. Secondly, there is no way to track missed calls, or voice mail.
It would be nice to be able to adjust ring volume from the portal, and also, change the ring tone from the portal.
Another suggestion is to add a locating option to an app that can be easily accessed from my phone, similar to the “find my phone” app that Apple has.
JULIE GREENWOOD –
This phone is very nice to look at and easy to use. I love that we can limit the calls that my mom receives. She was always so confused by the spam calls about the extended warranty for her car. It’s great that she doesn’t get those anymore. It’s also really nice that she can see photos of my sisters and me to decide who she wants to call.
We have already seen the benefit of the emergency service. It works perfectly when my mom accidently dials the 911 button!
When I purchased the phone, I did so with the expectation that I could limit her repeated calls. I didn’t realize that I would have to remove the programmed numbers from the main screen in order to limit those calls. In a future update, I would love to see an option that allowed me to just put her on a brief pause without having to change the look of her interface.