Description
The award-winning RAZ Memory Cell Phone is an easy-to-use, groundbreaking cell phone for people with memory loss, dementia, Alzheimer’s, stroke, low vision, Parkinson’s or seniors who prefer an intuitive experience. The phone consists of one primary screen and one screen only. It allows seniors to stay connected with friends and family through regular phone calls, video calls and text messages, while allowing the caregiver to manage the phone from afar.
The single screen includes three elements:
- Photos and names of up to fifty contacts with six large icons per page;
- An optional 911 button or the alternative RAZ Emergency Service subscription;
- Optional information such as date & time, day of the week, battery power and signal strength.
The RAZ Memory Cell Phone does not exit the home screen. This prevents users from getting confused in the normal smartphone environment. Even the power button can be disabled.
The display, which is a large 6.5 inches, does not time out. It can remain always-on or go dark after 2 minutes and wake up with movement. At your option, incoming calls can be restricted to those coming from Contacts, eliminating undesirable predatory calls.
With a relentless focus on being extremely intuitive and easy to use, the RAZ Memory Cell Phone requires only a simple tap to place and answer calls. The caregiver also has the option to adapt the call activation method to the option that best suits their senior’s needs and ability.
Remote Manage provides caregivers the unprecedented ability to remotely control ALL aspects of their senior’s cell phone through a simple app. Create and edit contacts, manage settings, access the phone information and much more from your own smartphone (iPhone or Android).
Key features:
Phone calls: Place and answer calls with a simple tap allowing the senior to stay connected with friends and family. The caregiver can manage the contacts with the RAZ Care app.
Block unwanted incoming calls: Avoid scams and robocalls with this essential feature that allows incoming calls only from contacts, enhancing your senior’s safety.
Video calls: Stay connected with your senior effortlessly. Only approved contacts can initiate video calls, not the senior.
Text messaging: A simplified, customizable experience that allows seniors to send and receive text messages according to their needs and abilities, featuring super-large letters, big buttons, speech-to-text, and quick answer options. Caregivers can also control who the senior can text and who can text them. Currently, this feature does not support group messaging or the ability to share photos.
Press & hold buttons: The caregiver can choose between different press & hold methods to prevent unwanted calls. And we have added an extra layer of safety with the call confirmation screen.
Settings are disabled for the user: ALL the settings including the volume rocker are remotely managed by the caregiver through the RAZ Care app. Caregivers can even disable the power button to avoid the phone to be accidentally turned off. This means peace of mind for the caregiver and safety for the senior.
Reminders: From your own smartphone, you can send your senior reminders about medicines, appointments or important events and see if they were acknowledged. Reminder colors and font size can be customized through the RAZ Care app.
Quiet hours: Prevent your senior with dementia from calling specified contacts during certain hours of the day or in the middle of the night.
Loneliness alerts: Reduce loneliness! Receive an alert when the user does not participate in the desired number of calls.
Manage battery charging: The RAZ Memory Cell Phone provides four key charging features. Seniors can get reminders to charge the phone and will receive visual & audible confirmation when the phone is connected to the charger. Caregivers can track the remaining battery power and charging status in the RAZ Care app and receive text alerts when the battery is low.
Location tracking & Status check: With the RAZ Care app, caregivers can get peace of mind by checking the real-time status of their senior’s phone, as well as its location.
Calling emergency services: Control how users can call emergency services. Three options are available, including an option for a 911 emergency button that is always within reach for your senior’s safety.
RAZ Emergency Service: With the RAZ Emergency Service, every emergency call is routed to a private dispatch agent who assesses the situation and contacts 911 if necessary.
Calls can go automatically to Speaker mode: With this option, seniors can hear calls clearly. The RAZ Memory Cell Phone’s speaker’s loudness can reach up to 125.6dB!
Calls can be answered automatically: With the Auto-answer option, incoming calls from contacts will be answered automatically and the call will be on speaker.
Low Vision and Hand Tremor mode: An even simpler interface with super-larger icons, fewer contacts per page and bigger buttons. You can select the color scheme and customize the contact icons for better contrast. You can also add a status tile, showing a large time and battery level. The ideal mode for those with low vision, Parkinson’s, hand tremor and others.
Wireless charging: The wireless charging set (sold separately) allows the user to easily charge the phone by placing it on the wireless charging stand or pad without the hassle of plugging in the charging cable.
Free updates: We are always looking to improve our products to make seniors’ and caregivers’ lives easier. When we launch new updates to the RAZ Memory Cell Phone, our customers get 100% free access to them.
Enhance your senior’s safety with our solutions
RAZ Emergency Service: With this subscription-based service, emergency calls are connected to a highly trained agent to help the senior through their problem. The agent will have access to the senior’s location and other helpful information provided by the caregiver. Text messages will be sent to emergency contacts, providing the opportunity to interact directly with the agent to assess the nature of the emergency and provide input. The RAZ Emergency Service helps avoid up to 95% of unnecessary emergency calls.
RAZ Alert: Respond more quickly to your senior’s emergencies. When your senior calls 911, receive a text message alerting you to the call. Up to 3 people can receive the 911 text message alert. There’s no additional cost for this feature.
Auto Answer: If your senior is not answering the phone and you believe that they might be experiencing an emergency, you can activate the Auto Answer feature in the RAZ Care app. When you call, the RAZ Memory Cell Phone will answer automatically after 4 or 5 rings and go to speakerphone. This is a great safety feature if your senior has fallen, for example, and can’t get to the phone! There’s no additional cost for this feature.
And there’s more!
A variety of useful RAZ Memory Cell Phone accessories, such as wireless charging sets and protective cases, are available here.
Receive 3 months of FREE wireless service from Affinity Cellular with your purchase! Affinity Cellular operates on Verizon, America’s most reliable network. Only $20 per month thereafter.
Free protection plan
In case your RAZ Memory Cell Phone is damaged within the first 12 months of use due to accidental drops or water (excluding loss or theft), we will offer you a replacement for $175 only. This applies if you purchased a protective case with the original phone. To get the replacement, you will need to return the damaged phone to RAZ Mobility.
Want to learn more about the RAZ Memory Cell Phone? Click here.
John Cox (verified owner) –
Absolutely wonderful phone for my wife who has vascular dementia. I’m moving her to a memory care facility this week and it gives me peace of mind knowing she has a phone she can actually use.
This phone is absolutely genius and I highly recommend it to anyone with a loved one with memory issues.
Naomi (verified owner) –
We purchased this for my 94 year old grandmother, and it’s been such a delightful gift! She no longer feels stressed about her landline (so much scamming, so many telemarketers!) and we will soon decommission that line, and just prioritize the Raz memory cell phone. While she is not struggling with cognitive decline, she is easily overwhelmed with tech, and really loves the simplicity of being able to have video calls with her loved ones! We initially purchased the charging tray, but returned it as she likes using the charging cord just fine. Being able to add special contacts is a dream, and the app control (especially as I’m not living in the same state) gives us all peace of mind.
Leslie M. –
The phone itself is great. I like that it will only ring when it’s a contact or someone on the allowed list. No more spam calls an mom signing up for car warranties (she did that!), changing her Medicare plan (4 times in one year!), etc. However, the stand up charging station needs some work. It’s hard to place the phone on there just right. The ledge that the phone rests on needs a lip on both the front and the sides so that you can get it centered right and so that it won’t slip off of the stand.
RAZ Mobility Team –
Hi Leslie,
Thank you for your feedback! We’re glad the RAZ Memory Cell Phone has been useful for your mom, especially for avoiding spam calls.
We appreciate your feedback on the wireless charging stand. If the phone is placed on the ledge, it will charge normally. However, each senior is different, and for some, the charging Pad may be a better option.
If you need any assistance, please feel free to reach out to our Support team at 800-729-0083. We’ll be glad to help!
Kim Pakula (verified owner) –
Love working with Raz Mobility. They are knowledgeable, courteous and professional.
I had purchased the phone @ 5 years ago for my mother who resides in a facility. The phone is easy to use and provides a link of communication for my mom. She can easily use the phone and I, as her caretaker, can keep an eye on her use of the phone, can keep track of her calls, set boundaries for times she uses phone since she is becoming oblivious to understanding time and many other ways to keep communication open between our family. I purchased a replacement phone recently and am happy with the short delivery time and being able to keep her current phone number. I have recommended Raz to many other friends, residents and family members.
Robert Abel –
The phone works well. However the screen doesn’t dim when auto lock is enabled, thus battery life is negatively impacted. This model lacks built in wireless charging. My mother can’t plug in the phone. The caregiver app has good features. Being limited to 50 contacts is a challenge. Having more robust options would make the Caregiver application better. The arrangement of text, keyboard and voicemail boxes are all on one line. Hard to touch for seniors and can’t tell easily if there is a text as there is a small red dot.
RAZ Mobility Team –
Hi Robert,
Thank you for your feedback about the RAZ Memory Cell Phone and the RAZ Care app!
The Auto lock feature makes the screen go dark after two minutes of inactivity when the phone is unplugged and wake up with movement.
If you need any assistance, please feel free to reach out to our Support team at 800-729-0083. We’ll be glad to help!
Douglas Brablec (verified owner) –
Great idea and so far we are very happy with this product. Time will be the true test, but I don’t see any reason our opinion should change.
Leonard Cercone Jr (verified owner) –
Easy to set up and manage. My elderly mother loves her new phone and most of all how easy it is to use!
MaryBeth (verified owner) –
I got this phone for my my mom who has Alzheimer’s. She still lives independently but was having trouble navigating the smart phone she had used for years. This phone is very simple to set up and use. The scam calls are 100% eliminated. The contacts are easy to see. And I get a text if she calls 911. This was an excellent purchase and I highly recommend it!
Juliette (verified owner) –
Mom has Vascular Dementia who was anxious about technology before her cognitive decline. She is still navigating using the phone, but manages to make and receive calls fairly consistently. The customizable features, video chat, and speak to text are super helpful. I wish I had gotten her used to this phone earlier.
Rev. Lonnie Newman (verified owner) –
Thank you! This is the best phone since caramel popcorn. My brother is intellectually challenged and he just couldn’t use any of the devices I purchased for him properly. Since we gave him his RAZ phone, he loves it and has no difficulty using it. GOD bless you for providing us peace of mind.