Description
The award-winning RAZ Memory Cell Phone is an easy-to-use, groundbreaking cell phone for people with memory loss, dementia, Alzheimer’s, stroke, low vision, Parkinson’s or seniors who prefer an intuitive experience. The phone consists of one primary screen and one screen only. It allows seniors to stay connected with friends and family through regular phone calls, video calls and text messages, while allowing the caregiver to manage the phone from afar.
The single screen includes three elements:
- Photos and names of up to fifty contacts with six large icons per page;
- An optional 911 button or the alternative RAZ Emergency Service subscription;
- Optional information such as date & time, day of the week, battery power and signal strength.
The RAZ Memory Cell Phone does not exit the home screen. This prevents users from getting confused in the normal smartphone environment. Even the power button can be disabled.
The display, which is a large 6.5 inches, does not time out. It can remain always-on or go dark after 2 minutes and wake up with movement. At your option, incoming calls can be restricted to those coming from Contacts, eliminating undesirable predatory calls.
With a relentless focus on being extremely intuitive and easy to use, the RAZ Memory Cell Phone requires only a simple tap to place and answer calls. The caregiver also has the option to adapt the call activation method to the option that best suits their senior’s needs and ability.
Remote Manage provides caregivers the unprecedented ability to remotely control ALL aspects of their senior’s cell phone through a simple app. Create and edit contacts, manage settings, access the phone information and much more from your own smartphone (iPhone or Android).
Key features:
Phone calls: Place and answer calls with a simple tap allowing the senior to stay connected with friends and family. The caregiver can manage the contacts with the RAZ Care app.
Block unwanted incoming calls: Avoid scams and robocalls with this essential feature that allows incoming calls only from contacts, enhancing your senior’s safety.
Video calls: Stay connected with your senior effortlessly. Only approved contacts can initiate video calls, not the senior.
Text messaging: A simplified, customizable experience that allows seniors to send and receive text messages according to their needs and abilities, featuring super-large letters, big buttons, speech-to-text, and quick answer options. Caregivers can also control who the senior can text and who can text them. Currently, this feature does not support group messaging or the ability to share photos.
Press & hold buttons: The caregiver can choose between different press & hold methods to prevent unwanted calls. And we have added an extra layer of safety with the call confirmation screen.
Settings are disabled for the user: ALL the settings including the volume rocker are remotely managed by the caregiver through the RAZ Care app. Caregivers can even disable the power button to avoid the phone to be accidentally turned off. This means peace of mind for the caregiver and safety for the senior.
Reminders: From your own smartphone, you can send your senior reminders about medicines, appointments or important events and see if they were acknowledged. Reminder colors and font size can be customized through the RAZ Care app.
Quiet hours: Prevent your senior with dementia from calling specified contacts during certain hours of the day or in the middle of the night.
Loneliness alerts: Reduce loneliness! Receive an alert when the user does not participate in the desired number of calls.
Manage battery charging: The RAZ Memory Cell Phone provides four key charging features. Seniors can get reminders to charge the phone and will receive visual & audible confirmation when the phone is connected to the charger. Caregivers can track the remaining battery power and charging status in the RAZ Care app and receive text alerts when the battery is low.
Location tracking & Status check: With the RAZ Care app, caregivers can get peace of mind by checking the real-time status of their senior’s phone, as well as its location.
Calling emergency services: Control how users can call emergency services. Three options are available, including an option for a 911 emergency button that is always within reach for your senior’s safety.
RAZ Emergency Service: With the RAZ Emergency Service, every emergency call is routed to a private dispatch agent who assesses the situation and contacts 911 if necessary.
Calls can go automatically to Speaker mode: With this option, seniors can hear calls clearly. The RAZ Memory Cell Phone’s speaker’s loudness can reach up to 125.6dB!
Calls can be answered automatically: With the Auto-answer option, incoming calls from contacts will be answered automatically and the call will be on speaker.
Low Vision and Hand Tremor mode: An even simpler interface with super-larger icons, fewer contacts per page and bigger buttons. You can select the color scheme and customize the contact icons for better contrast. You can also add a status tile, showing a large time and battery level. The ideal mode for those with low vision, Parkinson’s, hand tremor and others.
Wireless charging: The wireless charging set (sold separately) allows the user to easily charge the phone by placing it on the wireless charging stand or pad without the hassle of plugging in the charging cable.
Free updates: We are always looking to improve our products to make seniors’ and caregivers’ lives easier. When we launch new updates to the RAZ Memory Cell Phone, our customers get 100% free access to them.
Enhance your senior’s safety with our solutions
RAZ Emergency Service: With this subscription-based service, emergency calls are connected to a highly trained agent to help the senior through their problem. The agent will have access to the senior’s location and other helpful information provided by the caregiver. Text messages will be sent to emergency contacts, providing the opportunity to interact directly with the agent to assess the nature of the emergency and provide input. The RAZ Emergency Service helps avoid up to 95% of unnecessary emergency calls.
RAZ Alert: Respond more quickly to your senior’s emergencies. When your senior calls 911, receive a text message alerting you to the call. Up to 3 people can receive the 911 text message alert. There’s no additional cost for this feature.
Auto Answer: If your senior is not answering the phone and you believe that they might be experiencing an emergency, you can activate the Auto Answer feature in the RAZ Care app. When you call, the RAZ Memory Cell Phone will answer automatically after 4 or 5 rings and go to speakerphone. This is a great safety feature if your senior has fallen, for example, and can’t get to the phone! There’s no additional cost for this feature.
And there’s more!
A variety of useful RAZ Memory Cell Phone accessories, such as wireless charging sets and protective cases, are available here.
Receive 3 months of FREE wireless service from Affinity Cellular with your purchase! Affinity Cellular operates on Verizon, America’s most reliable network. Only $20 per month thereafter.
Free protection plan
In case your RAZ Memory Cell Phone is damaged within the first 12 months of use due to accidental drops or water (excluding loss or theft), we will offer you a replacement for $175 only. This applies if you purchased a protective case with the original phone. To get the replacement, you will need to return the damaged phone to RAZ Mobility.
Want to learn more about the RAZ Memory Cell Phone? Click here.

























Barry G (verified owner) –
I purchased the phone for my sister who had been receiving over 100 contacts (spam, phishing and just junk) per day. In her confused state she did not know how to handle the situation. With her new RAZ, and a new phone number, she only has phone and text contact with family and close friends. I can manage everything from my phone. She is no longer confused and overwhelmed and it saves us both an hour or more a day because I don’t have to review all the junk – EVERY day. Love your product!
Vicky Olson (verified owner) –
This phone has truly met our needs.
Patti Lisk (verified owner) –
So far so good! Bought this for my 89 year old Mother with early signs of dementia and memory loss. This phone has been a game changer. She doesn’t get unwanted spam calls, texts, or voicemails. She can’t accidentally call people and then hang up all hours of the day and night. I love that I can remind her to charge her phone and also send her instant notifications that she can’t miss!! I love that there are no buttons to push and no links to tap and nothing to accidentally delete. She says she is still trying to figure it all out but that’s only because it’s so simple. The charging pad is a godsend too. My mother has lost, or more likely, thrown away two charging cords in the past year. I have used double sided tape to tack I down and I will add a label to the cord so she knows not to move the charger. She just sets it down and waits for the loud notification that her phone is charging. If it doesn’t come within a few seconds, she knows to adjust the phone slightly until it starts charging. I live that I can assist through the caregiver app and help her without having to run over (30 mins away) each time. And it’s so convenient when I am traveling!! I can’t say enough good stuff!! Thank you RAZ for simplifying this process for both of us!
Kay Weathers (verified owner) –
Best thing I have been able to do for my husband living in a nursing facility was to get him this RAZ Mobility phone. It took him a few days to catch on, but he knows how to use it. The first time he called me, I knew how very worth it that phone is for both of us. He just wanted to tell me goodnight and to tell me he loved me. This phone is giving him daily reassurances of his ability to reach me. It is so calming for him and me. He only calls once in the morning and once in the evening. Love this phone!!! Everything has been thought about as to the user and caregivers needs!
Liane S (verified owner) –
Great phone to have when your parent starts to lose their vision, starts to develop cognitive impairment. A bonus is that it rings through without having them have to pick up.
Cathy (verified owner) –
Exactly what my mom needed!! This phone solved so many issues. So glad we finally purchased it.
Susan Ephraim –
This phone has been an absolute blessing for my dad. It is exactly what he needed–just a phone. I purchased the case as well, so that he would be able to avoid inadvertent volume reduction and screen blackouts. The app is easy to use and totally provides a great experience for him. We have added his college teammates (they are all 90+) and he calls them every few days and they just laugh and have a ball. He was only talking to people when he asked my stepmom to call from her phone, but now, he sees them on video (that he answers readily) and he hears the name of the caller. He makes calls and answers regularly because he knows who is calling. I set the loneliness meter to 4 outgoing calls every 2 days. He has far exceeded that goal.
I am so happy for him. He is much more sociable. The phone has given him connection and independence. My dad and I are now back to talking every day.
I tell everyone about this phone.
David Taticek (verified owner) –
I love all the phone features, but I wish it would allow you to program more than 50 people into the contacts.
Debbie Travis (verified owner) –
This phone has been such a game changer! It is easy to use. Has kept all the spam and unwanted calls (my mom
Would answer) away, which is HUGE! She needed this protection and I was having to constantly check her iPhone. No more of that! LOVE the no repetitive calling and quiet time and no internet! So perfect for elderly, Memory issues. REALLY RECOMMEND!
Toni Atkins (verified owner) –
This phone is incredible and it was ao easy to program!