Description
The award-winning RAZ Memory Cell Phone is an easy-to-use, groundbreaking cell phone for people with memory loss, dementia, Alzheimer’s, stroke, low vision, Parkinson’s or seniors who prefer an intuitive experience. The phone consists of one primary screen and one screen only. It allows seniors to stay connected with friends and family through regular phone calls, video calls and text messages, while allowing the caregiver to manage the phone from afar.
The single screen includes three elements:
- Photos and names of up to fifty contacts with six large icons per page;
- An optional 911 button or the alternative RAZ Emergency Service subscription;
- Optional information such as date & time, day of the week, battery power and signal strength.
The RAZ Memory Cell Phone does not exit the home screen. This prevents users from getting confused in the normal smartphone environment. Even the power button can be disabled.
The display, which is a large 6.5 inches, does not time out. It can remain always-on or go dark after 2 minutes and wake up with movement. At your option, incoming calls can be restricted to those coming from Contacts, eliminating undesirable predatory calls.
With a relentless focus on being extremely intuitive and easy to use, the RAZ Memory Cell Phone requires only a simple tap to place and answer calls. The caregiver also has the option to adapt the call activation method to the option that best suits their senior’s needs and ability.
Remote Manage provides caregivers the unprecedented ability to remotely control ALL aspects of their senior’s cell phone through a simple app. Create and edit contacts, manage settings, access the phone information and much more from your own smartphone (iPhone or Android).
Key features:
Phone calls: Place and answer calls with a simple tap allowing the senior to stay connected with friends and family. The caregiver can manage the contacts with the RAZ Care app.
Block unwanted incoming calls: Avoid scams and robocalls with this essential feature that allows incoming calls only from contacts, enhancing your senior’s safety.
Video calls: Stay connected with your senior effortlessly. Only approved contacts can initiate video calls, not the senior.
Text messaging: A simplified, customizable experience that allows seniors to send and receive text messages according to their needs and abilities, featuring super-large letters, big buttons, speech-to-text, and quick answer options. Caregivers can also control who the senior can text and who can text them. Currently, this feature does not support group messaging or the ability to share photos.
Press & hold buttons: The caregiver can choose between different press & hold methods to prevent unwanted calls. And we have added an extra layer of safety with the call confirmation screen.
Settings are disabled for the user: ALL the settings including the volume rocker are remotely managed by the caregiver through the RAZ Care app. Caregivers can even disable the power button to avoid the phone to be accidentally turned off. This means peace of mind for the caregiver and safety for the senior.
Reminders: From your own smartphone, you can send your senior reminders about medicines, appointments or important events and see if they were acknowledged. Reminder colors and font size can be customized through the RAZ Care app.
Quiet hours: Prevent your senior with dementia from calling specified contacts during certain hours of the day or in the middle of the night.
Loneliness alerts: Reduce loneliness! Receive an alert when the user does not participate in the desired number of calls.
Manage battery charging: The RAZ Memory Cell Phone provides four key charging features. Seniors can get reminders to charge the phone and will receive visual & audible confirmation when the phone is connected to the charger. Caregivers can track the remaining battery power and charging status in the RAZ Care app and receive text alerts when the battery is low.
Location tracking & Status check: With the RAZ Care app, caregivers can get peace of mind by checking the real-time status of their senior’s phone, as well as its location.
Calling emergency services: Control how users can call emergency services. Three options are available, including an option for a 911 emergency button that is always within reach for your senior’s safety.
RAZ Emergency Service: With the RAZ Emergency Service, every emergency call is routed to a private dispatch agent who assesses the situation and contacts 911 if necessary.
Calls can go automatically to Speaker mode: With this option, seniors can hear calls clearly. The RAZ Memory Cell Phone’s speaker’s loudness can reach up to 125.6dB!
Calls can be answered automatically: With the Auto-answer option, incoming calls from contacts will be answered automatically and the call will be on speaker.
Low Vision and Hand Tremor mode: An even simpler interface with super-larger icons, fewer contacts per page and bigger buttons. You can select the color scheme and customize the contact icons for better contrast. You can also add a status tile, showing a large time and battery level. The ideal mode for those with low vision, Parkinson’s, hand tremor and others.
Wireless charging: The wireless charging set (sold separately) allows the user to easily charge the phone by placing it on the wireless charging stand or pad without the hassle of plugging in the charging cable.
Free updates: We are always looking to improve our products to make seniors’ and caregivers’ lives easier. When we launch new updates to the RAZ Memory Cell Phone, our customers get 100% free access to them.
Enhance your senior’s safety with our solutions
RAZ Emergency Service: With this subscription-based service, emergency calls are connected to a highly trained agent to help the senior through their problem. The agent will have access to the senior’s location and other helpful information provided by the caregiver. Text messages will be sent to emergency contacts, providing the opportunity to interact directly with the agent to assess the nature of the emergency and provide input. The RAZ Emergency Service helps avoid up to 95% of unnecessary emergency calls.
RAZ Alert: Respond more quickly to your senior’s emergencies. When your senior calls 911, receive a text message alerting you to the call. Up to 3 people can receive the 911 text message alert. There’s no additional cost for this feature.
Auto Answer: If your senior is not answering the phone and you believe that they might be experiencing an emergency, you can activate the Auto Answer feature in the RAZ Care app. When you call, the RAZ Memory Cell Phone will answer automatically after 4 or 5 rings and go to speakerphone. This is a great safety feature if your senior has fallen, for example, and can’t get to the phone! There’s no additional cost for this feature.
And there’s more!
A variety of useful RAZ Memory Cell Phone accessories, such as wireless charging sets and protective cases, are available here.
Receive 3 months of FREE wireless service from Affinity Cellular with your purchase! Affinity Cellular operates on Verizon, America’s most reliable network. Only $20 per month thereafter.
Free protection plan
In case your RAZ Memory Cell Phone is damaged within the first 12 months of use due to accidental drops or water (excluding loss or theft), we will offer you a replacement for $175 only. This applies if you purchased a protective case with the original phone. To get the replacement, you will need to return the damaged phone to RAZ Mobility.
Want to learn more about the RAZ Memory Cell Phone? Click here.

























Becky (verified owner) –
This phone is working great for my 90+ parents. The phone is simple and easy to use. They really need that since their old smartphones became too complicated for them to use. The caregiver app is really easy to use. Also, the video tutorials are great – really helpful. I also called for support prior to buying them and the person was really knowledgeable and answered all my questions. Highly recommend.
Daniel Long (verified owner) –
It’s works great!! Exactly what we needed. Easy to setup and easy to use. Great battery life. I absolutely love being able to adjust the settings remotely.
Carol Greski (verified owner) –
It was very easy to set up with existing phone service kept same phone number. Working well, makes communication easier with Dad. So far, so good. Video call feature is great.
Matt (verified owner) –
Great Device and Software Backend for a real need
Kyra G (verified owner) –
This phone has been a blessing. My uncle had a stroke and had been having difficulty with managing his phone. When I was searching for options, the Raz phone came up and I ordered it. He is now able to contact me between my visits to his home and I can check up on him as well. The features in the caregiver app are helpful and give me peace of mind with regards to him-being able to monitor the battery level, limiting who can call him, and being able to track him-have all been helpful!
Patricia (verified owner) –
My mom was diagnosed with Parkinson and has dementia induced by Parkinson. She has challenges using her iPhone, actually any phone. With the trembling issues she opens many apps and gets confused and can’t navigate to the one and only thing she wants to do which is to call and receive calls. RAZ seemed to be the solution. I really like that her phone can be set to only call and receive calls. The big contacts buttons displaying photos of love one. All settings on done via the caregiver’s phone. The only issue I have is that the phone has a setting to adjust for people with low vision or hand tremors. The only thing this setting does is change the contacts from photos to names. I don’t see how that helps either. Please create a setting that accurately addresses low vision or trembling as two separate issues.
RAZ Mobility Team –
Hi Patricia,
Thank you for your feedback, we’re happy to hear that your mom has adapted well to the RAZ Memory Cell Phone!
With the Low Vision & Hand Tremor mode, you get super-large contact buttons twice the size of the regular contact icons, making it easier for seniors to tap the right button and avoid accidental taps.
Through the RAZ Care app, you can adjust the color of each contact tile, adapting the contrast to your mom’s needs.
If you need any help, please don’t hesitate to reach out to our Support team. We’ll be glad to assist you!
Kirk (verified owner) –
Haven’t had a chance to even use the phone yet as it’s been a total nightmare to set up. Green screen of death on boot up. Can’t get past it. Called customer service two different times but it was outside of normal operating hours. Finally got a hold of them today and was directed to go to T-Mobile to get a SIM card. Went there and had to wait an hour in line. Hopefully on day 4 of this, my mom will have her phone ready to go.
RAZ Mobility Team –
Hello Kirk,
We see that this issue has already been resolved and that your mom is using her RAZ Memory Cell Phone!
We’re sorry to hear that you had to spend so much time at T-Mobile. The Memory Phone requires a SIM card with an active wireless data plan in order to be remotely managed by the caregiver through the RAZ Care app, and it even comes with an Affinity Cellular SIM card in it, which you can choose to activate to receive three months of free service.
If you need any more help, please don’t hesitate to reach out to us. We’re here to assist you!
DM (verified owner) –
Easy set up and even easier for my father to use. Battery life is not good and has to be charged daily even with only using it a few times with short phone calls. Better battery or cheaper price would be helpful.
RAZ Mobility Team –
Hello, thank you for your feedback!
Due to its unique design and the need for constant availability, the battery life of this phone can be somewhat shorter compared to a regular cell phone.
We recommend daily charging as a routine practice, similar to what you would do with any other phone.
We’ve also developed a series of features to help make sure your senior stays connected:
1) The senior can receive a reminder to charge when the battery power is low.
2) The senior can get visual and audible confirmation that the phone is charging.
3) The caregiver can receive a text message alert when the battery power on the phone is low.
4) The caregiver can check the current battery power and charging status at any time.
If you need any help, please don’t hesitate to reach out to our Support team. We’ll be glad to assist you!
Amy Hinckley (verified owner) –
I was surprisingly amazed with the quality and simplicity of this phone! I bought this for a good friend who has memory issues and gets so many spam calls, this has been a game changer!! I can monitor the calls, it’s simple enough for her to use, it was an easy transition. She was able to get on my AT&T cellular plan and keep her landline phone number that she has had for over 40 years. Great Phone!
Annette –
While the telephone itself is designed for easy use of seniors, the applications do not include pairing for hearing devices, such as hearing aids. Considering how many seniors require hearing aids I find this a big fail on the development side of the razz. Sad that wasn’t considered.
RAZ Mobility Team –
Hi Annette,
We appreciate your feedback, we are constantly looking to improve the RAZ Memory Cell Phone, launching updates and new features 100% free for our customers.
Different hearing aids have different protocols, and many are only compatible with Apple devices, so this capability is still not available in the RAZ Memory Cell Phone.