Description
The award-winning RAZ Memory Cell Phone is an easy-to-use, groundbreaking cell phone for people with memory loss, dementia, Alzheimer’s, stroke, low vision, Parkinson’s or seniors who prefer an intuitive experience. The phone consists of one primary screen and one screen only. It allows seniors to stay connected with friends and family through regular phone calls, video calls and text messages, while allowing the caregiver to manage the phone from afar.
The single screen includes three elements:
- Photos and names of up to fifty contacts with six large icons per page;
- An optional 911 button or the alternative RAZ Emergency Service subscription;
- Optional information such as date & time, day of the week, battery power and signal strength.
The RAZ Memory Cell Phone does not exit the home screen. This prevents users from getting confused in the normal smartphone environment. Even the power button can be disabled.
The display, which is a large 6.5 inches, does not time out. It can remain always-on or go dark after 2 minutes and wake up with movement. At your option, incoming calls can be restricted to those coming from Contacts, eliminating undesirable predatory calls.
With a relentless focus on being extremely intuitive and easy to use, the RAZ Memory Cell Phone requires only a simple tap to place and answer calls. The caregiver also has the option to adapt the call activation method to the option that best suits their senior’s needs and ability.
Remote Manage provides caregivers the unprecedented ability to remotely control ALL aspects of their senior’s cell phone through a simple app. Create and edit contacts, manage settings, access the phone information and much more from your own smartphone (iPhone or Android).
Key features:
Phone calls: Place and answer calls with a simple tap allowing the senior to stay connected with friends and family. The caregiver can manage the contacts with the RAZ Care app.
Block unwanted incoming calls: Avoid scams and robocalls with this essential feature that allows incoming calls only from contacts, enhancing your senior’s safety.
Video calls: Stay connected with your senior effortlessly. Only approved contacts can initiate video calls, not the senior.
Text messaging: A simplified, customizable experience that allows seniors to send and receive text messages according to their needs and abilities, featuring super-large letters, big buttons, speech-to-text, and quick answer options. Caregivers can also control who the senior can text and who can text them. Currently, this feature does not support group messaging or the ability to share photos.
Press & hold buttons: The caregiver can choose between different press & hold methods to prevent unwanted calls. And we have added an extra layer of safety with the call confirmation screen.
Settings are disabled for the user: ALL the settings including the volume rocker are remotely managed by the caregiver through the RAZ Care app. Caregivers can even disable the power button to avoid the phone to be accidentally turned off. This means peace of mind for the caregiver and safety for the senior.
Reminders: From your own smartphone, you can send your senior reminders about medicines, appointments or important events and see if they were acknowledged. Reminder colors and font size can be customized through the RAZ Care app.
Quiet hours: Prevent your senior with dementia from calling specified contacts during certain hours of the day or in the middle of the night.
Loneliness alerts: Reduce loneliness! Receive an alert when the user does not participate in the desired number of calls.
Manage battery charging: The RAZ Memory Cell Phone provides four key charging features. Seniors can get reminders to charge the phone and will receive visual & audible confirmation when the phone is connected to the charger. Caregivers can track the remaining battery power and charging status in the RAZ Care app and receive text alerts when the battery is low.
Location tracking & Status check: With the RAZ Care app, caregivers can get peace of mind by checking the real-time status of their senior’s phone, as well as its location.
Calling emergency services: Control how users can call emergency services. Three options are available, including an option for a 911 emergency button that is always within reach for your senior’s safety.
RAZ Emergency Service: With the RAZ Emergency Service, every emergency call is routed to a private dispatch agent who assesses the situation and contacts 911 if necessary.
Calls can go automatically to Speaker mode: With this option, seniors can hear calls clearly. The RAZ Memory Cell Phone’s speaker’s loudness can reach up to 125.6dB!
Calls can be answered automatically: With the Auto-answer option, incoming calls from contacts will be answered automatically and the call will be on speaker.
Low Vision and Hand Tremor mode: An even simpler interface with super-larger icons, fewer contacts per page and bigger buttons. You can select the color scheme and customize the contact icons for better contrast. You can also add a status tile, showing a large time and battery level. The ideal mode for those with low vision, Parkinson’s, hand tremor and others.
Wireless charging: The wireless charging set (sold separately) allows the user to easily charge the phone by placing it on the wireless charging stand or pad without the hassle of plugging in the charging cable.
Free updates: We are always looking to improve our products to make seniors’ and caregivers’ lives easier. When we launch new updates to the RAZ Memory Cell Phone, our customers get 100% free access to them.
Enhance your senior’s safety with our solutions
RAZ Emergency Service: With this subscription-based service, emergency calls are connected to a highly trained agent to help the senior through their problem. The agent will have access to the senior’s location and other helpful information provided by the caregiver. Text messages will be sent to emergency contacts, providing the opportunity to interact directly with the agent to assess the nature of the emergency and provide input. The RAZ Emergency Service helps avoid up to 95% of unnecessary emergency calls.
RAZ Alert: Respond more quickly to your senior’s emergencies. When your senior calls 911, receive a text message alerting you to the call. Up to 3 people can receive the 911 text message alert. There’s no additional cost for this feature.
Auto Answer: If your senior is not answering the phone and you believe that they might be experiencing an emergency, you can activate the Auto Answer feature in the RAZ Care app. When you call, the RAZ Memory Cell Phone will answer automatically after 4 or 5 rings and go to speakerphone. This is a great safety feature if your senior has fallen, for example, and can’t get to the phone! There’s no additional cost for this feature.
And there’s more!
A variety of useful RAZ Memory Cell Phone accessories, such as wireless charging sets and protective cases, are available here.
Receive 3 months of FREE wireless service from Affinity Cellular with your purchase! Affinity Cellular operates on Verizon, America’s most reliable network. Only $20 per month thereafter.
Free protection plan
In case your RAZ Memory Cell Phone is damaged within the first 12 months of use due to accidental drops or water (excluding loss or theft), we will offer you a replacement for $175 only. This applies if you purchased a protective case with the original phone. To get the replacement, you will need to return the damaged phone to RAZ Mobility.
Want to learn more about the RAZ Memory Cell Phone? Click here.


























Dan Fliehr (verified owner) –
Great phone!
This is the second phone in our family and it makes life so much easier. Easy to read, no lock screen. Highly recommend.
Jana (verified owner) –
Very happy with this phone! We’ve tried a number of flip phones and none of them were user friendly for our mom. This one is perfect! We selected the case that prevents accidental turning off and that helps. There’s nothing for her to fiddle with, she just presses the image of the person and makes a call. The red and green Answer and Hang Up buttons are so easy. She managed it on her own the first day she had it both making and receiving calls. And I LOVE that she can’t receive spam calls. Thank you for thinking so carefully about what would work well for someone with a bit of memory issue. Highly recommend this phone.
Annmarie (verified owner) –
My mom had trouble with using a smart phone and flip phones. She can make calls with her RAZ phone no problem. I got a message that her phone had a low battery so I could remind her to charge it. I can see where she is with the GPS feature. It gives me peace of mind to be able to locate her.
Ken Karegeannes (verified owner) –
Great company to work with. Prompt shipping. I bought a second RAZ Mobility phone, and they contacted me to make sure I wasn’t replacing one. They then told me how to configure my account to manage the 2 phones. We ended up returning the latter one because the user decided to forgo a cell phone. The refund process was quick and easy.
Katy Bradford (verified owner) –
My mom has Alzheimer’s and has been struggling to use any of her devices – phone, computer, radio. She can make and receive calls and even texts occasionally with her Raz phone. It’s a huge improvement.
James Smith (verified owner) –
Great phone for a senior where most modern phones are just too complicated.
John S Trayor (verified owner) –
The case is very well made. The orange case was enough to convince my dementia patient that it was a new iPhone 17. I like the call limitations, like the # of times he can call a contact and the contacts quiet time. Love no outside phone calls from unknown persons who are not one of his contacts (he only has 4).
Sue (verified owner) –
The RAZ mobility phone is everything they said it would be. However, the make or break feature that made it for me was the fact that we were able to have the WiFi calling enabled because the phone is primarily used in an area with very poor cell coverage. THANK YOU RAZ support for making that happen.
Sharon (verified owner) –
I needed a phone for my wife with dementia. She has been calling 911 when in her confused state. The support help is excellent able to set up phone immediately. She is using the phone with no issues. The emergency service is very good. I wish I had more than 20 calls a month. I researched for a phone of this type. I’m glad I found it
Bill W (verified owner) –
My wife is very pleased with the RAZ Memory phone I purchased for her.