Description
The award-winning RAZ Memory Cell Phone is an easy-to-use, groundbreaking cell phone for people with memory loss, dementia, Alzheimer’s, stroke, low vision, Parkinson’s or seniors who prefer an intuitive experience. The phone consists of one primary screen and one screen only. It allows seniors to stay connected with friends and family through regular phone calls, video calls and text messages, while allowing the caregiver to manage the phone from afar.
The single screen includes three elements:
- Photos and names of up to fifty contacts with six large icons per page;
- An optional 911 button or the alternative RAZ Emergency Service subscription;
- Optional information such as date & time, day of the week, battery power and signal strength.
The RAZ Memory Cell Phone does not exit the home screen. This prevents users from getting confused in the normal smartphone environment. Even the power button can be disabled.
The display, which is a large 6.5 inches, does not time out. It can remain always-on or go dark after 2 minutes and wake up with movement. At your option, incoming calls can be restricted to those coming from Contacts, eliminating undesirable predatory calls.
With a relentless focus on being extremely intuitive and easy to use, the RAZ Memory Cell Phone requires only a simple tap to place and answer calls. The caregiver also has the option to adapt the call activation method to the option that best suits their senior’s needs and ability.
Remote Manage provides caregivers the unprecedented ability to remotely control ALL aspects of their senior’s cell phone through a simple app. Create and edit contacts, manage settings, access the phone information and much more from your own smartphone (iPhone or Android).
Key features:
Phone calls: Place and answer calls with a simple tap allowing the senior to stay connected with friends and family. The caregiver can manage the contacts with the RAZ Care app.
Block unwanted incoming calls: Avoid scams and robocalls with this essential feature that allows incoming calls only from contacts, enhancing your senior’s safety.
Video calls: Stay connected with your senior effortlessly. Only approved contacts can video call the Memory Phone user.
Text messaging: A simplified, customizable experience that allows seniors to send and receive text messages according to their needs and abilities, featuring super-large letters, big buttons, speech-to-text, and quick answer options. Caregivers can also control who the senior can text and who can text them. Currently, this feature does not support group messaging or the ability to share photos.
Press & hold buttons: The caregiver can choose between different press & hold methods to prevent unwanted calls. And we have added an extra layer of safety with the call confirmation screen.
Settings are disabled for the user: ALL the settings including the volume rocker are remotely managed by the caregiver through the RAZ Care app. Caregivers can even disable the power button to avoid the phone to be accidentally turned off. This means peace of mind for the caregiver and safety for the senior.
Reminders: From your own smartphone, you can send your senior reminders about medicines, appointments or important events and see if they were acknowledged. Reminder colors and font size can be customized through the RAZ Care app.
Quiet hours: Prevent your senior with dementia from calling specified contacts during certain hours of the day or in the middle of the night.
Loneliness alerts: Reduce loneliness! Receive an alert when the user does not participate in the desired number of calls.
Manage battery charging: The RAZ Memory Cell Phone provides four key charging features. Seniors can get reminders to charge the phone and will receive visual & audible confirmation when the phone is connected to the charger. Caregivers can track the remaining battery power and charging status in the RAZ Care app and receive text alerts when the battery is low.
Location tracking & Status check: With the RAZ Care app, caregivers can get peace of mind by checking the real-time status of their senior’s phone, as well as its location.
Calling emergency services: Control how users can call emergency services. Three options are available, including an option for a 911 emergency button that is always within reach for your senior’s safety.
RAZ Emergency Service: With the RAZ Emergency Service, every emergency call is routed to a private dispatch agent who assesses the situation and contacts 911 if necessary.
Calls can go automatically to Speaker mode: With this option, seniors can hear calls clearly. The RAZ Memory Cell Phone’s speaker’s loudness can reach up to 125.6dB!
Calls can be answered automatically: With the Auto-answer option, incoming calls from contacts will be answered automatically and the call will be on speaker.
Low Vision and Hand Tremor mode: An even simpler interface with super-larger icons, less contacts per page and bigger buttons. The ideal mode for those with low vision, Parkinson’s, hand tremor and others.
Wireless charging: The wireless charging set (sold separately) allows the user to easily charge the phone by placing it on the wireless charging stand or pad without the hassle of plugging in the charging cable.
Free updates: We are always looking to improve our products to make seniors’ and caregivers’ lives easier. When we launch new updates to the RAZ Memory Cell Phone, our customers get 100% free access to them.
Enhance your senior’s safety with our solutions
RAZ Emergency Service: With this subscription-based service, emergency calls are connected to a highly trained agent to help the senior through their problem. The agent will have access to the senior’s location and other helpful information provided by the caregiver. Text messages will be sent to emergency contacts, providing the opportunity to interact directly with the agent to assess the nature of the emergency and provide input. The RAZ Emergency Service helps avoid up to 95% of unnecessary emergency calls.
RAZ Alert: Respond more quickly to your senior’s emergencies. When your senior calls 911, receive a text message alerting you to the call. Up to 3 people can receive the 911 text message alert. There’s no additional cost for this feature.
Auto Answer: If your senior is not answering the phone and you believe that they might be experiencing an emergency, you can activate the Auto Answer feature in the RAZ Care app. When you call, the RAZ Memory Cell Phone will answer automatically after 4 or 5 rings and go to speakerphone. This is a great safety feature if your senior has fallen, for example, and can’t get to the phone! There’s no additional cost for this feature.
And there’s more!
A variety of useful RAZ Memory Cell Phone accessories, such as wireless charging sets and protective cases, are available here.
Receive 3 months of FREE wireless service from Affinity Cellular with your purchase! Affinity Cellular operates on Verizon, America’s most reliable network. Only $20 per month thereafter.
Free protection plan
In case your RAZ Memory Cell Phone is damaged within the first 12 months of use due to accidental drops or water (excluding loss or theft), we will offer you a replacement for $175 only. This applies if you purchased a protective case with the original phone. To get the replacement, you will need to return the damaged phone to RAZ Mobility.
Want to learn more about the RAZ Memory Cell Phone? Click here.
Bruce L (verified owner) –
I bought this phone along with a case and wireless charger for my brother, who owned an android phone for many years, and who was constantly making the phone inoperable by changing volume, putting into airplane mode, and other settings. Someone (usually me) had to take an hour or two several times a week to drive over to fix the phone so he could use it or so he could hear us or we could hear him. As for the web features of his old phone, he could never get it, despite my creating icons and trying to simplify it for him. This new memory phone takes away all the complexity and his ability to change settings or even turn it off. To make calls he presses a large picture. To answer a call he hits a large green box. It was easy for him to use and learn. I can see a history of his calls. I set the hours when he can only call me, and if he tries to make other calls, a message in my voice reminds him he can call me if there is an emergency. Obviously the people at Raz listened well to users and caregivers, and they nailed a great solution at a really reasonable price.
Tim (verified owner) –
I was so glad to find this memory cell phone. It is wonderful and makes things so much easier for the elderly who have trouble using a regular cell phone. It is also great that the caregiver and two others can look at the phones functions and change the setting in the app and see how the person is using the phone. I have recommended the product to others who were unaware that such a phone existed. Great product.
Mary –
I tried a cheaper phone called “easyphone”. I basically wasted my money on it. So I did more research and came across the RAZ Mobility phone. It costed more, but it sure did not disappoint! What good is a cheaper phone if you can’t use it! The RAZ works perfectly for our needs! My sister has lost her memory, including how to use a phone. With the RAZ, she doesn’t need to know how to use a phone! We just set it to automatically answer calls and put the call on speaker. It works great! And for making calls, she just pushes the picture and it dials and goes to speaker phone. I am very happy with our purchase!
Pamela Necessary (verified owner) –
We purchased this phone for our mother recently and so far it seems to be fine. It is great that there can be 3 caregivers to help manage the phone use. Being able to set quiet hours individually, is also a nice feature. The call history feature is great to monitor use and make sure the phone is being used. We hope it continues to be helpful.
Denise (verified owner) –
So far so good. This phone has been an answer to our prayers for my mom with dementia. It is very easy to use. She’s no longer gets spam calls. I like that I can track her and can see when battery is low. The features are just what we needed.
Lisa Thompson –
This phone has been very helpful for my Dad and his dementia. It gives us peace of mind that he can call easily. I really like that I can manage and monitor it from home with the app.
The only issue he has had is when he tries to answer phone calls. Since he pushes the picture to make phone calls, he tries to push the picture to answer calls as well, as opposed to using the green ‘answer’ button. So, frequently he isn’t able to answer the phone on time, and ends up calling us back. I wish there was an option to answer the phone by pushing the picture.
Overall, it has been very helpful.
RAZ Mobility Team –
Hi Lisa,
Thank you so much for your feedback! We’re glad to hear that your dad has adapted well to the RAZ Memory Cell Phone.
We recommend trying the Auto-answer feature. When enabled, phone calls and video calls are automatically answered after a few rings and go directly to speaker. This way, your dad doesn’t need to press “Answer.” To activate this feature, open the RAZ Care app and go to Settings > General > Auto-answer.
If you have any questions, don’t hesitate to contact our Support team at 800-729-0083. We’re always happy to help!
ER (verified owner) –
This product fulfills what it is designed for and is great to have for those it is designed for
Molly Joseph (verified owner) –
This phone was purchased for my Mom who is 100 yrs old and resides in an assisted living facility. The photos of her contacts are large and the volume for the speaker is good. I appreciate being able to record a daily message for medication reminding. So far, she is adjusting to using it well and we both feel like it is an excellent phone for her at this time.
Margaret Schramm (verified owner) –
The RAZ phone has given me peace of mind when I leave my husband for an hour
or so, because now I can phone him and reach him nearly every time I try. He also
knows how to reach me easily.
Ranae Bryan (verified owner) –
The RAZ Memory phone is a good option for people with dementia. My mother has dementia, and is unable to complete simple tasks. She struggles to use basic things like a phone. It’s very nice that I can control who she can call, and who can call her. I can also see a log of all of her incoming, outgoing and missed calls. There are a few different options of ways the user can make a call. My mother couldn’t figure out how to make a call with the press and hold option, and she also couldn’t make a call with the double tap. I have had to set it to make a call with a single tap. Unfortunately, because of this, she frequently makes accidental calls. There are a couple of other options/improvements that I would like to see. One is for a setting for the tap and hold option that would make it so she didn’t have to hold it as long, but a little longer than a a tap in order to make a phone call. The other more important improvement would be that the user could swipe to answer a call. Since a lot of cell phones are set up to swipe to answer, it seems like that would be a better option of a way to answer a call. She tries to swipe to answer a call, but is unsuccessful. Also, it would be nice it the GPS was more accurate. It usually shows that her phone has been about a mile from her house, when I know it hasn’t left her house. The only other issue is that the battery doesn’t last very long since the screen is always on, but I would rather have the screen always on. She was not able to figure out how to turn on the screen of her old cell phone, so having the screen stay on all of the time is beneficial.
RAZ Mobility Team –
Hello Ranae,
Thank you so much for your feedback! We’re glad to hear that you and your mother have adapted well to the RAZ Memory Cell Phone.
One feature that can further help prevent accidental calls is the Call confirmation screen. When enabled, it prompts the user with a pop-up asking them to confirm the call by tapping “Yes.” To activate this feature, go to Settings > Show Call confirmation screen in the RAZ Care app.
If you have any questions, don’t hesitate to contact our Support team at 800-729-0083. We’re always happy to help!