Description
The award-winning RAZ Memory Cell Phone is an easy-to-use, groundbreaking cell phone for people with memory loss, dementia, Alzheimer’s, stroke, low vision, Parkinson’s or seniors who prefer an intuitive experience. The phone consists of one primary screen and one screen only. It allows seniors to stay connected with friends and family through regular phone calls, video calls and text messages, while allowing the caregiver to manage the phone from afar.
The single screen includes three elements:
- Photos and names of up to fifty contacts with six large icons per page;
- An optional 911 button or the alternative RAZ Emergency Service subscription;
- Optional information such as date & time, day of the week, battery power and signal strength.
The RAZ Memory Cell Phone does not exit the home screen. This prevents users from getting confused in the normal smartphone environment. Even the power button can be disabled.
The display, which is a large 6.5 inches, does not time out. It can remain always-on or go dark after 2 minutes and wake up with movement. At your option, incoming calls can be restricted to those coming from Contacts, eliminating undesirable predatory calls.
With a relentless focus on being extremely intuitive and easy to use, the RAZ Memory Cell Phone requires only a simple tap to place and answer calls. The caregiver also has the option to adapt the call activation method to the option that best suits their senior’s needs and ability.
Remote Manage provides caregivers the unprecedented ability to remotely control ALL aspects of their senior’s cell phone through a simple app. Create and edit contacts, manage settings, access the phone information and much more from your own smartphone (iPhone or Android).
Key features:
Phone calls: Place and answer calls with a simple tap allowing the senior to stay connected with friends and family. The caregiver can manage the contacts with the RAZ Care app.
Block unwanted incoming calls: Avoid scams and robocalls with this essential feature that allows incoming calls only from contacts, enhancing your senior’s safety.
Video calls: Stay connected with your senior effortlessly. Only approved contacts can initiate video calls, not the senior.
Text messaging: A simplified, customizable experience that allows seniors to send and receive text messages according to their needs and abilities, featuring super-large letters, big buttons, speech-to-text, and quick answer options. Caregivers can also control who the senior can text and who can text them. Currently, this feature does not support group messaging or the ability to share photos.
Press & hold buttons: The caregiver can choose between different press & hold methods to prevent unwanted calls. And we have added an extra layer of safety with the call confirmation screen.
Settings are disabled for the user: ALL the settings including the volume rocker are remotely managed by the caregiver through the RAZ Care app. Caregivers can even disable the power button to avoid the phone to be accidentally turned off. This means peace of mind for the caregiver and safety for the senior.
Reminders: From your own smartphone, you can send your senior reminders about medicines, appointments or important events and see if they were acknowledged. Reminder colors and font size can be customized through the RAZ Care app.
Quiet hours: Prevent your senior with dementia from calling specified contacts during certain hours of the day or in the middle of the night.
Loneliness alerts: Reduce loneliness! Receive an alert when the user does not participate in the desired number of calls.
Manage battery charging: The RAZ Memory Cell Phone provides four key charging features. Seniors can get reminders to charge the phone and will receive visual & audible confirmation when the phone is connected to the charger. Caregivers can track the remaining battery power and charging status in the RAZ Care app and receive text alerts when the battery is low.
Location tracking & Status check: With the RAZ Care app, caregivers can get peace of mind by checking the real-time status of their senior’s phone, as well as its location.
Calling emergency services: Control how users can call emergency services. Three options are available, including an option for a 911 emergency button that is always within reach for your senior’s safety.
RAZ Emergency Service: With the RAZ Emergency Service, every emergency call is routed to a private dispatch agent who assesses the situation and contacts 911 if necessary.
Calls can go automatically to Speaker mode: With this option, seniors can hear calls clearly. The RAZ Memory Cell Phone’s speaker’s loudness can reach up to 125.6dB!
Calls can be answered automatically: With the Auto-answer option, incoming calls from contacts will be answered automatically and the call will be on speaker.
Low Vision and Hand Tremor mode: An even simpler interface with super-larger icons, fewer contacts per page and bigger buttons. You can select the color scheme and customize the contact icons for better contrast. You can also add a status tile, showing a large time and battery level. The ideal mode for those with low vision, Parkinson’s, hand tremor and others.
Wireless charging: The wireless charging set (sold separately) allows the user to easily charge the phone by placing it on the wireless charging stand or pad without the hassle of plugging in the charging cable.
Free updates: We are always looking to improve our products to make seniors’ and caregivers’ lives easier. When we launch new updates to the RAZ Memory Cell Phone, our customers get 100% free access to them.
Enhance your senior’s safety with our solutions
RAZ Emergency Service: With this subscription-based service, emergency calls are connected to a highly trained agent to help the senior through their problem. The agent will have access to the senior’s location and other helpful information provided by the caregiver. Text messages will be sent to emergency contacts, providing the opportunity to interact directly with the agent to assess the nature of the emergency and provide input. The RAZ Emergency Service helps avoid up to 95% of unnecessary emergency calls.
RAZ Alert: Respond more quickly to your senior’s emergencies. When your senior calls 911, receive a text message alerting you to the call. Up to 3 people can receive the 911 text message alert. There’s no additional cost for this feature.
Auto Answer: If your senior is not answering the phone and you believe that they might be experiencing an emergency, you can activate the Auto Answer feature in the RAZ Care app. When you call, the RAZ Memory Cell Phone will answer automatically after 4 or 5 rings and go to speakerphone. This is a great safety feature if your senior has fallen, for example, and can’t get to the phone! There’s no additional cost for this feature.
And there’s more!
A variety of useful RAZ Memory Cell Phone accessories, such as wireless charging sets and protective cases, are available here.
Receive 3 months of FREE wireless service from Affinity Cellular with your purchase! Affinity Cellular operates on Verizon, America’s most reliable network. Only $20 per month thereafter.
Free protection plan
In case your RAZ Memory Cell Phone is damaged within the first 12 months of use due to accidental drops or water (excluding loss or theft), we will offer you a replacement for $175 only. This applies if you purchased a protective case with the original phone. To get the replacement, you will need to return the damaged phone to RAZ Mobility.
Want to learn more about the RAZ Memory Cell Phone? Click here.
Nancy Doxsee (verified owner) –
easy to use. easy to program. My husband wanted a phone that only made a call, answer a call and hang up a call. perfect. easy to hook up to AT&T. AT&T store manager had never seen one. He will recommend to customers that need it.
KENNY STRATTON (verified owner) –
The RAZ Memory Cell Phone is a reasonably priced, high-performing device that delivers exactly what it promises. The battery life is excellent, and the companion app makes it incredibly easy to configure settings and monitor usage remotely. With clear video calling and extensive customization options for ease of use, it is the perfect solution for staying connected with loved ones.
Beverly Luedecke (verified owner) –
The phone is really helpful for my friend with Alzheimer’s. It’s so much easier for her to just select one of the people on her phone screen to call. She did have a little trouble learning to keep her finger tip on the person’s icon for longer than just a tap but is getting better at that. I really like that she can’t call any other numbers.
RAZ Mobility Team –
Hi Beverly,
Thank you for your feedback!
We recommend that you take a look at the other Call activation methods available, which can be tested in the RAZ Care app, so you can choose the best method for your friend. The options are: Single tap, Double tap, Tap & hold, Tap & hold long.
If you need any help, please feel free to reach out to us!
Lane Hinkle (verified owner) –
Haven’t had our Raz phone for very long, but it looks like it is going to be easier for my 89-year-old mother. she had become totally afraid of her old cell phone and would hardly ever use it unless someone called her. I do feel there are some things that could be improved for seniors. The keyboard for texting needs to be larger if possible. Tiny buttons that are hard to hit without hitting wrong buttons. I would have liked to use the low vision setting for her contacts, but the names were so large and only 4 letters of the name showed up. looks like a similar box with the complete name and maybe the phone number would be a setting that could be in between the two options. We are using the standard setting but haven’t got the pictures loaded in yet. Maybe that will help once we have the pictures. So far, we are satisfied with the raz phone. Now if we can just get her comfortable with it and using it more. Thanks for giving us options in our phone choices.
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RAZ Mobility Team –
Hi Lane,
Thank you for your feedback, we’re so glad to hear that your mother has adapted well to the RAZ Memory Cell Phone!
Every senior is different, and can adapt in different ways to the RAZ Memory Cell Phone’s features. For text messaging, we recommend that you test the Super simple keyboard option, which allows the senior to simply press a button to speak, and the phone turns her speech into text. Many seniors benefit from this option!
The Low Vision mode is designed to show contacts in super-large buttons and high-contrast colors, which ends up allowing less space for longer names.
If you need any help, please don’t hesitate to reach out to our Support team. We’ll be glad to assist you!
adam pass (verified owner) –
This is an excellent device. Unfortunately, I think I waited about 6 months too long to get it for my mom who has cognitive issues . As simple as it is to operate , she has found it challenging to learn , although I believe she is getting better with it. Her old iphone had become too difficult for her to operate. The Caregiver app is easy to use and the phone is simple to set up. One surprisingly good question that my mother came up with was”how do I silence this if I go to a movie ?” There really is no way for the user to do that without totally shutting down the device , which is more trouble than it’s probably worth. For the rare times that she attends a movie , I can lower the ringer from the caregiver app. Highly recommend this device.
Georgine (verified owner) –
Now that I have finally finished setting up my husbands RAZ phone he is really enjoying. The case was ok but I needed to one that had the side buttons open, and I bought the other one.
Terrie (verified owner) –
Great product but instructions were not clear to me regarding contact list versus allow list. I entered all her contacts under the allowed list initially and couldn’t figure out how she could make calls. Phone support person diagnosed the issue right away but I had to re-enter 41 contacts! It would be nice to have a speaker feature without using the auto answer function.
RAZ Mobility Team –
Hi Terrie,
We’re glad to hear that you like the RAZ Memory Cell Phone!
To make it clear: in the Contacts tab, you enter contacts you want to appear on your loved one’s phone. You can add their names and pictures and choose their position on the list. This way, all the senior needs to do is tap on a picture of a contact to place a call.
If you choose to limit incoming calls to Contacts only, the Allow list provides the ability to still receive calls from numbers that you wouldn’t like your senior to call, such as a doctor’s office.
Additionally, in the RAZ Care app you can enable the Loudspeaker mode, with which all calls go automatically to the phone’s speaker, without activating Auto-answer.
If you need any help, please don’t hesitate to reach out to our Support team. We’ll be glad to assist you!
Bridget Jordan (verified owner) –
This phone has been a tremendous help. My only complaint is the volume is not loud enough.
RAZ Mobility Team –
Hello Bridget, thank you for your kind words!
Unfortunately, although the RAZ Memory Cell Phone’s loudspeaker can reach up to 126.5 dB, one of the loudest in the market, we understand that it might not be loud enough for some hard of hearing seniors. We appreciate your feedback!
Eric (verified owner) –
This seems to be a great solution for people with memory issues. Our Mom can’t email or text. We had to have the cellular service provider turn off voicemail because that’s one of a very few things that can’t be done in the phone itself.
RAZ Mobility Team –
Hi Eric,
Thank you for your review! In the RAZ Care app, you can allow your mom to have access to Voicemail or not. However, in order to deactivate voicemail as such, it’s always necessary to reach out to your carrier.
If you need any help regarding the RAZ Memory Cell Phone, please feel free to reach out to our Support team. We’ll be glad to assist you!
Paula Pappas (verified owner) –
My mom finally has a phone that allows her to see her contacts right away instead of having to navigate through a confusing menu. She is 93, but still able to access a keypad and voicemail, so I have left those two options on the homepage. She is using both with no problems! So far, this has been exactly what we were looking for.