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RAZ Memory Cell Phone shown from the back and the front, where a simple interface displays six large contact photos and a red “Emergency” call button at the top. At the top-left corner, there's a magenta badge that reads "Now with Text messaging option!"
Image of the RAZ Memory Cell Phone displaying its main home screen. The interface features six large contact icons with names and photos: Cindy Miller, Michael, Peter Stevens, Anne Peters, Linda Smith, and Cathy Clark. A red “EMERGENCY” button is prominently placed at the top for quick access. The screen’s top bar shows key information: battery level at 74%, time (4:06 PM), date (Wednesday, Nov 27), and 4G signal strength. The layout is clean and intuitive, designed specifically to help seniors, including those with dementia, make calls easily with minimal confusion​
Image of the RAZ Memory Cell Phone showing its main contact screen with six large, easy-to-read contact buttons arranged in a 2x3 grid. Each contact is identified by both a name and a photo: Cindy Miller, Michael, Peter Stevens, Anne Peters, Linda Smith (with a placeholder icon), and Cathy Clark. The interface is minimal and designed for maximum accessibility, displaying only contacts with no apps or distractions. At the top, the status bar shows battery level (73%), time (3:22 PM), date (Tue, Oct 01), and signal strength (4G)
Image showing the home screen of the RAZ Memory Cell Phone with additional options enabled. The display features six large contact icons with photos and names: Cindy Miller, Michael, Peter Stevens, Anne Peters, Linda Smith, and Cathy Clark. At the bottom of the screen, two clearly labeled buttons appear: a green "KEYPAD" button for manual dialing and a purple "VOICEMAIL" button for accessing messages
Image of the RAZ Memory Cell Phone receiving an incoming call from Peter Stevens. The screen shows a large contact photo with the name clearly displayed below. Two large buttons are prominently featured: a green "ANSWER" button and a red "HANG UP" button, making it easy for seniors to respond to the call. The top of the screen shows essential status indicators such as battery level (73%), time (3:22 PM), day (TUE), and signal strength (4G).
Image of the RAZ Memory Cell Phone during an active call with a contact named Cindy Miller. The screen displays a large, centered photo of Cindy above her name on a green background, indicating the call is in progress. A prominent red "HANG UP" button appears at the bottom for ending the call. The top of the screen shows essential phone status indicators, including battery level (73%), time (3:22 PM), day (TUE), and 4G signal strength.
Image showing the RAZ Memory Cell Phone during a live video call. A smiling elderly woman with white hair is visible on the screen, waving at the camera. The interface is minimal, featuring only a single red “HANG UP” button at the bottom. The design is clean and clutter-free, making it especially user-friendly for seniors with dementia or cognitive decline.
RAZ Memory Cell Phone text messaging screen showing a chat with “Anne Peters,” large message text, “Quick message” and “Delete” buttons, a “Type your message” box with a “SPEAK” microphone for speech to text, and a big on-screen keyboard — illustrating a senior-friendly texting interface.
Image of the RAZ Memory Cell Phone displaying a reminder notification. The screen shows a large yellow pop-up message with bold red text that reads: "Today is your granddaughter Pamela's birthday!” Below the message is a red “Close” button for dismissing the reminder. In the background, the home screen with contact photos is slightly dimmed.
Image showing the RAZ Memory Cell Phone displaying a 911 call confirmation screen. A white pop-up box appears over the contact home screen, asking: “Call 911 – Are you sure you want to call 911?” Below the message are two large, clearly labeled buttons: a red "No" button and a green "Yes" button. The background shows the standard contact screen slightly dimmed with an “EMERGENCY” button visible at the top.
Image showing the RAZ Care app’s “Contacts” screen on a smartphone with the caption “RAZ Care app – Remote manage.” The interface lists six contacts: Cindy Miller, Michael, Peter Stevens, Anne Peters, Linda Smith, and Cathy Clark, each with a phone number, profile photo or icon, and an edit button. A toggle labeled “More contacts” is turned on at the top. The bottom navigation bar includes tabs for Video, Contacts, Settings, Support, and More. This screen demonstrates how caregivers can remotely manage contacts on a senior’s RAZ Memory Cell Phone​
Image showing the “More” screen of the RAZ Care app with the caption “RAZ Care app – Remote manage.” The interface displays information for a senior named Betty Williams, including her profile photo, phone battery status (50%), signal strength (4G), and a “Phone status: ON” indicator. A GPS location button is available below. Menu options include Call History, Caregiver, Memory Cell Phone User, Quiet Hours, Reminders, and Loneliness Alert. The app enables caregivers to remotely monitor and manage all aspects of the RAZ Memory Cell Phone to support senior safety and connection​
Screenshot of the RAZ Care app’s “Settings” screen on a smartphone. The screen is organized into three sections: Safety, Battery, and General. Under “Safety,” options include receiving a text message when the user calls 911, limiting incoming calls (toggle enabled), and managing emergency calling. Under “Battery,” there are toggles and settings for announcing when the battery is charging (enabled), reminding the user to charge, and sending text alerts when battery drops below 20%. The “General” section includes a link to ringtone settings. A navigation bar at the bottom provides quick access to Video, Contacts, Settings, Support, and More. The caption reads “RAZ Care app – Remote manage.”
The RAZ Care app's "Add new reminder" screen on a smartphone. The reminder message reads, “Today is your granddaughter Pamela’s birthday!” The interface allows the caregiver to choose a date (10/01/2025) and time (03:00 PM), and set the frequency (One-time, Every day, or Weekly—with One-time selected). The bottom section notes that the user can be reminded through different reminder types. A navigation bar at the bottom provides access to Video, Contacts, Settings, Support, and More. The caption reads “RAZ Care app – Remote manage.”
Graphic highlighting awards received by the RAZ Memory Cell Phone. At the top left is the logo for "AgeTech Collaborative from AARP" and on the top right is the "GLOMO – Global Mobile Awards" logo. Below the logos, the text reads: RAZ Memory Cell Phone Winner of 2022 AARP Innovation Labs Connect & Thrive Pitch Competition. & 2025 GLOMO Award in the "Tech4Good – Best Use of Mobile for Accessibility & Inclusion" category.

RAZ Memory Cell Phone for Seniors (Verizon, AT&T, T-Mobile network compatible)

(275 customer reviews)

$349.00

Ships next business day with FedEx 2-day shipping!

The best cell phone for seniors, including for dementia, cognitive decline, low vision or seniors who prefer a simple experience.  
Manage settings, contacts and more remotely with the RAZ Care app from your personal smartphone.  

The RAZ Memory Cell Phone focuses on ease of use, with no menus or apps. To make a call, the senior can simply tap & hold the contact’s picture. Answering a call is just as easy. 

Discover everything about the RAZ Memory Cell Phone here. 

Caregivers choose which features to make available, based on their senior’s needs and abilities. Optional features: 

  • Video calling
  • Text messaging
  • Spam-call protection
  • Wireless charging 
  • Special mode for Low Vision and Hand Tremor 
  • Loneliness alerts 
  • Reminders & more! 

Keep your existing cell phone number and provider or choose a new one: 
🇺🇸 US: Verizon, AT&T, Consumer Cellular, T-Mobile, Cricket Wireless, Mint Mobile, Affinity Cellular, Straight Talk, Red Pocket Mobile, TracFone and more.  
🇨🇦 Canada: SaskTel, Bell Canada, Telus, Roger’s, EastLink, Fizz, Fido, Lucky Mobile and more.  

Receive 3 months of FREE wireless service from Affinity Cellular with your purchase! Affinity Cellular operates on Verizon, America’s most reliable network. Only $20 per month thereafter. 

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Description

The award-winning RAZ Memory Cell Phone is an easy-to-use, groundbreaking cell phone for people with memory loss, dementia, Alzheimer’s, stroke, low vision, Parkinson’s or seniors who prefer an intuitive experience. The phone consists of one primary screen and one screen only. It allows seniors to stay connected with friends and family through regular phone calls, video calls and text messages, while allowing the caregiver to manage the phone from afar.   

The single screen includes three elements: 

  1. Photos and names of up to fifty contacts with six large icons per page; 
  2. An optional 911 button or the alternative RAZ Emergency Service subscription; 
  3. Optional information such as date & time, day of the week, battery power and signal strength. 

The RAZ Memory Cell Phone does not exit the home screen.  This prevents users from getting confused in the normal smartphone environment. Even the power button can be disabled.

The display, which is a large 6.5 inches, does not time out.  It can remain always-on or go dark after 2 minutes and wake up with movement.  At your option, incoming calls can be restricted to those coming from Contacts, eliminating undesirable predatory calls. 

With a relentless focus on being extremely intuitive and easy to use, the RAZ Memory Cell Phone requires only a simple tap to place and answer calls. The caregiver also has the option to adapt the call activation method to the option that best suits their senior’s needs and ability. 

Remote Manage provides caregivers the unprecedented ability to remotely control ALL aspects of their senior’s cell phone through a simple app. Create and edit contacts, manage settings, access the phone information and much more from your own smartphone (iPhone or Android).   

Key features: 

Phone calls: Place and answer calls with a simple tap allowing the senior to stay connected with friends and family. The caregiver can manage the contacts with the RAZ Care app.  

Block unwanted incoming calls: Avoid scams and robocalls with this essential feature that allows incoming calls only from contacts, enhancing your senior’s safety.  

Video calls: Stay connected with your senior effortlessly. Only approved contacts can video call the Memory Phone user.  

Text messaging: A simplified, customizable experience that allows seniors to send and receive text messages according to their needs and abilities, featuring super-large letters, big buttons, speech-to-text, and quick answer options. Caregivers can also control who the senior can text and who can text them. Currently, this feature does not support group messaging or the ability to share photos. 

Press & hold buttons: The caregiver can choose between different press & hold methods to prevent unwanted calls. And we have added an extra layer of safety with the call confirmation screen.  

Settings are disabled for the user: ALL the settings including the volume rocker are remotely managed by the caregiver through the RAZ Care app. Caregivers can even disable the power button to avoid the phone to be accidentally turned off. This means peace of mind for the caregiver and safety for the senior.  

Reminders: From your own smartphone, you can send your senior reminders about medicines, appointments or important events and see if they were acknowledged. Reminder colors and font size can be customized through the RAZ Care app.  

Quiet hours: Prevent your senior with dementia from calling specified contacts during certain hours of the day or in the middle of the night. 

Loneliness alerts: Reduce loneliness! Receive an alert when the user does not participate in the desired number of calls.

Manage battery charging: The RAZ Memory Cell Phone provides four key charging features. Seniors can get reminders to charge the phone and will receive visual & audible confirmation when the phone is connected to the charger. Caregivers can track the remaining battery power and charging status in the RAZ Care app and receive text alerts when the battery is low.   

Location tracking & Status check: With the RAZ Care app, caregivers can get peace of mind by checking the real-time status of their senior’s phone, as well as its location. 

Calling emergency services: Control how users can call emergency services.  Three options are available, including an option for a 911 emergency button that is always within reach for your senior’s safety.

RAZ Emergency Service: With the RAZ Emergency Service, every emergency call is routed to a private dispatch agent who assesses the situation and contacts 911 if necessary.

Calls can go automatically to Speaker mode: With this option, seniors can hear calls clearly. The RAZ Memory Cell Phone’s speaker’s loudness can reach up to 125.6dB!  

Calls can be answered automatically: With the Auto-answer option, incoming calls from contacts will be answered automatically and the call will be on speaker.   

Low Vision and Hand Tremor mode: An even simpler interface with super-larger icons, less contacts per page and bigger buttons. The ideal mode for those with low vision, Parkinson’s, hand tremor and others.  

Wireless charging: The wireless charging set (sold separately) allows the user to easily charge the phone by placing it on the wireless charging stand or pad without the hassle of plugging in the charging cable.  

Free updates: We are always looking to improve our products to make seniors’ and caregivers’ lives easier. When we launch new updates to the RAZ Memory Cell Phone, our customers get 100% free access to them.  

 

Enhance your senior’s safety with our solutions 

RAZ Emergency Service: With this subscription-based service, emergency calls are connected to a highly trained agent to help the senior through their problem.  The agent will have access to the senior’s location and other helpful information provided by the caregiver.  Text messages will be sent to emergency contacts, providing the opportunity to interact directly with the agent to assess the nature of the emergency and provide input. The RAZ Emergency Service helps avoid up to 95% of unnecessary emergency calls.  

RAZ Alert: Respond more quickly to your senior’s emergencies. When your senior calls 911, receive a text message alerting you to the call. Up to 3 people can receive the 911 text message alert. There’s no additional cost for this feature. 

Auto Answer: If your senior is not answering the phone and you believe that they might be experiencing an emergency, you can activate the Auto Answer feature in the RAZ Care app. When you call, the RAZ Memory Cell Phone will answer automatically after 4 or 5 rings and go to speakerphone. This is a great safety feature if your senior has fallen, for example, and can’t get to the phone! There’s no additional cost for this feature. 

 

And there’s more! 

A variety of useful RAZ Memory Cell Phone accessories, such as wireless charging sets and protective cases, are available here.  

Receive 3 months of FREE wireless service from Affinity Cellular with your purchase! Affinity Cellular operates on Verizon, America’s most reliable network. Only $20 per month thereafter. 

 

Free protection plan 

In case your RAZ Memory Cell Phone is damaged within the first 12 months of use due to accidental drops or water (excluding loss or theft), we will offer you a replacement for $175 only. This applies if you purchased a protective case with the original phone. To get the replacement, you will need to return the damaged phone to RAZ Mobility. 

Want to learn more about the RAZ Memory Cell Phone? Click here. 

Features

There is so much the RAZ Memory Cell Phone can do for you and your senior! We have compiled a comprehensive list of all the features available.

Remember, all the features are optional and can be remotely managed through the RAZ Care app.

  • Remote manage up to fifty contacts, settings and all other aspects of the phone.
  • One-touch dialing allows seniors to call contacts by simply tapping their picture.
  • Settings disabled for the user – only the caregiver can manage the phone options.
  • Block unwanted incoming calls – avoid scams and robocalls.
  • Contact allow list – a list of numbers that can call the user, but not otherwise.
  • Text messaging – customizable experience with super-large letters and special keyboard. Limit incoming text messages.
  • Video calling – approved contacts can video call the senior.
  • Press & hold buttons – prevent unwanted calls with this intuitive method.
  • Different call activation methods – adapt the touchscreen to your senior’s ability.
  • Automatic speaker mode helps your senior to clearly hear their calls.
  • Call confirmation screen – avoid accidental calls with this additional safety layer.
  • Low Vision & Hand Tremor mode is ideal for vision loss and motor difficulties.
  • Wireless charging – simply place the phone on the stand or pad. Sold separately.
  • Volume rocker is disabled by default. The volume is always on maximum.
  • Large display – 6.5″ screen with six large contact icons and emergency button.
  • Auto-lock – the screen goes dark after 2 minutes and wakes up with movement.
  • Always-on – at your option, the screen can be always active.
  • Keypad – seniors can have access to the regular keypad to dial numbers manually.
  • Customizable reminders for important events, like appointments, with text and audio.
  • Charging reminders – send a routine reminder to your senior when battery is low.
  • Visual & audible confirmation when the phone is charging.
  • Keep track of battery power and charging status of the phone through the app.
  • Low battery text alert – receive messages when battery is below a certain amount.
  • Quiet hours – avoid calls for certain contacts in the middle of the night.
  • Control repetitive calls – reduce excessive calling by setting a limit for the number of calls to a contact within a specified period. The senior can still call emergency services.
  • Loneliness alerts – reduce loneliness! Receive an alert when the user does not participate in the desired number of calls.
  • Location tracking – real-time GPS tracking of the phone’s location.
  • Phone status check – learn whether the phone is on or off from the RAZ Care app.
  • Availability status – check if the user is available to receive a video call.
  • Monitor signal strength – stay posted about your senior’s phone connection.
  • Emergency calling – Three options are available to call for help, including a dedicated button on the home screen.
  • RAZ Emergency Service – subscription that helps avoid unnecessary 911 calls.
  • RAZ Alert – receive a text message when your senior calls 911.
  • Auto-answer – the phone will answer after 4 or 5 rings and go to speakerphone.
  • Voicemail – optional access to voicemail through a button on the phone’s screen.
  • Option to show information on display, such as month, date and day of the week.
  • In-call keypad – shows up automatically when the user dials a toll-free or any other number.
  • Call history – the caregiver can check the senior’s call history through the app.
  • Missed calls indicator notifies the senior with a dot next to the contact picture.
  • Power button can be disabled by the caregiver.
  • Long-lasting battery – set a routine of daily charging and stay connected.
  • Hear name of caller on the phone when there is an incoming call.
  • Option to prevent the phone to make calls – the user will still be able to call 911.
  • Change ringtone and ringtone volume through the RAZ Care app.
  • Change background color – adapt it to your senior’s preferences or needs.
  • Free updates – RAZ customers get new software features without additional cost.

Specifications

Operating System: Android 14
Processor: Qualcomm Snapdragon 680
Memory (RAM): 4GB RAM
Internal storage: 64GB
Expandable storage: Up to 512GB with microSD card

BATTERY

Battery size: 5,000mAh

DISPLAY

Display: 6.5 inches (1600 x 720 pixels)

DESIGN

Dimensions: Height: 6.45”; Width: 2.95”; Depth: 0.326”
Weight: 5.63oz.
Ports: Type-C USB, 3.5mm audio 

HAC rating: M3/T3

CONNECTIVITY

Carrier support:
The RAZ Memory Cell Phone is unlocked and compatible with all major wireless providers in the United States and Canada: 
🇺🇸 US: Verizon, AT&T, Consumer Cellular, T-Mobile, Cricket Wireless, Mint Mobile, Affinity Cellular, Straight Talk, Red Pocket Mobile, TracFone and more. 
🇨🇦 Canada: Bell Canada, Telus, Roger’s, SaskTel, EastLink, Fizz, Fido, Lucky Mobile and more. 

Cellular connectivity: 4G VoLTE 

4G LTE Bands: 1/2/3/4/5/7/8/12/13/17/25/26/28/38/40/41/66/71

SIM card: Nano-SIM

IN THE BOX
Device: Smartphone
Accessories: Wall charger, Type-C USB charger cable, user guide.
FCC ID: IHDT56AN3

Carrier support

🇺🇸 United States
Carrier		 3G 4G
Verizon
T-Mobile
AT&T
Affinity Cellular
🇨🇦 Canada
Carrier		 3G 4G
SaskTel
Bell Canada
Telus
Roger’s

Tutorials

We have prepared a series of video tutorials about the RAZ Memory Cell Phone. Check them out to learn more about the best cell phone for seniors!

FAQ

Click here to access our FAQ. In case your question is not answered, feel free to reach out to us.

Return Policy

Please find our Return Policy at https://www.razmobility.com/legal/#return

275 reviews for RAZ Memory Cell Phone for Seniors (Verizon, AT&T, T-Mobile network compatible)

  2. Ann (verified owner) –

    Overall, a nice practical phone and an improvement over his other phone. However, with the new phone, there is still a learning curve in the case of my person with dementia that he cannot overcome. He is used to tapping to make a call, but if I leave the phone on ‘tap’ he, is calling people when the phone is in his pocket (phone does have the case around it and the glass on it). Then, if I change it to ‘long tap’, he just can’t remember to do the long tap. So, essentially he does not have a phone if he wants to go alone on a neighborhood bike ride or walk.

    • RAZ Mobility Team –

      Hi Ann, thank you for your feedback, we truly appreciate it 🙂

      We recommend testing other call activation methods, like Double tap, for example.
      You can also enable the Call confirmation screen. This will show a popup after a contact is tapped, asking the senior to confirm before placing the call.

      If you don’t have one yet, we recommend taking a look at the Wallet case. It covers the phone’s screen and helps prevent accidental calls.

      If you have any questions, feel free to reach out to our Support team at 800-729-0083. We’ll be happy to help!

  4. Maria Bucco (verified owner) –

    I got this phone for my mother. Soi far she likes it. She is 90 and legally blind.
    The pros:
    Is very easy for her to make and receive calls.
    The caregiver gets notifications about low battery, or when an emergency call is placed from the phone .
    The cons:
    Short battery life
    The emergency button is big and on top of the screen. This is good in case of emergency , but is too easy to accidentally call 911 (it happened a couple of times)
    There is no language options, only English. It would be great to have a Spanish option in the settings

    • RAZ Mobility Team –

      Hi Maria, thank you very much for your feedback, it truly means a lot to us. We do plan to add more language options in the future.

      Caregivers can choose the best emergency calling method for their seniors from these three options through the RAZ Care app:

      1) Keep the emergency button at the top of the screen, as it is now.
      2) Set emergency services as a contact (with the option to choose the position of the contact icon to avoid it being at the top).
      3) Use the regular keypad only, requiring the senior to manually dial the emergency number.

      Regarding the battery, due to its unique design and the need for constant availability, the battery life of this phone is somewhat shorter compared to a regular cell phone. We recommend daily charging as a routine practice, similar to what you would do with any other phone.

      We’ve also developed a series of features to help make sure your senior stays connected:
      1) The senior can receive a reminder to charge when the battery power is low.
      2) The senior can get visual and audible confirmation that the phone is charging.
      3) The caregiver can receive a text message alert when the battery power on the phone is low.
      4) The caregiver can check the current battery power and charging status at any time.

      If you need any assistance, please don’t hesitate to reach out to our Support team at 800-729-0083. We’ll be happy to help!

  6. Janay Pendley (verified owner) –

    Great product. Easy to set up and manage. EASY for my aging parents to use. What a great idea for ALL seniors and those with mental discrepancies, reading issues, and alzheimers.

  8. Keithnam –

  10. Cynthia Hendrickson (verified owner) –

    I was excited to purchase this phone for a family member. The first couple of days were great! Than when tried to call her doctors office and couldn’t. Tried to order her medication and couldn’t. Because when you call these places they are automated and your phone does not have the in call dial pad option. Very disappointing and frustrating to my family member. Now she no longer has the freedom to take care of these things herself and it is now on me. I do hope you add this option in the very near future as so many businesses require an in call dial pad. Other than this major disappointment the phone is great. Thank you, Cindy

    • RAZ Mobility Team –

      Hi Cynthia,

      Thank you for your feedback. We truly appreciate it, and we have great news!
      The RAZ Memory Cell Phone in-call keypad has been updated and now works with both toll-free and non-toll-free numbers.

      We hope this update makes things even easier for you! 😊
      To update your RAZ Memory Cell Phone, please reach out to our Support team. To update your RAZ Care app, visit the App store or Google Play and download the latest version.

  12. Stephanie Deatherage (verified owner) –

    Great phone.

  14. Cheri Sarton (verified owner) –

    This phone is a godsend for those with memory problems and those who care for them. It was easy to setup with the care app. I hadn’t realized my husband had lost the ability to use his cell phone until I asked him to show me how he would call me if he needed me. He was unable to go through all the steps most phones require. We practice with the Raz everyday and he is getting more and more comfortable with using it. I think this will give him a sense of control and I will feel better knowing he can call me or another family member if he wants or needs us. The wallet case is very helpful in preventing accidental calls and I highly recommend that anyone who buys the phone always purchases the case. I have been telling everyone (including my husband’s doctors) about this phone and how unique it is. Thank you for coming up with the memory phone!!

  16. Bonnie Dooley (verified owner) –

    The Raz phone is terrific with the one screen and pictures of us to make it so easy for mom to get inTouch with us. Entering other family and friends phone number into the phone so when they call in Mom can see the name of the person who is calling , another great feature. Having the Raz App on my phone to set up everything was so easy. The only thing so far unless I’m missing it if mom wants to call any in her contact list there is no where for mom to just press a a printed name to call.

    • RAZ Mobility Team –

      Hi Bonnie! Thank you so much for your feedback. We’re thrilled to hear that the RAZ Memory Cell Phone has been an important tool for helping your mom stay in touch with you and the rest of the family. We’re also glad that you found the RAZ Care app easy to set up as well!

      Regarding your concern about your mom not being able to press a printed name to call someone, please note that you can create an icon with just a name instead of a photo. This way, your mom can easily identify and call anyone in her contact list. Additionally, if you activate the Low vision mode, it will display contact names only, which might also be helpful for her.

      Please don’t hesitate to reach out if you have any more questions or need further assistance. We’re here to help!

  18. Elaine Delwiche (verified owner) –

    I bought this phone for my husband, who has dementia. His flip phone was literally unusable with all the spam calls and error messages popping up for every little quirk. The contacts were difficult to navigate and even answering the calls got confusing. With RAZ he is back in touch with the world. It was unbelievably easy to set up from my phone. With limited contacts, he no longer has to deal with spam calls. It automatically answers calls and has the speaker function already on – so the caller is right there! The most important feature is the 911 button. I worried if something happened to me – he wouldn’t know how to call for help. Although the 1st 20 minutes he had the phone in his pocket – he not only called 911 – but also answered “yes” to whether or not he wanted to call for an emergency. Needless to say – I knew there was a solution for that. I immediately ordered a Wallet Case for his phone. He can’t accidentally make calls anymore and also doesn’t have to remember to take his wallet when he goes out – it’s all in one case. He LOVES it!

  20. Mark (verified owner) –

    I’m very happy with the Raz mobility cell phone. One suggestion would be to make the emergency call optional and set by the caregiver. My mom lives in a memory ward unit 24 seven care and I wish I could turn off the emergency call. Otherwise, the phone has worked out very well for my mom who has dementia.

    • RAZ Mobility Team –

      Hi Mark! Thank you so much for your feedback. We’re glad to know that the RAZ Memory Cell Phone has been helpful for your mom 🙂
      Regarding the accidental or unnecessary emergency calls, we have good news! Caregivers can now choose the best method for their seniors from these three options through the RAZ Care app:

      1) Keep the emergency button at the top of the screen, as it is now.
      2) Set emergency services as a contact (with the option to choose the position of the contact icon to avoid it being at the top).
      3) Use the regular keypad only, requiring the senior to manually dial the emergency number.

      To update your RAZ Memory Cell Phone, please reach out to our Support team at 800-729-0083.
      To update your RAZ Care app, visit the App store or Google Play and download the latest version.
      Please feel free to reach out if you need any assistance.

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