Description
The award-winning RAZ Memory Cell Phone is an easy-to-use, groundbreaking cell phone for people with memory loss, dementia, Alzheimer’s, stroke, low vision, Parkinson’s or seniors who prefer an intuitive experience. The phone consists of one primary screen and one screen only. It allows seniors to stay connected with friends and family through regular telephone calls or video calls and allows the caregiver to manage the phone from afar.
The single screen includes three elements:
- Photos and names of up to fifty contacts with six large icons per page;
- An optional 911 button or the alternative RAZ Emergency Service subscription;
- Optional information such as date & time, day of the week, battery power and signal strength.
The RAZ Memory Cell Phone does not exit the home screen. This prevents users from getting confused in the normal smartphone environment. Even the power button can be disabled.
The display, which is a large 6.5 inches, does not time out. It can remain always-on or go dark after 2 minutes and wake up with movement. At your option, incoming calls can be restricted to those coming from Contacts, eliminating undesirable predatory calls.
With a relentless focus on being extremely intuitive and easy to use, the RAZ Memory Cell Phone requires only a simple tap to place and answer calls. The caregiver also has the option to adapt the call activation method to the option that best suits their senior’s needs and ability.
Remote Manage provides caregivers the unprecedented ability to remotely control ALL aspects of their senior’s cell phone through a simple app. Create and edit contacts, manage settings, access the phone information and much more from your own smartphone (iPhone or Android).
Key features:
Phone calls: Place and answer calls with a simple tap allowing the senior to stay connected with friends and family. The caregiver can manage the contacts with the RAZ Care app.
Block unwanted incoming calls: Avoid scams and robocalls with this essential feature that allows incoming calls only from contacts, enhancing your senior’s safety.
Video calls: Stay connected with your senior effortlessly. Only approved contacts can video call the Memory Phone user.
Press & hold buttons: The caregiver can choose between different press & hold methods to prevent unwanted calls. And we have added an extra layer of safety with the call confirmation screen.
Settings are disabled for the user: ALL the settings including the volume rocker are remotely managed by the caregiver through the RAZ Care app. Caregivers can even disable the power button to avoid the phone to be accidentally turned off. This means peace of mind for the caregiver and safety for the senior.
Reminders: From your own smartphone, you can send your senior reminders about medicines, appointments or important events and see if they were acknowledged. Reminder colors and font size can be customized through the RAZ Care app.
Quiet hours: Prevent your senior with dementia from calling specified contacts during certain hours of the day or in the middle of the night.
Loneliness alerts: Reduce loneliness! Receive an alert when the user does not participate in the desired number of calls.
Manage battery charging: The RAZ Memory Cell Phone provides four key charging features. Seniors can get reminders to charge the phone and will receive visual & audible confirmation when the phone is connected to the charger. Caregivers can track the remaining battery power and charging status in the RAZ Care app and receive text alerts when the battery is low.
Location tracking & Status check: With the RAZ Care app, caregivers can get peace of mind by checking the real-time status of their senior’s phone, as well as its location.
Calling emergency services: Control how users can call emergency services. Three options are available, including an option for a 911 emergency button that is always within reach for your senior’s safety.
RAZ Emergency Service: With the RAZ Emergency Service, every emergency call is routed to a private dispatch agent who assesses the situation and contacts 911 if necessary.
Calls can go automatically to Speaker mode: With this option, seniors can hear calls clearly. The RAZ Memory Cell Phone’s speaker’s loudness can reach up to 125.6dB!
Calls can be answered automatically: With the Auto-answer option, incoming calls from contacts will be answered automatically and the call will be on speaker.
Low Vision and Hand Tremor mode: An even simpler interface with super-larger icons, less contacts per page and bigger buttons. The ideal mode for those with low vision, Parkinson’s, hand tremor and others.
Wireless charging: The wireless charging set (sold separately) allows the user to easily charge the phone by placing it on the wireless charging stand or pad without the hassle of plugging in the charging cable.
Free updates: We are always looking to improve our products to make seniors’ and caregivers’ lives easier. When we launch new updates to the RAZ Memory Cell Phone, our customers get 100% free access to them.
Enhance your senior’s safety with our solutions
RAZ Emergency Service: With this subscription-based service, emergency calls are connected to a highly trained agent to help the senior through their problem. The agent will have access to the senior’s location and other helpful information provided by the caregiver. Text messages will be sent to emergency contacts, providing the opportunity to interact directly with the agent to assess the nature of the emergency and provide input. The RAZ Emergency Service helps avoid up to 95% of unnecessary emergency calls.
RAZ Alert: Respond more quickly to your senior’s emergencies. When your senior calls 911, receive a text message alerting you to the call. Up to 3 people can receive the 911 text message alert. There’s no additional cost for this feature.
Auto Answer: If your senior is not answering the phone and you believe that they might be experiencing an emergency, you can activate the Auto Answer feature in the RAZ Care app. When you call, the RAZ Memory Cell Phone will answer automatically after 4 or 5 rings and go to speakerphone. This is a great safety feature if your senior has fallen, for example, and can’t get to the phone! There’s no additional cost for this feature.
And there’s more!
A variety of useful RAZ Memory Cell Phone accessories, such as wireless charging sets and protective cases, are available here.
Receive 3 months of FREE wireless service from Affinity Cellular with your purchase! Affinity Cellular operates on Verizon, America’s most reliable network. Only $20 per month thereafter.
Free protection plan
In case your RAZ Memory Cell Phone is damaged within the first 12 months of use due to accidental drops or water (excluding loss or theft), we will offer you a replacement for $175 only. This applies if you purchased a protective case with the original phone. To get the replacement, you will need to return the damaged phone to RAZ Mobility.
Want to learn more about the RAZ Memory Cell Phone? Click here.
Molly Joseph (verified owner) –
This phone was purchased for my Mom who is 100 yrs old and resides in an assisted living facility. The photos of her contacts are large and the volume for the speaker is good. I appreciate being able to record a daily message for medication reminding. So far, she is adjusting to using it well and we both feel like it is an excellent phone for her at this time.
Margaret Schramm (verified owner) –
The RAZ phone has given me peace of mind when I leave my husband for an hour
or so, because now I can phone him and reach him nearly every time I try. He also
knows how to reach me easily.
Ranae Bryan (verified owner) –
The RAZ Memory phone is a good option for people with dementia. My mother has dementia, and is unable to complete simple tasks. She struggles to use basic things like a phone. It’s very nice that I can control who she can call, and who can call her. I can also see a log of all of her incoming, outgoing and missed calls. There are a few different options of ways the user can make a call. My mother couldn’t figure out how to make a call with the press and hold option, and she also couldn’t make a call with the double tap. I have had to set it to make a call with a single tap. Unfortunately, because of this, she frequently makes accidental calls. There are a couple of other options/improvements that I would like to see. One is for a setting for the tap and hold option that would make it so she didn’t have to hold it as long, but a little longer than a a tap in order to make a phone call. The other more important improvement would be that the user could swipe to answer a call. Since a lot of cell phones are set up to swipe to answer, it seems like that would be a better option of a way to answer a call. She tries to swipe to answer a call, but is unsuccessful. Also, it would be nice it the GPS was more accurate. It usually shows that her phone has been about a mile from her house, when I know it hasn’t left her house. The only other issue is that the battery doesn’t last very long since the screen is always on, but I would rather have the screen always on. She was not able to figure out how to turn on the screen of her old cell phone, so having the screen stay on all of the time is beneficial.
RAZ Mobility Team –
Hello Ranae,
Thank you so much for your feedback! We’re glad to hear that you and your mother have adapted well to the RAZ Memory Cell Phone.
One feature that can further help prevent accidental calls is the Call confirmation screen. When enabled, it prompts the user with a pop-up asking them to confirm the call by tapping “Yes.” To activate this feature, go to Settings > Show Call confirmation screen in the RAZ Care app.
If you have any questions, don’t hesitate to contact our Support team at 800-729-0083. We’re always happy to help!
Brett Sparkman (verified owner) –
I got this phone for my father. The operation of it is pretty simple. I found it fairly easy to set up. Seems to be working fine for him.
Richard Wilson (verified owner) –
I purchased this phone for my wife with memory problems and it is a perfect solution to make it easy for her to contact me, others, and 911 in case of an emergency. Simple to set up and use
Jerry McElvoy (verified owner) –
I like having the ability to see calls being made and received. The set up was easy and mom is able to use this phone much easier than her old I Phone. I’m looking forward to the App update where the names and pictures aren’t always on the screen and the screen will go black. She’s always playing with the phone and accidentally calling contacts.
Jane Marquardt (verified owner) –
This phone is a great help for my 94 year old mom! She used to be very good on her iPhone, but she has Alzheimer’s now and trying to use her iPhone has been a constant source of stress for her. She is delighted with her ability to simply touch a family member’s face on the screen and reach them. She shows it to everyone she runs into in her assisted living facility and tells them her daughter invented it – and then tells me I should patent it. When I explain that RAZ Mobility most definitely already has the patent on it, she insists I should get the credit. Anyway – all good things to say about this invention!
Charlee (verified owner) –
I’ll begin by saying that this phone has been an extraordinary and positive addition to the home of my stroke afflicted friend. She is now forced to use only her left (not dominant) hand, which has caused her MUCH consternation. RAZ has allowed her to resume communications with family and friends. SO WONDERFUL! However, I have not been able to get answers to some operational questions thru the company support. Texting did not get results, so I will submit my questions about auto answer thru another available method. Also, I believed that I paid an extra amount to have a phone and SIM card that would work on Verizon. When the phone arrived, I had to replace the SIM card to make it operational. I’m still not sure if I received the wrong phone or if I misunderstood during the ordering process. I will be making further inquiries.
RAZ Mobility Team –
Hi Charlee,
Thank you for your feedback. We’re so glad to hear the RAZ Memory Cell Phone has been helpful for your senior! We also see that you’ve been able to contact us — that’s great.
If you need any further assistance, please don’t hesitate to call us at 800-729-0083. We’re happy to help!
Louise H. (verified owner) –
I am giddy with excitement after receiving and setting up the RAZ Memory Cell Phone for my husband who has dementia/Alzheimer’s. Instead of having to try to remember confusing sequences of buttons to push just to answer or make a call, he can now find the picture of the person he wants to speak to and press the picture to be connected or easily see who is calling. No more trying to figure out how to turn the phone on or how to find a contact or how to answer an incoming call! We were able to keep our current Tracfone pre-paid plan and his telephone number; the set-up was easy, and once the phone was fully charged he was able to place a call by himself as well as answer an incoming call easily. At least for now, I know I can leave the house for a bit, knowing that he can easily phone me if he feels the need. It was very frustrating for him when he couldn’t answer the phone if it rang, or not be able to call someone unless I helped him. I fully recommend this phone to anyone with memory problems.
Dave (verified owner) –
While this is a GREAT idea, I believe the phone is too big (very long) and you cannot make calls to most doctor’s offices because you cannot use the menu system (press 1 for this, 2 for that, etc) because, even with the dial pad enabled, there is no way to get it to show after the call is placed. My mother has dementia but is in the early stages for now and we presented this as a “simpler phone” that is easier to use than her Samsung, but it is too simple right now and she feels it is demeaning to her. It would be great if there were different levels that were offered so anyone with issues related to complicated phones would feel more comfortable in the early stages and keep it through their progression with more and more abilities hidden. I would pay twice as much for a phone like this.
RAZ Mobility Team –
Hello Dave,
Thank you for your feedback. We truly appreciate it, and we have great news!
The RAZ Memory Cell Phone in-call keypad has been updated and now works with both toll-free and non-toll-free numbers.
We are constantly working on new features to improve our products, ensuring they meet the evolving needs of our users. We hope this update makes things even easier for you and your mother! 😊
To update your RAZ Memory Cell Phone, please reach out to our Support team. To update your RAZ Care app, visit the App store or Google Play and download the latest version.
As all other features, this is optional and can be enabled or disabled through the RAZ Care app, based to the loved one’s needs and abilities.