Description
The award-winning RAZ Memory Cell Phone is an easy-to-use, groundbreaking cell phone for people with memory loss, dementia, Alzheimer’s, stroke, low vision, Parkinson’s or seniors who prefer an intuitive experience. The phone consists of one primary screen and one screen only. It allows seniors to stay connected with friends and family through regular telephone calls or video calls and allows the caregiver to manage the phone from afar.
The single screen includes three elements:
- Photos and names of up to fifty contacts with six large icons per page;
- An optional 911 button or the alternative RAZ Emergency Service subscription;
- Optional information such as date & time, day of the week, battery power and signal strength.
The RAZ Memory Cell Phone does not exit the home screen. This prevents users from getting confused in the normal smartphone environment. Even the power button can be disabled.
The display, which is a large 6.5 inches, does not time out. It can remain always-on or go dark after 2 minutes and wake up with movement. At your option, incoming calls can be restricted to those coming from Contacts, eliminating undesirable predatory calls.
With a relentless focus on being extremely intuitive and easy to use, the RAZ Memory Cell Phone requires only a simple tap to place and answer calls. The caregiver also has the option to adapt the call activation method to the option that best suits their senior’s needs and ability.
Remote Manage provides caregivers the unprecedented ability to remotely control ALL aspects of their senior’s cell phone through a simple app. Create and edit contacts, manage settings, access the phone information and much more from your own smartphone (iPhone or Android).
Key features:
Phone calls: Place and answer calls with a simple tap allowing the senior to stay connected with friends and family. The caregiver can manage the contacts with the RAZ Care app.
Block unwanted incoming calls: Avoid scams and robocalls with this essential feature that allows incoming calls only from contacts, enhancing your senior’s safety.
Video calls: Stay connected with your senior effortlessly. Only approved contacts can video call the Memory Phone user.
Press & hold buttons: The caregiver can choose between different press & hold methods to prevent unwanted calls. And we have added an extra layer of safety with the call confirmation screen.
Settings are disabled for the user: ALL the settings including the volume rocker are remotely managed by the caregiver through the RAZ Care app. Caregivers can even disable the power button to avoid the phone to be accidentally turned off. This means peace of mind for the caregiver and safety for the senior.
Reminders: From your own smartphone, you can send your senior reminders about medicines, appointments or important events and see if they were acknowledged. Reminder colors and font size can be customized through the RAZ Care app.
Quiet hours: Prevent your senior with dementia from calling specified contacts during certain hours of the day or in the middle of the night.
Loneliness alerts: Reduce loneliness! Receive an alert when the user does not participate in the desired number of calls.
Manage battery charging: The RAZ Memory Cell Phone provides four key charging features. Seniors can get reminders to charge the phone and will receive visual & audible confirmation when the phone is connected to the charger. Caregivers can track the remaining battery power and charging status in the RAZ Care app and receive text alerts when the battery is low.
Location tracking & Status check: With the RAZ Care app, caregivers can get peace of mind by checking the real-time status of their senior’s phone, as well as its location.
Calling emergency services: Control how users can call emergency services. Three options are available, including an option for a 911 emergency button that is always within reach for your senior’s safety.
RAZ Emergency Service: With the RAZ Emergency Service, every emergency call is routed to a private dispatch agent who assesses the situation and contacts 911 if necessary.
Calls can go automatically to Speaker mode: With this option, seniors can hear calls clearly. The RAZ Memory Cell Phone’s speaker’s loudness can reach up to 125.6dB!
Calls can be answered automatically: With the Auto-answer option, incoming calls from contacts will be answered automatically and the call will be on speaker.
Low Vision and Hand Tremor mode: An even simpler interface with super-larger icons, less contacts per page and bigger buttons. The ideal mode for those with low vision, Parkinson’s, hand tremor and others.
Wireless charging: The wireless charging set (sold separately) allows the user to easily charge the phone by placing it on the wireless charging stand or pad without the hassle of plugging in the charging cable.
Free updates: We are always looking to improve our products to make seniors’ and caregivers’ lives easier. When we launch new updates to the RAZ Memory Cell Phone, our customers get 100% free access to them.
Enhance your senior’s safety with our solutions
RAZ Emergency Service: With this subscription-based service, emergency calls are connected to a highly trained agent to help the senior through their problem. The agent will have access to the senior’s location and other helpful information provided by the caregiver. Text messages will be sent to emergency contacts, providing the opportunity to interact directly with the agent to assess the nature of the emergency and provide input. The RAZ Emergency Service helps avoid up to 95% of unnecessary emergency calls.
RAZ Alert: Respond more quickly to your senior’s emergencies. When your senior calls 911, receive a text message alerting you to the call. Up to 3 people can receive the 911 text message alert. There’s no additional cost for this feature.
Auto Answer: If your senior is not answering the phone and you believe that they might be experiencing an emergency, you can activate the Auto Answer feature in the RAZ Care app. When you call, the RAZ Memory Cell Phone will answer automatically after 4 or 5 rings and go to speakerphone. This is a great safety feature if your senior has fallen, for example, and can’t get to the phone! There’s no additional cost for this feature.
And there’s more!
A variety of useful RAZ Memory Cell Phone accessories, such as wireless charging sets and protective cases, are available here.
Receive 3 months of FREE wireless service from Affinity Cellular with your purchase! Affinity Cellular operates on Verizon, America’s most reliable network. Only $20 per month thereafter.
Free protection plan
In case your RAZ Memory Cell Phone is damaged within the first 12 months of use due to accidental drops or water (excluding loss or theft), we will offer you a replacement for $175 only. This applies if you purchased a protective case with the original phone. To get the replacement, you will need to return the damaged phone to RAZ Mobility.
Want to learn more about the RAZ Memory Cell Phone? Click here.
Steve K –
The RAZ Memory Phone is a game changer. I researched and researched and finally uncovered RAZ, and it is the answer to everything needed. The features that are especially helpful are the remote control of video calls, blocking certain calls coming in/out, remote control of all the key settings features, and the genuine relief that connecting via phone is still possible thanks to this device — when everything else was failing/unusable/confusing. My hat’s off to the RAZ team for their ingenuity, excellent customer support, and for their deep understanding of what sort of phone and features are needed for the user and family when dealing with memory issues. THANK YOU RAZ!
Jennifer T. (verified owner) –
This phone has been an absolute God send.
We are able to track, send reminders, set phone quiet hours all remotely. This is very important as I am out of state from my mom.
It is easy to use and we control who she can call and who can call her. No need to worry about scam calls!
RAZ is also very proactive to client input and suggestions. Since my mom has been using the phone, RAZ has made updates that we asked for. We have been using this phone for less than a year.
The best new feature is that you can control repetitive dialing by choosing the number of calls a person can make during a time period. This is in addition to having quiet hours (ie so no middle of the night calls).
I recommend this phone for anyone that has a loved one with dementia or any memory issues. Or even the tech challenged older person!
Mary M. (verified owner) –
This phone was a huge help to our loved one at age 100! The phone took a lot of stress off of him and us. Being able to set it up and control it from an app on my phone was perfect, because we lived 90 miles away from him. Whenever we called the company for assistance, we always got a human being who was friendly, courteous, and SO helpful! I highly recommend this phone and the RAZ Mobility people.
Robert R (verified owner) –
OUTSTANDING PHONE! The Raz phone I purchased for my 97 year old mother has solved all of our communication issues. Mom has serious cognitive issues, but can easily use her new phone. No spam callers can reach her. CUSTOMER SERVICE…. IS WONDERFUL. 100% A+ 🏅 🏆 👍 (Call them or use their chat feature… don’t complain about the phone…. get help immediately. Again, Raz is wonderful. ) 👍👍👍
Jeff (verified owner) –
This RAZ phone was THE answer for my Mom. No more worrying about scam calls, or Mom calling missed calls from telemarketers. No more fighting an old flip phone with all of its hidden features. The only downside is that it’s much easier for Mom to call everyone on her contact list, and she does. Thank you for this solution to a worrisome issue.
Christina (verified owner) –
I have no social media accounts so this will be my review. So far the phone is going to be the best purchase for my elderly mom I’ve ever done! So thank you for making a phone that has nothing but the capability to call someone and receive calls from only selected people. Thank you!
Don (verified owner) –
This has been a nearly perfect solution with our taking care my 81 yr old mom. The the caregiver app and the phone itself has been easy to set up and for her to use. Zero issues with here getting lost in menus or other problems with her use. However, it bothers her it that it stays on and she will turn it off. is there a setting that will allow the screen to dim after not being used for a few minutes? Other than that it has been a real blessing with our care for her!!
RAZ Mobility Team –
Hello Don,
We’re so happy to hear that both your mom and you have adapted well to the RAZ Memory Cell Phone. Thank you for your kind words!
To answer your question: yes, you can enable the Auto-lock screen feature on the RAZ Care app. When enabled, the display will go dark after 2 minutes of inactivity and will wake up with movement.
If you need any assistance, please feel free to reach out to our Support team at 800-729-0083. We’re here to help 🙂
Sanne (verified owner) –
My mother, with the guidance of my sister and me, purchased this phone because she realized that her smart phone was getting too difficult to navigate. It has been a great decision! To get it set up for her needs took a bit of work, but costumer service was outstanding. I made many calls, asking questions about altering settings. Every representative was patient and walked me through any issue I had and change I wanted to make. They were honest and responsive. So appreciated, especially since this is not generally the case nowadays. Due to our location, rural Michigan, we had some issues with cell coverage so needed to switch providers, but that was accomplished without much hassle as well. My mother has adjusted well and is now so much happier. She again feels connected with her friends and family. I would highly recommend this product, but urge consumers to be patient with the process, sticking with it until it’s set they way they had hoped.
Sean Kirkpatrick (verified owner) –
On the whole, it’s a pretty good phone and has eliminated the confusion that occurs with my mom’s regular Android phone. My biggest complaint is that it simply must be charged every day. My mom cannot remember to put it on the charger which means that I must ensure that it gets charged every morning. Moreover, it takes hours to charge when on the cradle. I’m very likely to remove the charging pad on the back of the phone and go back to a direct cable.
RAZ Mobility Team –
Hello Sean,
Thank you for your feedback. Due to its unique design and the need for constant availability, the battery life of the RAZ Memory Cell Phone is somewhat shorter compared to a regular cell phone. However, depending on usage, the battery can last between 24-30 hours. We recommend daily charging as a routine practice, similar to what you would do with any other phone.
We’ve also developed a series of features to help make sure your senior stays connected:
1) The senior can receive a reminder to charge when the battery power is low.
2) The senior can get visual and audible confirmation that the phone is charging.
3) The caregiver can receive a text message alert when the battery power on the phone is low.
4) The caregiver can check the current battery power and charging status at any time.
If you need any assistance, please don’t hesitate to reach out to our Support team. We’ll be glad to help 🙂
Ruth K Short (verified owner) –
This phone is perfect for what we needed for my brother. It checked all the boxes. He has been using it and loves it. Your customer service was excellent and follow up was immediate.