Government Programs
Description
The RAZ Memory Cell Phone is a simple cell phone for individuals with Alzheimer’s, other forms of dementia and intellectual disabilities. The phone allows people with disabilities to stay connected with friends and family.
The single-touch dial picture phone prioritizes simplicity. It includes only one screen. This single screen includes three elements:
- Photos and names of up to six contacts (with an option for up to twenty-four);
- A dedicated button to contact 911;
- Alternative RAZ Emergency Service to avoid unwanted 911 calls (requires subscription);
- The time, remaining battery power and and signal strength.
Six contacts are displayed as pictures with the names below the pictures. Optionally, up to twenty-four contacts can be shown. Pressing a picture will start a call. The cell phone also includes a dedicated 911 Emergency button.
The display, which is a large 6.2 inches, does not time out. It always remains on. At your option, incoming calls can be restricted to those coming from Contacts, eliminating undesirable predatory calls.
Contacts, including names, pictures and numbers, can be managed through an easy-to-use online portal. Caregivers can also access from the portal GPS location information.
The picture phone does not exit the home screen. This prevents users from getting confused in the normal smartphone environment. Even the power button can be disabled by the caregiver.
Voicemail cannot be accessed.
Wireless Charging Set available.
DANIEL KRAUSE (verified owner) –
I have been looking for a phone that would not confuse my Mother with her dementia. I have not found a phone that would work for her until I found this one. Having the ability to set up and control the phone from the caregiver portal has greatly reduced the time I have to spend dealing with phone issues. My Mother lets me know if she needs to add a number to her list and I can do the from anywhere without having to physically change it on her phone. I also like being able to check the battery level from the portal adn let her know if she needs to charger her phone if she forgets. No more assuming the phone is just dead. The GPS feature also gives me peace of mind to know were she is or if her phone was left somewhere. This is a great solution if you are looking for a phone for your family member with dementia.
Barb –
I can’t thank you enough for working me to get the phone up & running for my mom. She’s starting to adjust to using it. This phone will help her as she gets flustered with all the options even on a basic cell phone.
Arlene –
I am so grateful for this phone & the wonderful support staff that helped me with my questions & missteps. Tried out the phone with family members & are anxious to give it to her on Monday, her 92nd birthday. This will be a godsend for her to be able to communicate with her family during these difficult times. Usually there are only 5 stars but would give 10! Thank you for making this a very bright moment. Thank you again.
Penny –
I am so very thankful for this phone. It has given my father a sense of freedom again. His confidence in using the phone is phenomenal and we haven’t been able to say that in a while. I am wondering if there is a case that can be recommended that has a cover for the front that will stop accidental calls. PLEASE LOOK AT THIS PHONE FOR YOUR LOVED ONE, YOU WON’T REGRET IT.
Judith Matysik –
I purchased this phone for my mom who has dementia and was having great difficulty using even her simple flip phone. It is very easy to use and wonderful that I can manage the phone from the portal. I would rate “5” except 1) I assume there is no way to disable the 911 function due to legal issues, but it would be nice if I could since she is in a nursing home and help is always nearby; 2) would be nice to get rid of the message that says “individual’s voicemail has not been set up” since there is no voicemail option (I get calls from my mother’s family asking why she has no voicemail); 3) would be nice to be able to increase the number of rings. It only rings four times and it usually takes her longer than that to get across her room to answer since she doesn’t carry the phone around with her. All in all, though, very happy with this purchase.
RAZ Mobility –
Thank you for your review!
You’re correct, the 911 function cannot be disable due to legal and regulatory issues. However, we offer the RAZ Emergency Service as an alternative. You can find more details at https://www.razmobility.com/product/raz-mobility-emergency-service-annual-plan/
As for 2) the voicemail message and 2) the number of rings – these are control day the wireless provider. The number of rings / ring duration can bu adjusted by some of the carriers. Please contact the carrier and request it to be changed.
RAZ Mobility Team
JULIE GREENWOOD –
This phone is very nice to look at and easy to use. I love that we can limit the calls that my mom receives. She was always so confused by the spam calls about the extended warranty for her car. It’s great that she doesn’t get those anymore. It’s also really nice that she can see photos of my sisters and me to decide who she wants to call.
We have already seen the benefit of the emergency service. It works perfectly when my mom accidently dials the 911 button!
When I purchased the phone, I did so with the expectation that I could limit her repeated calls. I didn’t realize that I would have to remove the programmed numbers from the main screen in order to limit those calls. In a future update, I would love to see an option that allowed me to just put her on a brief pause without having to change the look of her interface.
Jerry Vickery (verified owner) –
I am pleased with the simplicity of this phone. We have the Verizon version. It is easy to set up, and my wife is learning to operate it better than her previous phone.
However, there are a couple of things I do not like. One, the volume is fixed, and it is too loud for certain situations. Secondly, there is no way to track missed calls, or voice mail.
It would be nice to be able to adjust ring volume from the portal, and also, change the ring tone from the portal.
Another suggestion is to add a locating option to an app that can be easily accessed from my phone, similar to the “find my phone” app that Apple has.
Linda Kaiser (verified owner) –
I can’t express how much this has helped in communicating with my mother that has dementia. When she calls me, she feels that independence, and not having to rely on anyone making her calls for her. Also, can call her anytime and she will answer. Love it!
Diana (verified owner) –
We all like the phone. I appreciate the customer support. I had trouble understanding a couple points and they explained the solutions well. I was having trouble changing from dark to light background. It worked fine in Chrome and didn’t work in Safari. There is a message about messages, which is confusing in that it doesn’t accept messages in the first place. It’s the perfect phone for my mother-in-law.