We’ll guide you through startup and tell you a bit about your phone’s features.
Note: software updates happen frequently, so your phone may look a little different.
Start: insert the SIM card or cards in your phone and charge up. Then power on and follow the screen prompts to set up your phone.
Help: all of your questions about your new phone are answered right on your phone. Watch a tutorial. Read a how-to. Find out anything about your phone.
Find it: Swipe up and open the app drawer, tap on the Samsung folder and open Samsung+.
Note: Certain apps and features may not be available in all countries.
To insert your SIM card, follow these steps.
Note: You must use a Nano SIM card.
To Insert Your Memory Card
Before turning on your phone, charge it fully.
Your device comes with an Adaptive Fast Charging charger and a USB cable. Plug the smaller end of the cable into the USB/charger port on your device and the larger end into the charger. Then plug the charger into an electrical outlet to charge the device.
Note: Use only charging devices and batteries approved by Samsung. Samsung accessories are designed for your device to maximize battery life. Using other accessories may invalidate your warranty and may cause damage.
Use your device’s screen lock features to secure your device.
When you first turn on your device, you need to set up a few things.
The Home screen is the starting point for using your device.
The Edge screen provides a shortcut to call, text or email favorite contacts and much more.
Using the Edge Screen
Find new apps to download and install on your device.
Play Store: Download new apps from the Google Play store. Visit play.google.com/store/apps to learn more.
Galaxy Apps: view and download Samsung apps that are optimized for use with Galaxy devices. Visit www.samsung.com/levant/apps/galaxy-apps
Easily transfer your photos, videos, music, apps and more with Samsung Smart Switch™. Use the USB connector (that came with your new device) to transfer content.
Select Smart Switch during setup, or open it later from the Home screen by swiping up for Apps and tapping Settings > Cloud and accounts > Smart Switch.
For more information and a list of compatible devices visit www.samsung.com/rs/apps/smart-switch
Make a Call
Answer a Call
End a Call
Reject a Call
Access Voicemail
Create a New Contact
Add a Number to a Contact
Create and send a message using the Messages app.
Use Gmail™ to send and receive email. Before you can access Gmail, you must first sign in or create a new Google account.
Set Up Email Accounts
Configure Email for most accounts in just a few steps.
Connect to Bluetooth
Connect to Wi-Fi
The Screen lock menu allows you to choose from a variety of locking features.
Face Recognition
Fingerprint Scanner
Iris Scanner – Use your eyes to unlock your device
*The Iris Scanner is not intended for use as a medical device; biometric data collected and stored locally by the Iris Scanner is not intended for any diagnostic, therapeutic, or preventative medical purposes.
Although all phones are equipped with 9-1-1 emergency calling, this phone may or may not permit its location to be approximated during a 9-1-1 call. Availability of this feature depends on upgrades to the (a) wireless network and (b) 9-1-1 calling system that are required to be installed by the local 9-1-1 response agency or public safety answering point (PSAP); these upgrades may not be available everywhere. This approximation of the phone’s location and the transmittal of location information are subject to emergency situations, transmission limits, network problems/limitations, interconnecting carrier problems, your phone, buildings/tunnels, signal strength and atmospheric/topographical conditions, and may be curtailed, interrupted, dropped or refused. The phone’s approximate location is transmitted to the local 9-1-1 response agency or PSAP while the call is in progress; this approximation is intended solely to aid the PSAP in dispatching emergency assistance or to limit the search area for emergency services personnel. You should not rely solely on a phone for essential communications (such as a medical or other emergency).
Samsung Help App – All of your questions about your new phone are answered right on your phone. Watch a tutorial. Read a how-to. Find out anything about your phone.
Find it: Swipe up and open the app drawer, tap on the Samsung folder and open Samsung+.
Get support by phone, chat, email or through video communication.
Our Support Team is available Monday - Saturday from 10AM to 7PM ET.
1934 Old Gallows Rd. Suite 350
Tysons Corner, VA 22182