Samsung Galaxy S9
GETTING STARTED

First look – Samsung Galaxy S9

Let’s get started.

We’ll guide you through startup and tell you a bit about your phone’s features.

Note: software updates happen frequently, so your phone may look a little different.

Tips & tricks

Start: insert the SIM card or cards in your phone and charge up. Then power on and follow the screen prompts to set up your phone.

Help: all of your questions about your new phone are answered right on your phone. Watch a tutorial. Read a how-to. Find out anything about your phone.

Find it: Swipe up and open the app drawer, tap on the Samsung folder and open Samsung+.

Note: Certain apps and features may not be available in all countries.

Start

Put in the SIM card

To insert your SIM card, follow these steps.

  1. Hold the device securely.
  2. Use the SIM removal tool that came with your device to open the SIM card tray.
  3. Carefully place the new SIM card into the tray with the carrier logo facing upward.

Note: You must use a Nano SIM card.

Optional: Insert memory card

To Insert Your Memory Card

  1. Hold the device securely.
  2. Use the tool that came with your device to open the SIM/microSD™ card tray.
  3. Carefully place the memory card into the tray with the gold contact facing downward.
  4. Gently push the tray into the slot

Charge the Device

Before turning on your phone, charge it fully.

Your device comes with an Adaptive Fast Charging charger and a USB cable. Plug the smaller end of the cable into the USB/charger port on your device and the larger end into the charger. Then plug the charger into an electrical outlet to charge the device.

Note: Use only charging devices and batteries approved by Samsung. Samsung accessories are designed for your device to maximize battery life. Using other accessories may invalidate your warranty and may cause damage.

Turn the Device On and Off

  • To turn On, press and hold the Power/Lock key.
  • To turn Off, press and hold Power/Lock key and follow the prompts.

Lock and Unlock the Screen

Use your device’s screen lock features to secure your device.

  • To Lock, press the Power/Lock key.
  • To Unlock, press the Power/Lock key then swipe your finger across the screen.

Configure Your Device

When you first turn on your device, you need to set up a few things.

  1. Select a language and tap START or tap ACCESSIBILITY.
  2. Follow the prompts to complete the setup process.

Home Screen

The Home screen is the starting point for using your device.

  • Swipe up to open the Apps panel.
  • Swipe right or left to access additional screens.
  • Swipe the Edge handle to access Edge panels.

Volume and Ringtones

  • From the Home screen, swipe up for Apps and then tap Settings g Sounds and vibration.
  • Tap Volume to increase or decrease device volume settings.
  • Tap Ringtone to select a ringtone.

Edge Screen

The Edge screen provides a shortcut to call, text or email favorite contacts and much more.

Using the Edge Screen

  1. From the Home screen, swipe the Edge panel handle to display the Edge panels.
  2. Swipe left or right to view Edge screens.

Apps

Find new apps to download and install on your device.

Play Store: Download new apps from the Google Play store. Visit play.google.com/store/apps to learn more.

Galaxy Apps: view and download Samsung apps that are optimized for use with Galaxy devices. Visit www.samsung.com/levant/apps/galaxy-apps

Samsung Smart Switch

Easily transfer your photos, videos, music, apps and more with Samsung Smart Switch™. Use the USB connector (that came with your new device) to transfer content.

Select Smart Switch during setup, or open it later from the Home screen by swiping up for Apps and tapping Settings > Cloud and accounts > Smart Switch.

For more information and a list of compatible devices visit www.samsung.com/rs/apps/smart-switch

Calls

Make a Call

  • From the Home screen, tap Phone.

Answer a Call

  • From the incoming call screen, touch and slide Answer in any direction.

End a Call

  • From the call screen, tap End call.

Reject a Call

  • From the incoming call screen, touch and slide Reject in any direction to route the call to your voicemail system.

Voicemail

Access Voicemail

  1. From the Home screen, tap Phone.
  2. Touch and hold the number 1.

Contacts

Create a New Contact

  1. From the Home screen, swipe up for Apps and then tap Contacts.
  2. Tap Add New Contacts.
  3. Enter the desired information.
  4. Tap SAVE to store the new entry.

Add a Number to a Contact

  1. From the Home screen, swipe up for Apps and then tap Contacts.
  2. Tap a contact name from the list and tap Details > EDIT.
  3. Tap within the phone number area and enter a new phone number.
  4. Tap SAVE to complete and store the new entry.

Messages

Create and send a message using the Messages app.

  1. From the Home screen, tap Messages.
  2. Tap to add a recipient.
  3. Enter either the recipient’s phone number or email address.
  4. Tap to compose a message.
  5. Tap the Enter message field and use the keypad to enter a message.
    • Tap Attach and select a file type.
    • Tap Emoticons to choose an emoticon.
  6. Review the message and tap Send.

Gmail

Use Gmail™ to send and receive email. Before you can access Gmail, you must first sign in or create a new Google account.

    From the Home screen, swipe up for Apps and then tap Google folder > Gmail.
  • Tap Add an email address to create a new account or to log into an existing Gmail account.
  • Tap TAKE ME TO GMAIL if you have an account set up on your device.

Set Up Email Accounts

Configure Email for most accounts in just a few steps.

  1. From the Home screen, swipe up for Apps and then tap Email.
  2. Enter your email address and password into the appropriate fields and tap SIGN IN.
  3. Follow the prompts to complete setup.
  4. Tap DONE to store the new account.

Connections

Connect to Bluetooth

  1. From the Home screen, swipe up for Apps and then tap Settings > Connections > Wi-Fi.
  2. Tap On/Off to turn on Bluetooth®.
  3. Tap a device from the list to initiate pairing.
  4. Enter the passkey/PIN code, if required, and tap OK.

Connect to Wi-Fi

  1. From the Home screen, swipe up for Apps and then tap Settings > Connections > Bluetooth.
  2. Tap On/Off to turn on Wi-Fi®.
  3. Tap a device from the list to initiate pairing.
  4. Tap a network and enter the password if prompted. When connected displays in the Status bar.

Security Screen Lock

The Screen lock menu allows you to choose from a variety of locking features.

  • From the Home screen, swipe up for Apps and then tap Settings > Lock screen and security > Screen lock type.

Face Recognition

  1. From the Home screen, swipe up for Apps and then tap Settings > Lock screen and security > Face Recognition.
  2. Tap CONTINUE to begin iris registration and follow the prompts.
  3. Follow the prompts to create a Pattern, PIN, or Password.

Fingerprint Scanner

  1. From the Home screen, swipe up for Apps and then tap Settings > Lock screen and security > Fingerprint Scanner
  2. Tap CONTINUE to begin fingerprint registration and follow the prompts.
  3. Follow the prompts to create a Pattern, PIN, or Password. 33

Iris Scanner – Use your eyes to unlock your device

  1. From the Home screen, swipe up for Apps and then tap Settings > Lock screen and security > Iris Scanner.
  2. Tap CONTINUE to begin iris registration and follow the prompts.
  3. Follow the prompts to create a Pattern, PIN, or Password. Note:

*The Iris Scanner is not intended for use as a medical device; biometric data collected and stored locally by the Iris Scanner is not intended for any diagnostic, therapeutic, or preventative medical purposes.

EMERGENCY DIALING

Although all phones are equipped with 9-1-1 emergency calling, this phone may or may not permit its location to be approximated during a 9-1-1 call. Availability of this feature depends on upgrades to the (a) wireless network and (b) 9-1-1 calling system that are required to be installed by the local 9-1-1 response agency or public safety answering point (PSAP); these upgrades may not be available everywhere. This approximation of the phone’s location and the transmittal of location information are subject to emergency situations, transmission limits, network problems/limitations, interconnecting carrier problems, your phone, buildings/tunnels, signal strength and atmospheric/topographical conditions, and may be curtailed, interrupted, dropped or refused. The phone’s approximate location is transmitted to the local 9-1-1 response agency or PSAP while the call is in progress; this approximation is intended solely to aid the PSAP in dispatching emergency assistance or to limit the search area for emergency services personnel. You should not rely solely on a phone for essential communications (such as a medical or other emergency).

TUTORIALS

Ok Google

Get started with the Google Assistant on your tablet.

You can find info and get things done with the help of the Google Assistant. Ask it questions and tell it to do things.

Talk or type to the Google Assistant

Talk

On your tablet, tap the microphone symbol in the Google search bar or say “Ok Google” or “Hey Google”.
Ask a question or say a command.

What you can ask the Google Assistant on your tablet

You can ask your Assistant for information and for help with everyday tasks.

Start a conversation

On your tablet, touch & hold the Home button or say “Ok Google” or “Hey Google”.

Examples of what you can ask
To get ideas, ask “What can you do?” Your Assistant can help you:
Get local info

  1. Weather: What’s the weather today?
  2. Food: Find pizza restaurants nearby.
  3. Business hours: Is Walgreens still open?
  4. Navigation: Navigate home.

Communicate

  1. Emails: Send an email.
  2. WhatsApp: Send a WhatsApp message to Sam.

Plan your day

  1. Alarms: Wake me up at 7 a.m.
  2. Traffic: How’s the traffic to work?
  3. Reminders: Remind me to do laundry when I get home. Remind me to call Mom every Sunday.
  4. Flights: Is United flight 1463 on time?
  5. Make reservations: Make a reservation for two at Cascal next week.

See photos & media

  1. Photos: Show my pictures of the beach.
  2. Music: Play some Jazz music. Next song.
  3. YouTube: Watch a cute puppy video on YouTube.

Ask Google

  1. Game updates: Who won the Warriors game?
  2. Calculations: What’s 20% of 80?
  3. Dictionary: What does “gregarious” mean?
  4. Translations: How do I say “Nice to meet you” in French?
  5. Search: Search for summer vacation ideas.
  6. Image search: Find pictures of kittens.
  7. Web answer: How do you remove wine stains from a rug?

Control your smart home

  1. Lights: Dim the living room lights.
  2. Thermostats: Set the heat to 70. Lower the temperature 2 degrees.

Get around your tablet

  1. Change  settings: Turn on WiFi. Increase the volume. Decrease the brightness.
  2. Control your tablet: Turn on the flashlight.
  3. Find things in your apps: Search for tablets on Amazon. Search for Kanye West on Twitter.

Have fun

  1. Get to know your Assistant: Do you dream? What’s your favorite color?
  2. Games: Let’s play a game. Give me a trivia question.

Entertainment: Tell me a joke. Tell me something interesting.

Control your settings

  1. Check and change common settings
  2. From the top of your screen, swipe down once with one finger to see the Quick Settings short bar, or with 2 fingers to see the full panel.
  3. See all settings
  4. Adjust settings for your network, sound, security, and more in your device’s Settings app  . Open Quick Settings and tap Settings .
  5. Manage settings for the Google app
  6. Open the Google app by tapping the Google app icon .

Quickly change common settings
Get to settings you use often — like brightness, airplane mode, and battery — from anywhere on your device with Quick Settings.

Open Quick Settings
To see your short Quick Settings bar, swipe down once from the top of an unlocked screen.
To see your full Quick Settings panel:

  1. If your tablet is locked, swipe down once.
  2. If your tablet is unlocked, swipe down once with 2 fingers, or twice with one finger.
  3. If your Quick Settings bar is open, tap the Down arrow .

Adjust settings or see status details
To turn a setting on or off, or to see its status:

  1. Open Quick Settings.
  2. Tap the setting. Settings are white when on and dimmed when off.

Manage screen & display settings
You can change your screen’s brightness, font size, display size, rotation settings, and more.

Change display settings

  1. Open your device’s Settings app  .
  2. Tap Display.
  3. Tap the setting that you want to change.

Use screen brightness settings

  1. Brightness level
    1. To set your screen’s brightness, tap Brightness level and move the slider .
  • Adaptive brightness
    1. To automatically fit your screen’s brightness to the light around you, use  Adaptive brightness. Adaptive brightness is on by default. You can adjust your brightness level while adaptive brightness is on.
  • Night Mode
  1. 1. To make it easier to look at your tablet in dim light, you can switch to a darker theme. You can set Night Mode to turn on automatically from sunset to sunrise, or at other times.

Use display settings
Screen settings

  1. Wallpaper
    1. Choose from default wallpapers, live wallpapers, and your photos.
  2. Sleep / Screen timeout
    1. Change how long it takes for your device’s screen to go black when you’re not using it.
  3. Screen saver
    1. Set up a screen saver to show photos, colorful backgrounds, and more when your device is charging or docked.
  4. Ambient display
    1. Set your device to show lock screen content when a notification comes.

Visibility settings / Screen zoom and font

  1. Font size
    1. Change the font size your device shows.
  2. Zoom
    1. Adjust the zoom level to increase or decrease the size of content on the screen.
  3. When device is rotated
    1. Change how your screen shows what’s on the screen when you turn your device. (This option won’t show if you’ve turned off “Auto-rotate screen” in accessibility settings.)

Add or remove an account
You can add accounts to your Android phone or tablet. When you add an account, information associated with that account automatically syncs with your device. To get apps from the Google Play Store, you’ll need an account on your device.
If you’re using a device with multiple users, make sure to sign in as the right user before changing account information.
Note: Android isn’t the same on all devices. These instructions are for devices running Android 7.0 and up.

Add an account to your device

  1. Open your device’s Settings app  .
  2. Tap Cloud and accounts > Accounts > Add account.
  3. Tap the type of account you want to add.
    1. To add your Google Account, tap Google. When you sign in with a Google Account, the email, contacts, calendar events, and other data associated with that account automatically sync with your device.
    2. To add a different personal account, tap Personal (IMAP) or Personal (POP3). You’d generally choose these if you use an email program like Microsoft Outlook or Apple Mail. 
  4. Follow the on-screen instructions.
  5. If you’re adding accounts, you may need to enter your device’s pattern, PIN, or password for security.

Remove an account from your device
When you remove an account from your device, everything associated with that account is also deleted from your device. This includes email, contacts, and settings.

Bluetooth

Connect via Bluetooth
To connect to a Bluetooth device, first turn on your phone or tablet’s Bluetooth. Then, the first time you use a new Bluetooth device, pair it with your phone or tablet. After pairing, devices can connect with each other automatically.
Important: On a tablet that multiple people use, each person can change the overall Bluetooth settings.
Note: Android isn’t the same on all devices. These instructions are for devices running Android 5.0 and up.

Turn Bluetooth on or off

  1. Open your device’s Settings app  .
  2. Under “Connections” tap Bluetooth.
  3. Tap the  On/Off switch.

At the top of your screen, a Bluetooth icon  shows when Bluetooth is on.
Tip: To save battery, turn off Bluetooth when you’re not using it. Bluetooth is off in Airplane mode.
Pair & connect a Bluetooth device
Before you can connect to a Bluetooth device, you must pair your phone or tablet with it. After you pair your devices, they stay paired until you unpair them.
While Bluetooth settings is open, nearby devices can see phones and tablets running Android 5.0 and up.

Pair a Bluetooth device

  1. Open your phone or tablet’s Settings app  .
  2. Under “Connections” tap Bluetooth.
  3. Make sure Bluetooth is turned on and your device is set to visible.
  4. Your phone or tablet will scan for and display all available Bluetooth devices in range. If your Bluetooth device doesn’t show, tap More     Refresh.
  5. Tap the name of the Bluetooth device you want to pair with your phone or tablet.
  6. Follow the on-screen steps.

Tip: If you need a passcode and don’t have it, try 0000 or 1234 (the most common passcodes).

Connect to a Bluetooth device
After pairing with a Bluetooth device, you can connect to it manually. For example, you can connect manually when you want to switch devices or reconnect after a device comes back in range.

  1. Open your phone or tablet’s Settings app  .
  2. Under “Connections” tap Bluetooth.
  3. Make sure Bluetooth is turned on.
  4. In the list of paired devices, tap a paired but unconnected device.

When your phone or tablet and the Bluetooth device are connected, the device shows as connected in the list

Reset your Galaxy S9 to factory settings

You can remove data from your Galaxy Tab S9 by resetting it to factory settings.
Important: By performing a factory data reset, all data will be erased from the device. While any data stored in your Google Account will be restored, all apps and their associated data will be uninstalled. Make sure you back up your data before you do a factory data reset.

Before you start
Backup your data
Make sure that your photos, files, and other data on your device are backed up before you reset your device.

Plug your device into a power source
Erasing your data may take some time, so make sure that you plug your device into a power source before you start.
Reset your device

  1. Open your device’s Settings app .
  2. Tap general management > tap Reset > tap Factory data reset
  3. Follow the prompts to perform the reset. If you have a screen lock, you’ll need to enter your pattern, PIN, or password.
DOWNLOADS

Samsung Help App – All of your questions about your new phone are answered right on your phone. Watch a tutorial. Read a how-to. Find out anything about your phone.

Find it: Swipe up and open the app drawer, tap on the Samsung folder and open Samsung+.

GET IN TOUCH

Get support by phone, chat, email or through video communication.

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