We’ll guide you through startup and tell you a bit about your phone’s features.
Note: software updates happen frequently, so your phone may look a little different.
Start: insert the SIM card or cards in your phone and charge up. Then power on and follow the screen prompts to set up your phone.
Help: all of your questions about your new phone are answered right on your phone. Watch a tutorial. Read a how-to. Find out anything about your phone.
Find it: Swipe up and open the app drawer, tap on the Samsung folder and open Samsung+.
Note: Certain apps and features may not be available in all countries.
To insert your SIM card, follow these steps.
Note: You must use a Nano SIM card.
To Insert Your Memory Card
Before turning on your phone, charge it fully.
Your device comes with an Adaptive Fast Charging charger and a USB cable. Plug the smaller end of the cable into the USB/charger port on your device and the larger end into the charger. Then plug the charger into an electrical outlet to charge the device.
Note: Use only charging devices and batteries approved by Samsung. Samsung accessories are designed for your device to maximize battery life. Using other accessories may invalidate your warranty and may cause damage.
Use your device’s screen lock features to secure your device.
When you first turn on your device, you need to set up a few things.
The Home screen is the starting point for using your device.
The Edge screen provides a shortcut to call, text or email favorite contacts and much more.
Using the Edge Screen
Find new apps to download and install on your device.
Play Store: Download new apps from the Google Play store. Visit play.google.com/store/apps to learn more.
Galaxy Apps: view and download Samsung apps that are optimized for use with Galaxy devices. Visit www.samsung.com/levant/apps/galaxy-apps
Easily transfer your photos, videos, music, apps and more with Samsung Smart Switch™. Use the USB connector (that came with your new device) to transfer content.
Select Smart Switch during setup, or open it later from the Home screen by swiping up for Apps and tapping Settings > Cloud and accounts > Smart Switch.
For more information and a list of compatible devices visit www.samsung.com/rs/apps/smart-switch
Make a Call
Answer a Call
End a Call
Reject a Call
Create a New Contact
Add a Number to a Contact
Create and send a message using the Messages app.
Use Gmail™ to send and receive email. Before you can access Gmail, you must first sign in or create a new Google account.
Set Up Email Accounts
Configure Email for most accounts in just a few steps.
Connect to Bluetooth
Connect to Wi-Fi
The Screen lock menu allows you to choose from a variety of locking features.
Iris Scanner – Use your eyes to unlock your device
*The Iris Scanner is not intended for use as a medical device; biometric data collected and stored locally by the Iris Scanner is not intended for any diagnostic, therapeutic, or preventative medical purposes.
Although all phones are equipped with 9-1-1 emergency calling, this phone may or may not permit its location to be approximated during a 9-1-1 call. Availability of this feature depends on upgrades to the (a) wireless network and (b) 9-1-1 calling system that are required to be installed by the local 9-1-1 response agency or public safety answering point (PSAP); these upgrades may not be available everywhere. This approximation of the phone’s location and the transmittal of location information are subject to emergency situations, transmission limits, network problems/limitations, interconnecting carrier problems, your phone, buildings/tunnels, signal strength and atmospheric/topographical conditions, and may be curtailed, interrupted, dropped or refused. The phone’s approximate location is transmitted to the local 9-1-1 response agency or PSAP while the call is in progress; this approximation is intended solely to aid the PSAP in dispatching emergency assistance or to limit the search area for emergency services personnel. You should not rely solely on a phone for essential communications (such as a medical or other emergency).
Get started with the Google Assistant on your tablet.
You can find info and get things done with the help of the Google Assistant. Ask it questions and tell it to do things.
Talk or type to the Google Assistant
On your tablet, tap the microphone symbol in the Google search bar or say “Ok Google” or “Hey Google”.
Ask a question or say a command.
What you can ask the Google Assistant on your tablet
You can ask your Assistant for information and for help with everyday tasks.
Start a conversation
On your tablet, touch & hold the Home button or say “Ok Google” or “Hey Google”.
Examples of what you can ask
To get ideas, ask “What can you do?” Your Assistant can help you:
Get local info
Plan your day
See photos & media
Control your smart home
Get around your tablet
Entertainment: Tell me a joke. Tell me something interesting.
Control your settings
Quickly change common settings
Get to settings you use often — like brightness, airplane mode, and battery — from anywhere on your device with Quick Settings.
Open Quick Settings
To see your short Quick Settings bar, swipe down once from the top of an unlocked screen.
To see your full Quick Settings panel:
Adjust settings or see status details
To turn a setting on or off, or to see its status:
Manage screen & display settings
You can change your screen’s brightness, font size, display size, rotation settings, and more.
Change display settings
Use screen brightness settings
Use display settings
Visibility settings / Screen zoom and font
Add or remove an account
You can add accounts to your Android phone or tablet. When you add an account, information associated with that account automatically syncs with your device. To get apps from the Google Play Store, you’ll need an account on your device.
If you’re using a device with multiple users, make sure to sign in as the right user before changing account information.
Note: Android isn’t the same on all devices. These instructions are for devices running Android 7.0 and up.
Add an account to your device
Remove an account from your device
When you remove an account from your device, everything associated with that account is also deleted from your device. This includes email, contacts, and settings.
Connect via Bluetooth
To connect to a Bluetooth device, first turn on your phone or tablet’s Bluetooth. Then, the first time you use a new Bluetooth device, pair it with your phone or tablet. After pairing, devices can connect with each other automatically.
Important: On a tablet that multiple people use, each person can change the overall Bluetooth settings.
Note: Android isn’t the same on all devices. These instructions are for devices running Android 5.0 and up.
Turn Bluetooth on or off
At the top of your screen, a Bluetooth icon shows when Bluetooth is on.
Tip: To save battery, turn off Bluetooth when you’re not using it. Bluetooth is off in Airplane mode.
Pair & connect a Bluetooth device
Before you can connect to a Bluetooth device, you must pair your phone or tablet with it. After you pair your devices, they stay paired until you unpair them.
While Bluetooth settings is open, nearby devices can see phones and tablets running Android 5.0 and up.
Pair a Bluetooth device
Tip: If you need a passcode and don’t have it, try 0000 or 1234 (the most common passcodes).
Connect to a Bluetooth device
After pairing with a Bluetooth device, you can connect to it manually. For example, you can connect manually when you want to switch devices or reconnect after a device comes back in range.
When your phone or tablet and the Bluetooth device are connected, the device shows as connected in the list
You can remove data from your Galaxy Tab S9 by resetting it to factory settings.
Important: By performing a factory data reset, all data will be erased from the device. While any data stored in your Google Account will be restored, all apps and their associated data will be uninstalled. Make sure you back up your data before you do a factory data reset.
Before you start
Backup your data
Make sure that your photos, files, and other data on your device are backed up before you reset your device.
Plug your device into a power source
Erasing your data may take some time, so make sure that you plug your device into a power source before you start.
Reset your device
Samsung Help App – All of your questions about your new phone are answered right on your phone. Watch a tutorial. Read a how-to. Find out anything about your phone.
Find it: Swipe up and open the app drawer, tap on the Samsung folder and open Samsung+.
Get support by phone, chat, email or through video communication.
Our Support Team is available Monday - Saturday from 10AM to 7PM ET.
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