Description
The award-winning RAZ Memory Cell Phone is an easy-to-use, groundbreaking cell phone for people with memory loss, dementia, Alzheimer’s, stroke, low vision, Parkinson’s or seniors who prefer an intuitive experience. The phone consists of one primary screen and one screen only. It allows seniors to stay connected with friends and family through regular phone calls, video calls and text messages, while allowing the caregiver to manage the phone from afar.
The single screen includes three elements:
- Photos and names of up to fifty contacts with six large icons per page;
- An optional 911 button or the alternative RAZ Emergency Service subscription;
- Optional information such as date & time, day of the week, battery power and signal strength.
The RAZ Memory Cell Phone does not exit the home screen. This prevents users from getting confused in the normal smartphone environment. Even the power button can be disabled.
The display, which is a large 6.5 inches, does not time out. It can remain always-on or go dark after 2 minutes and wake up with movement. At your option, incoming calls can be restricted to those coming from Contacts, eliminating undesirable predatory calls.
With a relentless focus on being extremely intuitive and easy to use, the RAZ Memory Cell Phone requires only a simple tap to place and answer calls. The caregiver also has the option to adapt the call activation method to the option that best suits their senior’s needs and ability.
Remote Manage provides caregivers the unprecedented ability to remotely control ALL aspects of their senior’s cell phone through a simple app. Create and edit contacts, manage settings, access the phone information and much more from your own smartphone (iPhone or Android).
Key features:
Phone calls: Place and answer calls with a simple tap allowing the senior to stay connected with friends and family. The caregiver can manage the contacts with the RAZ Care app.
Block unwanted incoming calls: Avoid scams and robocalls with this essential feature that allows incoming calls only from contacts, enhancing your senior’s safety.
Video calls: Stay connected with your senior effortlessly. Only approved contacts can initiate video calls, not the senior.
Text messaging: A simplified, customizable experience that allows seniors to send and receive text messages according to their needs and abilities, featuring super-large letters, big buttons, speech-to-text, and quick answer options. Caregivers can also control who the senior can text and who can text them. Currently, this feature does not support group messaging or the ability to share photos.
Press & hold buttons: The caregiver can choose between different press & hold methods to prevent unwanted calls. And we have added an extra layer of safety with the call confirmation screen.
Settings are disabled for the user: ALL the settings including the volume rocker are remotely managed by the caregiver through the RAZ Care app. Caregivers can even disable the power button to avoid the phone to be accidentally turned off. This means peace of mind for the caregiver and safety for the senior.
Reminders: From your own smartphone, you can send your senior reminders about medicines, appointments or important events and see if they were acknowledged. Reminder colors and font size can be customized through the RAZ Care app.
Quiet hours: Prevent your senior with dementia from calling specified contacts during certain hours of the day or in the middle of the night.
Loneliness alerts: Reduce loneliness! Receive an alert when the user does not participate in the desired number of calls.
Manage battery charging: The RAZ Memory Cell Phone provides four key charging features. Seniors can get reminders to charge the phone and will receive visual & audible confirmation when the phone is connected to the charger. Caregivers can track the remaining battery power and charging status in the RAZ Care app and receive text alerts when the battery is low.
Location tracking & Status check: With the RAZ Care app, caregivers can get peace of mind by checking the real-time status of their senior’s phone, as well as its location.
Calling emergency services: Control how users can call emergency services. Three options are available, including an option for a 911 emergency button that is always within reach for your senior’s safety.
RAZ Emergency Service: With the RAZ Emergency Service, every emergency call is routed to a private dispatch agent who assesses the situation and contacts 911 if necessary.
Calls can go automatically to Speaker mode: With this option, seniors can hear calls clearly. The RAZ Memory Cell Phone’s speaker’s loudness can reach up to 125.6dB!
Calls can be answered automatically: With the Auto-answer option, incoming calls from contacts will be answered automatically and the call will be on speaker.
Low Vision and Hand Tremor mode: An even simpler interface with super-larger icons, fewer contacts per page and bigger buttons. You can select the color scheme and customize the contact icons for better contrast. You can also add a status tile, showing a large time and battery level. The ideal mode for those with low vision, Parkinson’s, hand tremor and others.
Wireless charging: The wireless charging set (sold separately) allows the user to easily charge the phone by placing it on the wireless charging stand or pad without the hassle of plugging in the charging cable.
Free updates: We are always looking to improve our products to make seniors’ and caregivers’ lives easier. When we launch new updates to the RAZ Memory Cell Phone, our customers get 100% free access to them.
Enhance your senior’s safety with our solutions
RAZ Emergency Service: With this subscription-based service, emergency calls are connected to a highly trained agent to help the senior through their problem. The agent will have access to the senior’s location and other helpful information provided by the caregiver. Text messages will be sent to emergency contacts, providing the opportunity to interact directly with the agent to assess the nature of the emergency and provide input. The RAZ Emergency Service helps avoid up to 95% of unnecessary emergency calls.
RAZ Alert: Respond more quickly to your senior’s emergencies. When your senior calls 911, receive a text message alerting you to the call. Up to 3 people can receive the 911 text message alert. There’s no additional cost for this feature.
Auto Answer: If your senior is not answering the phone and you believe that they might be experiencing an emergency, you can activate the Auto Answer feature in the RAZ Care app. When you call, the RAZ Memory Cell Phone will answer automatically after 4 or 5 rings and go to speakerphone. This is a great safety feature if your senior has fallen, for example, and can’t get to the phone! There’s no additional cost for this feature.
And there’s more!
A variety of useful RAZ Memory Cell Phone accessories, such as wireless charging sets and protective cases, are available here.
Receive 3 months of FREE wireless service from Affinity Cellular with your purchase! Affinity Cellular operates on Verizon, America’s most reliable network. Only $20 per month thereafter.
Free protection plan
In case your RAZ Memory Cell Phone is damaged within the first 12 months of use due to accidental drops or water (excluding loss or theft), we will offer you a replacement for $175 only. This applies if you purchased a protective case with the original phone. To get the replacement, you will need to return the damaged phone to RAZ Mobility.
Want to learn more about the RAZ Memory Cell Phone? Click here.

























Brooke Nation (verified owner) –
This phone has been such a relief for both my mother and our family. It gives her the familiar look of a smartphone without all the confusion and frustration that often comes with complicated technology. The interface is simple, clear, and much easier for her to navigate confidently on her own.
The Caregiver app is honestly the best feature. Being able to help manage settings, contacts, and support her remotely from my home has been incredibly convenient and reassuring. It has reduced so much stress for both of us because we are no longer constantly troubleshooting smartphone issues over the phone.
For families looking for a safer, easier, and more supportive phone option for an older parent, I highly recommend this product. It has made communication smoother and given both my mother and me much more peace of mind.
Steve Bagala (verified owner) –
The Raz phone is great. It is giving my LO who has Alzheimer’s some freedom again! The only thing that would be better would be to have more online toutorials on setting up the phone. The ones you have are great. But, more on other set up and phone usage subjects would be great
RAZ Mobility Team –
Hi Steve, thank you for your feedback! We’re happy to hear that your loved one has adapted so well to the RAZ Memory Cell Phone.
Apart from the 10 video tutorials we have currently on the website and our YouTube channel, we’re constantly adding new ones to the list. Thank you for watching them!
If you need any extra help, please feel free to reach out to us.
Debbie Jolly (verified owner) –
The phone is great but I wish it had a louder speaker because its hard to hear the person that your talking to. Also wish it had a way to prevent it from being shut off.
RAZ Mobility Team –
Hi Debbie,
Thank you for your review! The RAZ Memory Cell Phone’s speaker is one of the loudest in the market, reaching up to 126.5 dB, but we understand that it might not be enough for everyone, especially seniors with advanced hearing loss.
As for preventing the phone from being shut off, that’s possible! You can reach out to our Support team at 800-729-0083, and we can disable the power button.
Bill (verified owner) –
Phone is excellent and easy to setup and use. It should default to one tap to call vs two but that’s a minor gripe.
RAZ Mobility Team –
Hi Bill, thank you so much for your feedback, we really appreciate it!
The default call activation method on the RAZ Memory Cell Phone is Tap & hold, since we identified this is the preferred method for most users.
You can always test the other methods (Single tap, Double tap and Tap & hold long) in the RAZ Care app’s Settings.
If you need any assistance, please feel free to reach out to our Support team at 800-729-0083. We’re here to help!
Sherrill Walker (verified owner) –
A lifesaver for my husband! He can now call and text with no problem!
Lisa Bates –
My mom recently had a stroke and was unable to use her fingers to send text messages, but the with Raz phone she was able to press the speak button to “talk to text” her family members and has the ability to click on the pictures to call us! The speaker volume is great for the elderly, and the simplicity of the phone is great!!
Larissa (verified owner) –
Very heavy-
I am able to communicate with my Dad who has advanced Parkinson’s because of the auto-answer feature while it’s on the charger stand, but we wish the phone was lighter. I also wish there was a voice control for him to call out to me- I thought It had this feature but must have read it in haste or confused it with the speak to text, which my Dad doesn’t do. He still has trouble navigating the 4 contacts in his phone,( constant fumbles) but doesn’t like the call confirmation (are you sure you want to call).
It’s an extra step that does require dexterity; my dad has virtually none. Overall, glad he has this, but please add the voice -control to call out & make it lighter for those who desperately need it.
RAZ Mobility Team –
Hello Larissa,
We appreciate your review! Currently, voice commands are not available, but we always take our customers’ feedback into consideration when it comes to future improvements.
We’re happy to hear that the Auto-answer feature has been helpful for you and your dad, as it has been for many families.
The Call confirmation screen can be turned off through the RAZ Care app.
For your dad’s case, we recommend that you test the Low Vision & Hand Tremors mode, which offers super-large buttons, especially if he has few contacts.
This way, it will be easier for him to only tap the right buttons, since this mode was created especially for people with lower dexterity.
If you have questions or need assistance, please don’t hesitate to reach out to us at 800-729-0083. We’ll be glad to help!
Jill (verified owner) –
Wished I found this phone sooner for my 95 year old Dad. This phone is a game changer for him. He can call and receive phone calls on it. What an incredible invention for seniors who struggle with phones.
Kathryn (verified owner) –
Love this phone!! I recommend this phone for anyone that has a disability due to dementia or is elderly and doesn’t understand how to use the smart phone. I was a little apprehensive about purchasing this phone but decided to try it and I’m glad I did. It is easy to set up. Love the fact I can control everything from the app on my phone and the best part is I haven’t received one call that the phone is not working. I previously received multiple calls per day on the other smart phone due to operator error. As the caretaker my stress level has gone down.
Carole McElroy (verified owner) –
I love the phone for my elderly mother but the battery doesn’t last long even though she rarely uses it. I changed a setting as recommended but battery life still isn’t great.
RAZ Mobility Team –
Hello!
Due to its unique design and the need for constant availability, the battery life of this phone is somewhat shorter compared to a regular cell phone. We recommend daily charging as a routine practice, similar to what you would do with any other phone.
We’ve also developed a series of features to help make sure your senior stays connected:
1) The senior can receive a reminder to charge when the battery power is low.
2) The senior can get visual and audible confirmation that the phone is charging.
3) The caregiver can receive a text message alert when the battery power on the phone is low.
4) The caregiver can check the current battery power and charging status at any time.
You can also enable the Auto-lock feature, which makes the screen go dark after a few minutes of inactivity and wake up with movement (no swiping or password needed).
If you need any extra help, please feel free to reach out to our Support team at 800-729-0083. We’ll be glad to assist you!