Description
The award-winning RAZ Memory Cell Phone is an easy-to-use, groundbreaking cell phone for people with memory loss, dementia, Alzheimer’s, stroke, low vision, Parkinson’s or seniors who prefer an intuitive experience. The phone consists of one primary screen and one screen only. It allows seniors to stay connected with friends and family through regular telephone calls or video calls and allows the caregiver to manage the phone from afar.
The single screen includes three elements:
- Photos and names of up to fifty contacts with six large icons per page;
- An optional 911 button or the alternative RAZ Emergency Service subscription;
- Optional information such as date & time, day of the week, battery power and signal strength.
The RAZ Memory Cell Phone does not exit the home screen. This prevents users from getting confused in the normal smartphone environment. Even the power button can be disabled.
The display, which is a large 6.5 inches, does not time out. It can remain always-on or go dark after 2 minutes and wake up with movement. At your option, incoming calls can be restricted to those coming from Contacts, eliminating undesirable predatory calls.
With a relentless focus on being extremely intuitive and easy to use, the RAZ Memory Cell Phone requires only a simple tap to place and answer calls. The caregiver also has the option to adapt the call activation method to the option that best suits their senior’s needs and ability.
Remote Manage provides caregivers the unprecedented ability to remotely control ALL aspects of their senior’s cell phone through a simple app. Create and edit contacts, manage settings, access the phone information and much more from your own smartphone (iPhone or Android).
Key features:
Phone calls: Place and answer calls with a simple tap allowing the senior to stay connected with friends and family. The caregiver can manage the contacts with the RAZ Care app.
Block unwanted incoming calls: Avoid scams and robocalls with this essential feature that allows incoming calls only from contacts, enhancing your senior’s safety.
Video calls: Stay connected with your senior effortlessly. Only approved contacts can video call the Memory Phone user.
Press & hold buttons: The caregiver can choose between different press & hold methods to prevent unwanted calls. And we have added an extra layer of safety with the call confirmation screen.
Settings are disabled for the user: ALL the settings including the volume rocker are remotely managed by the caregiver through the RAZ Care app. Caregivers can even disable the power button to avoid the phone to be accidentally turned off. This means peace of mind for the caregiver and safety for the senior.
Reminders: From your own smartphone, you can send your senior reminders about medicines, appointments or important events and see if they were acknowledged. Reminder colors and font size can be customized through the RAZ Care app.
Quiet hours: Prevent your senior with dementia from calling specified contacts during certain hours of the day or in the middle of the night.
Loneliness alerts: Reduce loneliness! Receive an alert when the user does not participate in the desired number of calls.
Manage battery charging: The RAZ Memory Cell Phone provides four key charging features. Seniors can get reminders to charge the phone and will receive visual & audible confirmation when the phone is connected to the charger. Caregivers can track the remaining battery power and charging status in the RAZ Care app and receive text alerts when the battery is low.
Location tracking & Status check: With the RAZ Care app, caregivers can get peace of mind by checking the real-time status of their senior’s phone, as well as its location.
Calling emergency services: Control how users can call emergency services. Three options are available, including an option for a 911 emergency button that is always within reach for your senior’s safety.
RAZ Emergency Service: With the RAZ Emergency Service, every emergency call is routed to a private dispatch agent who assesses the situation and contacts 911 if necessary.
Calls can go automatically to Speaker mode: With this option, seniors can hear calls clearly. The RAZ Memory Cell Phone’s speaker’s loudness can reach up to 125.6dB!
Calls can be answered automatically: With the Auto-answer option, incoming calls from contacts will be answered automatically and the call will be on speaker.
Low Vision and Hand Tremor mode: An even simpler interface with super-larger icons, less contacts per page and bigger buttons. The ideal mode for those with low vision, Parkinson’s, hand tremor and others.
Wireless charging: The wireless charging set (sold separately) allows the user to easily charge the phone by placing it on the wireless charging stand or pad without the hassle of plugging in the charging cable.
Free updates: We are always looking to improve our products to make seniors’ and caregivers’ lives easier. When we launch new updates to the RAZ Memory Cell Phone, our customers get 100% free access to them.
Enhance your senior’s safety with our solutions
RAZ Emergency Service: With this subscription-based service, emergency calls are connected to a highly trained agent to help the senior through their problem. The agent will have access to the senior’s location and other helpful information provided by the caregiver. Text messages will be sent to emergency contacts, providing the opportunity to interact directly with the agent to assess the nature of the emergency and provide input. The RAZ Emergency Service helps avoid up to 95% of unnecessary emergency calls.
RAZ Alert: Respond more quickly to your senior’s emergencies. When your senior calls 911, receive a text message alerting you to the call. Up to 3 people can receive the 911 text message alert. There’s no additional cost for this feature.
Auto Answer: If your senior is not answering the phone and you believe that they might be experiencing an emergency, you can activate the Auto Answer feature in the RAZ Care app. When you call, the RAZ Memory Cell Phone will answer automatically after 4 or 5 rings and go to speakerphone. This is a great safety feature if your senior has fallen, for example, and can’t get to the phone! There’s no additional cost for this feature.
And there’s more!
A variety of useful RAZ Memory Cell Phone accessories, such as wireless charging sets and protective cases, are available here.
Receive 3 months of FREE wireless service from Affinity Cellular with your purchase! Affinity Cellular operates on Verizon, America’s most reliable network. Only $20 per month thereafter.
Free protection plan
In case your RAZ Memory Cell Phone is damaged within the first 12 months of use due to accidental drops or water (excluding loss or theft), we will offer you a replacement for $175 only. This applies if you purchased a protective case with the original phone. To get the replacement, you will need to return the damaged phone to RAZ Mobility.
Want to learn more about the RAZ Memory Cell Phone? Click here.
Danetta Cannady (verified owner) –
This phone has been the answer we needed for my 94 yr old mother. She no longer gets the robo calls that were confusing and at times scary for her. I selected the option of press and hold on the pictures so that she doesn’t make accidental calls. It is very easy to set up.
Dale (verified owner) –
This phone is a very good phone for people with memory issues. In addition for people that have arthritic or numb fingers the touch contact dialing is perfect, and the locked volume feature ends the accidental turning the volume down causing missed calls. The allowed contact list ends spam calls, ending concerns that an elderly or memory impaired person might agree to fraudulent spam callers. The reason for the 4-stars instead of 5 is because I also ordered the stand charger and the phone did not charge on the charger. I returned the stand charger and requesting a refund.
RAZ Mobility Team –
Hi Dale,
We’re so happy to hear that you and your senior are having a great experience with the RAZ Memory Cell Phone!
Since your review, we’ve launched a new Wireless Charging Stand that makes it even easier for the senior to place the phone in the correct position.
You can take a look at it here.
If you have any questions, feel free to contact our Support team at 800-729-0083. We’ll be happy to help!
Jeanette Fuselier (verified owner) –
This is a great phone for persons with limited vision, hearing and memory. The setup makes so easy for caregivers.
Paula –
We purchased the RAZ Memory phone when our mother, who has moderate dementia locked herself out of her apple phone and we lost all photos and contacts which were stored there! Our Mom has been able to use the phone to make calls and to receive calls. The caregiver app has been terrific, enabling us to assist Mom in keeping the phone charged, and to support her in the use of the phone. The support has been wonderful – those taking the calls are knowledgeable, and have each and every time been able to assist us. We found that a charging stand helps manage the short battery charge issue (while our mother was bedridden a charger with a “long” cord was also a good solution). The support is fantastic — I only wish they had later hours for those of us in the pacific time zone.
Molly McMillan (verified owner) –
Love the phone. The best feature we set up is having our voice start talking after one ring (Verizon feature). She uses a walker in an apartment and instead of hurrying to get to the phone, we can start talking to her after just one ring. The phone is always set to speaker, and she often doesn’t even need to get up to have the whole conversation, or she can take her time getting to the phone. Mom chose to keep her iPhone for pictures and email, but the orange phone (bought the orange cover which is great)quickly became her go-to for family calls. I just had to train the family to start talking right away and tell her to pick up the orange phone, just to call back if she doesn’t pick up (she is either at an activity on on the phone), and never to text – which she has struggled with on many levels anyway. It does just what she needs and nothing more. I call it her land line. We bought the curly cord and put the phone in central place where it just stays plugged in . Brilliant.
Tara Englebert (verified owner) –
This phone is so easy to use that my non- tech 82 yr old mom with dementia was able to figure out how to use it! This has been a god send, especially with being able to control contacts from my phone. I haven’t seen anything else like this phone on the market. Customer service was also outstanding. I am so happy to have found it.
Stacey –
My mom loves the simplicity of this phone. I love the simplicity of the app to control the phone. My mom is still active and we had to figure out how to put the phone in her purse and it not press to make a call. We figured that out and she absolutely loves it!!!! So happy we found this phone for her.
Susan Prater (verified owner) –
Finally a phone my husband can use. He loves it.
Amy MacLeod (verified owner) –
This is a great phone. I can tell that a lot of research went into designing this phone. It is very basic for the user and the control that the caregiver has is excellent. I would highly recommend this to caregivers that want to provide a simple phone to their loved ones.
Lisa Weber (verified owner) –
Great phone for my mom who has severe dementia. Only thing I would change is I would like to have the main screen to be able to lock. She puts the phone in her purse and hits the contact and it calls. We had to put the phone to the push and hold and she had trouble with that. Otherwise, great phone
RAZ Mobility Team –
Hi Lisa,
Thank you so much for your feedback!
Here are a few adjustments that may help with the situations you mentioned:
– Enable the Auto-lock feature. When this is active, the display will go dark after 2 minutes of inactivity and wake up with movement.
– Turn on the Call Confirmation screen. This will show a popup after a contact is tapped, asking the senior to confirm before placing the call.
– Try different call activation methods. Options like Double Tap, Tap & Hold, or Tap & Hold Long can help prevent accidental calls.
You will find all these options in the Settings section of the RAZ Care app.
Additionally, consider the Wallet Case. It not only protects the phone but also helps prevent unintentional touches on the screen.
If you have any questions, feel free to reach out to our Support team at 800-729-0083. We’ll be happy to help! 🙂