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RAZ Memory Cell Phone for Seniors (Verizon, AT&T, T-Mobile network compatible)

(268 customer reviews)

$349.00

Ships next business day with FedEx 2-day shipping!

The best cell phone for seniors, including for dementia, cognitive decline, low vision or seniors who prefer a simple experience.  
Manage settings, contacts and more remotely with the RAZ Care app from your personal smartphone.  

The RAZ Memory Cell Phone focuses on ease of use, with no menus or apps. To make a call, the senior can simply tap & hold the contact’s picture. Answering a call is just as easy. 

Discover everything about the RAZ Memory Cell Phone here. 

Caregivers choose which features to make available, based on their senior’s needs and abilities. Optional features: 

  • Video calling
  • Spam-call protection
  • Wireless charging 
  • Special mode for Low Vision and Hand Tremor 
  • Loneliness alerts 
  • Reminders & more! 

Keep your existing cell phone number and provider or choose a new one: 
🇺🇸 US: Verizon, AT&T, Consumer Cellular, T-Mobile, Cricket Wireless, Mint Mobile, Affinity Cellular, Straight Talk, Red Pocket Mobile, TracFone and more.  
🇨🇦 Canada: SaskTel, Bell Canada, Telus, Roger’s, EastLink, Fizz, Fido, Lucky Mobile and more.  

Receive 3 months of FREE wireless service from Affinity Cellular with your purchase! Affinity Cellular operates on Verizon, America’s most reliable network. Only $20 per month thereafter. 

Description

The award-winning RAZ Memory Cell Phone is an easy-to-use, groundbreaking cell phone for people with memory loss, dementia, Alzheimer’s, stroke, low vision, Parkinson’s or seniors who prefer an intuitive experience. The phone consists of one primary screen and one screen only. It allows seniors to stay connected with friends and family through regular telephone calls or video calls and allows the caregiver to manage the phone from afar.   

The single screen includes three elements: 

  1. Photos and names of up to fifty contacts with six large icons per page; 
  2. An optional 911 button or the alternative RAZ Emergency Service subscription; 
  3. Optional information such as date & time, day of the week, battery power and signal strength. 

The RAZ Memory Cell Phone does not exit the home screen.  This prevents users from getting confused in the normal smartphone environment. Even the power button can be disabled.

The display, which is a large 6.5 inches, does not time out.  It can remain always-on or go dark after 2 minutes and wake up with movement.  At your option, incoming calls can be restricted to those coming from Contacts, eliminating undesirable predatory calls. 

With a relentless focus on being extremely intuitive and easy to use, the RAZ Memory Cell Phone requires only a simple tap to place and answer calls. The caregiver also has the option to adapt the call activation method to the option that best suits their senior’s needs and ability. 

Remote Manage provides caregivers the unprecedented ability to remotely control ALL aspects of their senior’s cell phone through a simple app. Create and edit contacts, manage settings, access the phone information and much more from your own smartphone (iPhone or Android).   

Key features: 

Phone calls: Place and answer calls with a simple tap allowing the senior to stay connected with friends and family. The caregiver can manage the contacts with the RAZ Care app.  

Block unwanted incoming calls: Avoid scams and robocalls with this essential feature that allows incoming calls only from contacts, enhancing your senior’s safety.  

Video calls: Stay connected with your senior effortlessly. Only approved contacts can video call the Memory Phone user.  

Press & hold buttons: The caregiver can choose between different press & hold methods to prevent unwanted calls. And we have added an extra layer of safety with the call confirmation screen.  

Settings are disabled for the user: ALL the settings including the volume rocker are remotely managed by the caregiver through the RAZ Care app. Caregivers can even disable the power button to avoid the phone to be accidentally turned off. This means peace of mind for the caregiver and safety for the senior.  

Reminders: From your own smartphone, you can send your senior reminders about medicines, appointments or important events and see if they were acknowledged. Reminder colors and font size can be customized through the RAZ Care app.  

Quiet hours: Prevent your senior with dementia from calling specified contacts during certain hours of the day or in the middle of the night. 

Loneliness alerts: Reduce loneliness! Receive an alert when the user does not participate in the desired number of calls.

Manage battery charging: The RAZ Memory Cell Phone provides four key charging features. Seniors can get reminders to charge the phone and will receive visual & audible confirmation when the phone is connected to the charger. Caregivers can track the remaining battery power and charging status in the RAZ Care app and receive text alerts when the battery is low.   

Location tracking & Status check: With the RAZ Care app, caregivers can get peace of mind by checking the real-time status of their senior’s phone, as well as its location. 

Calling emergency services: Control how users can call emergency services.  Three options are available, including an option for a 911 emergency button that is always within reach for your senior’s safety.

RAZ Emergency Service: With the RAZ Emergency Service, every emergency call is routed to a private dispatch agent who assesses the situation and contacts 911 if necessary.

Calls can go automatically to Speaker mode: With this option, seniors can hear calls clearly. The RAZ Memory Cell Phone’s speaker’s loudness can reach up to 125.6dB!  

Calls can be answered automatically: With the Auto-answer option, incoming calls from contacts will be answered automatically and the call will be on speaker.   

Low Vision and Hand Tremor mode: An even simpler interface with super-larger icons, less contacts per page and bigger buttons. The ideal mode for those with low vision, Parkinson’s, hand tremor and others.  

Wireless charging: The wireless charging set (sold separately) allows the user to easily charge the phone by placing it on the wireless charging stand or pad without the hassle of plugging in the charging cable.  

Free updates: We are always looking to improve our products to make seniors’ and caregivers’ lives easier. When we launch new updates to the RAZ Memory Cell Phone, our customers get 100% free access to them.  

 

Enhance your senior’s safety with our solutions 

RAZ Emergency Service: With this subscription-based service, emergency calls are connected to a highly trained agent to help the senior through their problem.  The agent will have access to the senior’s location and other helpful information provided by the caregiver.  Text messages will be sent to emergency contacts, providing the opportunity to interact directly with the agent to assess the nature of the emergency and provide input. The RAZ Emergency Service helps avoid up to 95% of unnecessary emergency calls.  

RAZ Alert: Respond more quickly to your senior’s emergencies. When your senior calls 911, receive a text message alerting you to the call. Up to 3 people can receive the 911 text message alert. There’s no additional cost for this feature. 

Auto Answer: If your senior is not answering the phone and you believe that they might be experiencing an emergency, you can activate the Auto Answer feature in the RAZ Care app. When you call, the RAZ Memory Cell Phone will answer automatically after 4 or 5 rings and go to speakerphone. This is a great safety feature if your senior has fallen, for example, and can’t get to the phone! There’s no additional cost for this feature. 

 

And there’s more! 

A variety of useful RAZ Memory Cell Phone accessories, such as wireless charging sets and protective cases, are available here 

Receive 3 months of FREE wireless service from Affinity Cellular with your purchase! Affinity Cellular operates on Verizon, America’s most reliable network. Only $20 per month thereafter. 

 

Free protection plan 

In case your RAZ Memory Cell Phone is damaged within the first 12 months of use due to accidental drops or water (excluding loss or theft), we will offer you a replacement for $175 only. This applies if you purchased a protective case with the original phone. To get the replacement, you will need to return the damaged phone to RAZ Mobility. 

Want to learn more about the RAZ Memory Cell Phone? Click here. 

Features

There is so much the RAZ Memory Cell Phone can do for you and your senior! We have compiled a comprehensive list of all the features available.

Remember, all the features are optional and can be remotely managed through the RAZ Care app.

  • Remote manage up to fifty contacts, settings and all other aspects of the phone.
  • One-touch dialing allows seniors to call contacts by simply tapping their picture.
  • Settings disabled for the user – only the caregiver can manage the phone options.
  • Block unwanted incoming calls – avoid scams and robocalls.
  • Contact allow list – a list of numbers that can call the user, but not otherwise.
  • Video calling – approved contacts can video call the senior.
  • Press & hold buttons – prevent unwanted calls with this intuitive method.
  • Different call activation methods – adapt the touchscreen to your senior’s ability.
  • Automatic speaker mode helps your senior to clearly hear their calls.
  • Call confirmation screen – avoid accidental calls with this additional safety layer.
  • Low Vision & Hand Tremor mode is ideal for vision loss and motor difficulties.
  • Wireless charging – simply place the phone on the stand or pad. Sold separately.
  • Volume rocker is disabled by default. The volume is always on maximum.
  • Large display – 6.5″ screen with six large contact icons and emergency button.
  • Auto-lock – the screen goes dark after 2 minutes and wakes up with movement.
  • Always-on – at your option, the screen can be always active.
  • Keypad – seniors can have access to the regular keypad to dial numbers manually.
  • Customizable reminders for important events, like appointments, with text and audio.
  • Charging reminders – send a routine reminder to your senior when battery is low.
  • Visual & audible confirmation when the phone is charging.
  • Keep track of battery power and charging status of the phone through the app.
  • Low battery text alert – receive messages when battery is below a certain amount.
  • Quiet hours – avoid calls for certain contacts in the middle of the night.
  • Control repetitive calls – reduce excessive calling by setting a limit for the number of calls to a contact within a specified period. The senior can still call emergency services.
  • Loneliness alerts – reduce loneliness! Receive an alert when the user does not participate in the desired number of calls.
  • Location tracking – real-time GPS tracking of the phone’s location.
  • Phone status check – learn whether the phone is on or off from the RAZ Care app.
  • Availability status – check if the user is available to receive a video call.
  • Monitor signal strength – stay posted about your senior’s phone connection.
  • Emergency calling – Three options are available to call for help, including a dedicated button on the home screen.
  • RAZ Emergency Service – subscription that helps avoid unnecessary 911 calls.
  • RAZ Alert – receive a text message when your senior calls 911.
  • Auto-answer – the phone will answer after 4 or 5 rings and go to speakerphone.
  • Voicemail – optional access to voicemail through a button on the phone’s screen.
  • Option to show information on display, such as month, date and day of the week.
  • In-call keypad – shows up automatically when the user dials a toll-free or any other number.
  • Call history – the caregiver can check the senior’s call history through the app.
  • Missed calls indicator notifies the senior with a dot next to the contact picture.
  • Power button can be disabled by the caregiver.
  • Long-lasting battery – set a routine of daily charging and stay connected.
  • Hear name of caller on the phone when there is an incoming call.
  • Option to prevent the phone to make calls – the user will still be able to call 911.
  • Change ringtone and ringtone volume through the RAZ Care app.
  • Change background color – adapt it to your senior’s preferences or needs.
  • Dementia Care Advisor – get tips and practical answers from our free AI feature.
  • Free updates – RAZ customers get new software features without additional cost.

Specifications

Operating System: Android 13
Processor: Qualcomm Snapdragon 680
Memory (RAM): 4GB RAM
Internal storage: 64GB
Expandable storage: Up to 512GB with microSD card

BATTERY

Battery size: 5,000mAh

DISPLAY

Display: 6.5 inches (1600 x 720 pixels)

DESIGN

Dimensions: Height: 6.45”; Width: 2.95”; Depth: 0.326”
Weight: 5.63oz.
Ports: Type-C USB, 3.5mm audio 

HAC rating: M3/T3

CONNECTIVITY

Carrier support:
The RAZ Memory Cell Phone is unlocked and compatible with all major wireless providers in the United States and Canada: 
🇺🇸 US: Verizon, AT&T, Consumer Cellular, T-Mobile, Cricket Wireless, Mint Mobile, Affinity Cellular, Straight Talk, Red Pocket Mobile, TracFone and more. 
🇨🇦 Canada: Bell Canada, Telus, Roger’s, SaskTel, EastLink, Fizz, Fido, Lucky Mobile and more. 

Cellular connectivity: 4G VoLTE 

4G LTE Bands: 1/2/3/4/5/7/8/12/13/17/25/26/28/38/40/41/66/71

SIM card: Nano-SIM

IN THE BOX
Device: Smartphone
Accessories: Wall charger, Type-C USB charger cable, user guide.
FCC ID: IHDT56AN3

Carrier support

🇺🇸 United States
Carrier
3G 4G
Verizon
T-Mobile
AT&T
Affinity Cellular
🇨🇦 Canada
Carrier
3G 4G
SaskTel
Bell Canada
Telus
Roger’s

Tutorials

We have prepared a series of video tutorials about the RAZ Memory Cell Phone. Check them out to learn more about the best cell phone for seniors!

FAQ

Click here to access our FAQ. In case your question is not answered, feel free to reach out to us.

Return Policy

Please find our Return Policy at https://www.razmobility.com/legal/#return

268 reviews for RAZ Memory Cell Phone for Seniors (Verizon, AT&T, T-Mobile network compatible)

  1. Sandra H. (verified owner)

    I was searching for a simpler solution for my father who is almost 89 years old. He was having difficulty making calls and always seemed to press the wrong buttons and would have people on hold or mute. He had lost the ability to text from his phone already and it was becoming more difficult to make calls. Then I searched on line and found RAZ Memory Phone and watched some videos of how it worked. The caregiver app appealed to me because of all the options and solutions to manage the hours he could make calls to some people. I didn’t mind him calling me at 1:30am thinking he had missed lunch but I’m sure his other friends would have wanted to block him from calling if this became a continual issue. I ordered it and it was delivered on time just like advertised. No trouble to set up and easily to operate! I am also glad I got the phone case to keep him from accidentally hitting the volume or on/off button. This phone has been the answer I was looking for! I really like that I can video call him from the app and also set it to auto answer if he doesn’t respond to my first call Thank you!

  2. Joe K. (verified owner)

    Thank you for the fine product. we have it set it up, now we just have to train my wife to use it. She has parkinsons and dementia and is 81 years old.. I’m sure you will be hearing from me should any problems arise.

  3. Karen Lusk (verified owner)

    The phone is very easy to use and simple to understand. No usage problems as of yet. The phone was purchased Jan 15, 2024.

  4. Alan Sraga (verified owner)

    Excellent product. We wish we would have known about this phone for our mother some time ago. She likes and is able to use it without problems. No need to purchase the protective case when you also purchase the charging pad.

  5. Rob Warren (verified owner)

    Just purchased the RAZ Mobility Memory Cell phone couple weeks ago for my elderly mom with Dementia and poor vision. Caregiver App is great to have to have that visibility of battery charge, incoming phone calls, etc. but there are a couple of problems with the phone that is preventing me from rating 5 star. One major issue so far is the battery life. Mom does not have the ability to charge the phone and the charge on the phone will not even hold for 24-hour period. Another problem is the Emergency 911 button. Too prominent on the main contact screen and mom with her poor vision has accidentally called 911 more than once already.

    • RAZ Mobility Team

      Hi Rob,
      Thank you for your feedback! We’re glad to hear that your mother has adapted well to the RAZ Memory Cell Phone.

      Since you purchased the phone, we’ve added great new options for managing the Emergency button. Caregivers can now choose the emergency calling method that works best for their senior through the RAZ Care app:

      1) Keep the Emergency button at the top of the screen (default).
      2) Add emergency services as a contact and place it anywhere on the screen (not necessarily at the top).
      3) Remove the Emergency button entirely and require manual dialing using the keypad.

      Regarding battery life: due to the phone’s unique design and constant availability, its battery life is somewhat shorter than that of a regular smartphone. We recommend daily charging as part of the routine, just like with any other phone.

      You can also enable charging reminders through the RAZ Care app. These will appear on your mother’s Memory Phone when the battery is low. Additionally, you can opt to receive a text message alert when the battery drops below 20%.

      If you need any assistance, feel free to reach out to our Support team at 800-729-0083. We’re happy to help!

  6. Jinho Lee (verified owner)

    Had doubts that this would work for my father in-law who required buttons for his phone. But our initial experience seems to show that difficult part of modern phone for him isn’t the lack of buttons but the interface is designed for the younger generation. We set the phone up and ship it to him and he is using it without much input/guidance from me. Success! Thus, I recommend the phone setup for anyone that wants/needed a modern phone with a greatly simplified interface. There are few features that I wish that I had more control but it is what it is. RAZ – please make easier to move contacts to and from screen to list, and I would love it even more if T-Mobile screen sleep issue could be resolved. Other features like GPS location and phone health are also useful since I can see the phone is alive before a call is placed.

    • RAZ Mobility Team

      Hello Jinho!
      Thank you for your feedback, we truly appreciate it. That’s what motivates us to keep improving 🙂

      To add or edit contacts on the RAZ Memory Cell Phone, simply use the RAZ Care app. The phone must be connected to wireless service with its SIM card for any changes made in the caregiver app to take effect.

      When creating a contact, you can also choose its position on the Memory Phone screen. For example, if you set a contact as “1”, it will appear as the first contact on your senior’s list.

      If you need any further assistance, feel free to reach out to our Support team at 800-729-0083. We’ll be happy to help!

  7. Julie Bovey (verified owner)

    The phone is great – my client can actually use it! It’s a little difficult that the battery burns so quickly, but I trust it’s the tradeoff for the phone screen always being “on” for clients to use it easily.

  8. Stacia Willier (verified owner)

    The RAZ Memory phone is a great option for my mother who has dementia and can not understand anymore, but still wants a phone. Three things to note:
    1) The phone case with the cover on it is necessary to prevent accidental phone calls. I originally bought the case that “covered the power buttons” so she couldn’t accidently turn it off, but she could not even pick it up with out accidently calling someone or worse, 911. Even I had to be very careful how I picked it up with the regular phone case on it. So I went back to the website and ordered the bright orange phone case with the front cover, which also covers the power button to prevent accidental button pushing and it has been wonderful. Not only prevents unwanted outgoing calls, but is a bright orange color that is not easily overlooked. I only wish I would have known so I didn’t waste $20 on the first one.

    2) Sadly, one has to subscribe to the emergency services service due to accidentally pressing the big 911 red button up on top. There is no way to hide that button and when I brought this phone over to my mom within one hour she had already called 911. It is worth the extra $10 for the subscription fee to avoid the accidental emergency calls.

    3) We had lots of problems setting the phone up and it turns out you have to call the IT help number for help if your RAZ phone wont accept the changes from the caregivers app. The guy that helped us said there wasn’t anything we could have done to fix the problem, he had to fix it on his end. Since set up we have not had a problem at all and the phone has been a great addition to everyday life.

    Overall I would recommend this phone for seniors with memory disabilities.

    • RAZ Mobility Team

      Hello! Thank you for your feedback. We really appreciate it, and we’re glad to hear that the RAZ Memory Cell Phone has been a good device for your mother.

      Regarding the unnecessary emergency calls, we have great news! Caregivers can now choose the best method for their seniors from these three options through the RAZ Care app:

      1) Keep the emergency button at the top of the screen, as it is now.
      2) Set emergency services as a contact (with the option to choose the position of the contact icon to avoid it being at the top).
      3) Use the regular keypad only, requiring the senior to manually dial the emergency number.

      To update your RAZ Memory Cell Phone, please reach out to our Support team at 800-729-0083.
      To update your RAZ Care app, visit the App Store or Google Play and download the latest version.

      To avoid accidental calls to contacts, we recommend testing other call activation methods through the RAZ Care app. The app offers four different methods:
      1) Tap & hold
      2) Tap & hold long
      3) Double tap
      4) Single tap

      This allows you to find the method that best suits your mother’s needs and abilities, reducing the likelihood of accidental calls.

      Please feel free to reach out if you need any assistance 🙂

  9. Maria

    Wonderful phone for my mom. Easy to use, she doesn’t get confused and she can always connect to who she wants to (and I can block her calling people in the middle of the night). I also do not worry that a scammer will call her.

  10. Mary (verified owner)

    Great phone. Ordered for my SO who had a stroke and has aphasia. Been a lifesaver. He is able to operate phone and has gain a sense of independence. Wonderful assistance from customer service setting phone up. Only downside- battery life very short as opposed to a “regular “ cell.

    • RAZ Mobility Team

      Hi Mary,
      Thank you for your kind words! We’re happy to hear that.

      Due to its unique design and the need for constant availability, the battery life of this phone is somewhat shorter compared to a regular cell phone. We recommend daily charging as a routine practice, similar to what you would do with any other phone.

      If you have any questions, feel free to reach out to our Support team at 800-729-0083. We’ll be happy to help!

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