RAZ Memory Cell Phone

with Remote Manage

Easy-to-use, groundbreaking cell phone for people with memory loss, Dementia, Alzheimer’s or seniors who prefer a simple experience

(41 customer reviews)

Winner of 2022 Connect & Thrive Pitch Competition



The RAZ Memory Cell Phone ensures that seniors with dementia stay connected with their loved ones whether they are at home or away from home!


The one-touch dial picture phone is relentless in its focus on simplicity. It consists of one primary screen, and one screen only. The screen includes 3 elements:

  • Pictures and names of up to six contacts (with an option for up to thirty);
  • A button to call 911;
  • Alternative RAZ Emergency Service to avoid unwanted 911 calls (requires subscription);
  • Time, battery power and signal strength.
Memory Cell Phone app

That’s it! There are no applications or settings to cause confusion. No unwanted notifications or operating system updates. No voicemail. No distractions. Simply tap the picture of the person you wish to call. That’s it.


If you purchase the version of the RAZ Memory Cell Phone compatible with Verizon, AT&T and other wireless providers, receive 3 months of FREE wireless service from Affinity Cellular with your purchase! Affinity Cellular operates on Verizon, America’s most reliable network. Only $25 per month thereafter. For this version of the RAZ Memory Cell Phone click here. This version of the RAZ Memory Cell Phone is fully compatible with Canadian wireless providers.

If you purchase the version compatible with T-Mobile, receive 3 months of free service from MINT Mobile with your purchase. For the T-Mobile version click here.


Remote Manage provides caregivers the unprecedented ability to remotely manage ALL aspects of their senior’s cell phone through a simple app or online portal. The app and/or portal are used by the caregiver to create and edit contacts, send the senior reminders, set up hours during which the senior cannot place calls, track the location of the phone/user, check the phone’s battery power or signal strength, select certain options, such as the option to disable the power button or restrict incoming calls to contacts, preventing unwanted predatory robocalls, and much more. Remote Manage can be used by caregivers from anywhere in the United States or Canada; changes made with Remote Manage are reflected on the RAZ Memory Cell Phone right away.

Memory Cell Phone app
Memory Cell Phone app



Memory Cell Phone app
Memory Cell Phone app
Memory Cell Phone app
Memory Cell Phone app

Voice and video calls

The RAZ Memory Cell Phone places and receives voice calls, and can receive (but not place) video calls placed by the senior’s contacts through the RAZ Care app (video calls coming soon).

One screen only

The RAZ Memory Cell Phone only has one screen. The user cannot exit this environment.

One-touch dialing

Make calls by touching pictures. Contact names are shown below pictures. Pictures and names are perfect for individuals with memory loss.


By default, the RAZ Memory Phone displays up to six pictures of contacts. If memory loss is more severe, the phone can display only one or two pictures.

More contacts

There is an option to expand to thirty pictures of contacts. The user must scroll to access the additional contacts.

Answering calls couldn’t be easier

When the phone rings, two big buttons will appear. A green one that says “Answer” and a red one that says, “Hang up”. If the caller is a contact, a large picture and name of the caller will be displayed.

Quiet hours

Prevent your senior with dementia from calling specified contacts during certain hours of the day, such as in the middle of the night.


Set reminders that will appear as sticky notes on the RAZ Memory Cell Phone, with the option to also create audio reminders.

Low battery text message

Caregiver can receive a text message when the battery of the RAZ Memory Cell Phone is less than a specified amount.


Incoming calls will be answered automatically, without pressing “Answer”.

Block unwanted incoming calls

If predatory robocalls calls are a concern, block incoming calls from anyone other than contacts and selected numbers.

Location tracking

Track your loved-one’s location by tracking the phone at no additional cost. The location will be updated every fifteen minutes.

Always on

The home screen is always on and the phone ready to use. It will never fall asleep and never lock. The user will not have to remember a passcode.

Call history

Check the senior’s call history.

Press & hold buttons

The intuitive press & hold method prevents unwanted dialing. Other button activation options are available as well.

Dedicated 911 emergency button

No need to remember 9-1-1 digits. User can simply press, and hold dedicated 911 button. Or, select alternative RAZ Emergency Service to avoid unwanted 911 calls.

RAZ Emergency Service

Manage repetitive 911 calling with the RAZ Emergency Service. Dispatch agents will know that the caller suffers from memory loss and caregivers will be notified of emergency calls by text message.

Order RAZ Emergency Service

Volume rocker disabled

The volume rocker is disabled. Volume is always on maximum.

Large display

Extra-large and bright 6.5-inch display.

Long-lasting battery

The RAZ Memory Cell Phone has a long-lasting battery.

Option to prevent user from making calls

The RAZ Memory Cell Phone can be set to receive calls only, while providing the senior the ability to call 911.

RAZ Care app and online portal

The intuitive app and online portal allow caregivers to manage contacts including pictures and other options.

Calls on speaker

Place all calls automatically on speaker.


Change the ringtone and ringtone volume.

Disable power button

Disable the power button, ensuring that the phone is always on and that the user does not inadvertently turn off the phone or go into Safe mode.

Contact allow list

Create a list of people (other than contacts) that can call the user even if incoming calls are limited to contacts.


Change the RAZ Memory Cell Phone’s background to either white or black, whatever works better for the senior’s eyesight.

Monitor battery and signal strength

Check the phone’s battery and signal strength remotely via the app or portal.

Wireless charging

If the user has problems with dexterity, charge the phone using the wireless charging set.

Order Wireless Charging

Free updates

Enjoy free updates with additional features.

Memory Cell Phone app
Memory Cell Phone app
Memory Cell Phone app
Memory Cell Phone app
For more info, call 800-729-0083 BUY


Imagined emergencies and repetitive 911 calling is all to common for people with Alzheimer’s or dementia. The RAZ Memory Cell Phone Offers a solution. Emergency calls can be directed to an emergency dispatch agent rather than 911. The agent will know that the caller suffers from memory loss and will determine whether to contact 911 guided by this knowledge. Also, text messages will be sent to designated caregivers, providing caregivers the opportunity to cancel the emergency call so that 911 is not contacted.

The RAZ Emergency Service prevents 95% of unnecessary 911 calls.

This unique Emergency Service costs $99.99 per year with no activation fee or $9.99 per month with an activation fee of $20.00. Order RAZ Emergency Service


Emergency Call Tracker

Number of Unwanted 911 Calls Prevented to Date: 9,406


Some seniors have difficulty charging their phone with a charging cable. Inserting the cable “head” into the phone requires a level of coordination they no longer have. Also, seeing the charging stand next to their bed can help them remember to charge their phone. Simply place the RAZ Memory Cell Phone on the charging stand and the phone will charge!

Order Wireless Charging


Winner of 2022 AARP Innovation Labs Connect & Thrive Pitch Competition



The RAZ Memory Cell Phone is offered for free to eligible consumers by various state government programs. These programs offer specialized telecommunications equipment, such as the RAZ Memory Cell Phone, to consumers with disabilities. Program requirements vary and can include an income requirement.

Arkansas TAP

Maryland MAT

Oregon TDAP

ND Specialized Phone Program

Pennsylvania TDDP

US Department of Veterans Affairs

Minnesota TEDP

Rhode Island ATEL




Operating System: Android 11;

Processor: MediaTek Helio G25

Memory (RAM): 3GB RAM Internal storage: 32GB


Battery size: 4,000 mAh


Display: 6.5″; 720 x 1600 Resolution


Dimensions: 6.59″ Height; 2.98″ Width; 0.34″ Depth Weight: 0.41 lb Ports: Type-C USB


Carrier support: Unlocked and compatible with all wireless providers, including Verizon, AT&T, and T-Mobile, and their resellers, such as Mint Mobile, Affinity Mobile and Straight Talk.

SIM card: Nano-SIM


Device: Smartphone Accessories: Wall charger, Micro-USB charger cable and user guides.


Memory Cell Phone app


We understand the importance of staying connected with your loved one! So if your RAZ Memory Cell Phone is seriously damaged during the first 12 months of ownership because it was unintentionally dropped or experienced water damage (loss or theft, not included), RAZ Mobility will provide a replacement phone at the reduced price of $175.00. This opportunity is only valid if you purchased a protective case with your original phone. To receive the replacement phone, your original phone must first be returned to RAZ Mobility.

Memory Cell Donate
ALCA Corporate Partner

RAZ Mobility is a proud partner of ALCA – Aging Life Care Association. The association’s members are care managers committed to a holistic, client-centered approach to caring for older adults or others facing ongoing health challenges.

Project Donate

If your family is low income and cannot afford a RAZ Memory Cell Phone, you may be able to receive a donated device. Your family must earn no more than 200% of the federal poverty guidelines to qualify. On the other hand, if you have a RAZ Memory Cell Phone that is no longer being used, you may donate your phone to someone else. Either way, call 800-729-0083 or email customersupport@razmobility.com.

Memory Cell Donate

Contribute your Ideas

We are always looking for ideas for additional features or changes to the RAZ Memory Cell Phone. If you have a good one, or even a not so good one, please email us at info@razmobility.com

Memory Cell Ideas