RAZ Memory Cell Phone

Easy-to-use picture phone for people with memory loss, dementia, Alzheimer’s or intellectual disabilities.


The RAZ Memory Cell Phone makes “easy-to-use” seem complicated

The RAZ Memory Cell Phone ensures that individuals with dementia or intellectual disabilities stay connected with their loved ones whether they are at home or away from home!


The one-touch dial picture phone is relentless in its focus on simplicity. It consists of one primary screen, and one screen only. The screen includes 3 elements:

  • Pictures and names of up to six contacts (with an option for up to twenty-four);
  • A button to call 911;
  • Alternative RAZ Emergency Service to avoid unwanted 911 calls (requires subscription);
  • Time, battery power and signal strength.

That’s it! There are no applications or settings to cause confusion. No notifications or operating system updates. No voicemail. No distractions. Simply tap the picture of the person you wish to call. That’s it.

Memory Cell Phone app

Receive 3 months of FREE wireless service!

If you purchase the version of the RAZ Memory Cell Phone compatible with Verizon, AT&T and other wireless providers, receive 3 months of FREE wireless service from Affinity Cellular with your purchase! Affinity Cellular operates on Verizon, America’s most reliable network. Only $30 per month thereafter. For this version of the RAZ Memory Cell Phone click here.

If you purchase the version compatible with T-Mobile, receive 3 months of free service from MINT Mobile with your purchase. For the T-Mobile version click here.


Caregivers can manage the RAZ Memory Cell Phone through a simple online portal. The portal is used to create and edit contacts, track the location of the phone/user, check the phone’s battery power or signal strength, and select certain options, such as the option to disable the power button or restrict incoming calls to contacts, preventing unwanted predatory robocalls.

Memory Cell Phone app



Memory Cell Phone app
Memory Cell Phone app
Memory Cell Phone app

One screen only

The RAZ Memory Cell Phone only has one screen. The user cannot exit this environment.

One-touch dialing

Make calls by touching pictures. Contact names are shown below pictures. Pictures and names are perfect for individuals with memory loss.


By default, the RAZ Memory Phone displays up to six pictures of contacts. If memory loss is more severe, the phone can display only one or two pictures.

More contacts

There is an option to expand to twenty-four pictures of contacts. The user must scroll in order to access the additional contacts.

Answering calls couldn’t be easier

When the phone rings, two big buttons will appear. A green one that says “Answer” and a red one that says, “Hang up”. If the caller is a contact, a large picture and name of the caller will be displayed.

Free updates

Enjoy free updates with additional features.

Block unwanted incoming calls

If predatory robocalls calls are a concern, block incoming calls from anyone other than contacts.

Location tracking

Track your loved-one’s location by tracking the phone at no additional cost. The location will be updated every fifteen minutes and is available at any time on the online portal.

Always On

The home screen is always on and the phone ready to use. It will never fall asleep and never lock. The user will not have to remember a passcode.

Press & Hold Buttons

The intuitive press & hold method prevents unwanted dialing.

Dedicated 911 Emergency Button

No need to remember 911 digits. User can simply press, and hold dedicated 911 button. Or, select alternative RAZ Emergency Service to avoid unwanted 911 calls.

RAZ Emergency Service

Manage repetitive 911 calling with the RAZ emergency service. Dispatch agents will know that the caller suffers from memory loss and care givers will be notified of emergency calls by text message. Order RAZ Emergency Service

Volume rocker disabled

The volume rocker is disabled. Volume is always on maximum.

Large Display

Extra-large and bright 6.3-inch display.

Long-lasting Battery

The RAZ Memory Cell Phone has a long lasting 4,000 mAh battery.

Option to Prevent User from Making Calls

The RAZ Memory Cell Phone can be limited to receiving calls. In advanced stages of memory loss, users may forget their contacts or forget that they made a call just minutes ago. The ability to limit calls to incoming calls only, addresses this challenge, while ensuring that the person can be reached by their loved ones and call 911 in case of an emergency.

Online Portal

The intuitive online portal allows caregivers to manage contacts including pictures and other options.

Calls on speaker

Place all calls automatically on speaker by selecting an option in the online portal.

Disable power button

Disable the power button, ensuring that the phone is always on and that the user does not inadvertently turn off the phone or go into Safe mode.

Contact whitelist

Create a list of people (other than contacts) that can call the user even if incoming calls are limited to contacts.

Monitor battery and signal strength

Check the phone’s battery and signal strength remotely in the portal.

Wireless charging

If the user has problems with dexterity, charge the phone using the wireless charging set.

Order Wireless Charging

Individuals with memory loss may not remember phone numbers or even names. Many of them are not open to new technology and don’t remember how to use a smartphone or even basic cell phones and home phones. Many buttons, options and screens can create a fear of technology and confusion causing individuals with memory loss to stop calling and interacting with loved ones.

The RAZ Memory Cell Phone is a dementia phone that provides the solution! The user simply presses the picture of the person they wish to call. No need to remember names or numbers. And it has a dedicated 911 button to ensure their safety. The phone is perfect for people with dementia and Alzheimer’s.

For more info, call 800-729-0083 BUY


Imagined emergencies and repetitive 911 calling is all to common for people with Alzheimer’s or dementia. The RAZ Memory Cell Phone Offers a solution. Emergency calls can be directed to an emergency dispatch agent rather than 911. The agent will know that the caller suffers from memory loss and will determine whether to contact 911 guided by this knowledge. Also, text messages will be sent to designated caregivers, providing caregivers the opportunity to cancel the emergency call so that 911 is not contacted.

The RAZ Emergency Service prevents 95% of unnecessary 911 calls.

This unique Emergency Service costs $79.99 per year with no activation fee or $7.99 per month with an activation fee of $19.99. Order RAZ Emergency Service


Emergency Call Tracker

Number of Unwanted 911 Calls Prevented to Date: 3,159


Some seniors have difficulty charging their phone with a charging cable. Inserting the cable “head” into the phone requires a level of coordination they no longer have. These seniors would benefit from wireless charging. Simply place the RAZ Memory Cell Phone on the charging pad and the phone will charge!

Order Wireless Charging

The RAZ Memory Cell Phone is offered for free to eligible consumers by various state government programs. These programs offer specialized telecommunications equipment, such as the RAZ Memory Cell Phone, to consumers with disabilities. Program requirements vary and can include an income requirement.


Arkansas TAP


Maryland MAT


Oregon TDAP





Operating System: Android 9; Processor: 4×2.0GHz & 4×1.5GHz; ARM Cortex-A53; Memory (RAM): 3GB RAM Internal storage: 64GB Expandable storage: Up to 64 GB with memory card


Battery size: 4,000 mAh


Display: 6.5″ IPS LCD; 720 x 1600 Resolution


Dimensions: 163.9mm Height; 75.5mm Width; 8.4 mm Thin Weight: 185g Ports: Micro USB



Carrier support: Unlocked for T-Mobile, and other GSM networks such as Mint Mobile, Straight Talk and Metro by T-Mobile.

SIM card: Nano-SIM


Device: Smartphone Accessories: Wall charger, Micro-USB charger cable, ear buds, and user guides.


Memory Cell Phone app